“How do I create an account for a new user?”
“How do I control a user's client access?”
“How do I set up a user account for an employee in an SSO (Single Sign-On) client?”
“How do I delete or deactivate a user account?”
“Why do I need clients?”
“How do I use the help functions?”
“Where can I find technical status information about promio.connect?”
“How do I analyze a sent campaign?”
“How do I cancel a campaign after activation?”
“How do I copy a campaign or message?”
“How long did it take to send my newsletter?”
“What is the difference between clicks and unique clicks?”
“What is the difference between open and open unique?”
“How can I segment the result of my campaign according to recipient characteristics?”
“How do I change messages within auto campaigns?”
“How do I disable an auto campaign?”
“How do I reactivate an auto campaign?”
“Can a campaign be sent another time?”
“How do I dispatch an additional delivery?”
“Onesignal - push notification delivery”
“Why do already unsubscribed recipients appear in statistics and mailing history?”
“Can I see which links were clicked exactly?”
“What are complaints?”
“How does whitelisting work (CSA)?”
“Why is my email classified as spam?”
“How can I increase the deliverability of my email campaigns?”
“How do I set up a campaign?”
“How do I create an auto campaign?”
“How do I create a network campaign?”
“How do I create a new network tracking campaign?”
“How do I create a transactional campaign?”
“How does split testing work?”
“How is a target group assigned to an email?”
“How can I use emoji/symbols in the subject line?”
“How do I create an email with the email builder?”
“How do I use the system unsubscribe page?”
“How do I use the CSS editor?”
“Is it possible to use a color gradation in the background?”
“How do I use AI to create a subject line?”
“How do I use AI to create an image in my mailing?”
“How do I use AI to generate text?”
“How do I upload pictures?”
“How can elements of an email be personalized?”
“How do I save templates?”
“How do I send an attachment?”
“What is the maximum size of an attachment?”
“How do I inspect an email?”
“How to regulate the speed of delivery”
“How do I send test emails, and how do I create a test delivery list?”
“How to set up a tracking campaign?”
“How can I measure the conversion?”
“How to track with Google Analytics?”
“What happens when a recipient replies to my newsletter?”
“How can I send via multiple communication channels?”
“How to use the profiler?”
“What is the network campaign manager?”
“How do I create an address file?”
“How do I create a target group from previous campaigns?”
“How do I create an auto target group?”
“How to import addresses?”
“How do I use a softbounce rule?”
“Why are addresses not imported?”
“How do I edit target groups?”
“How can I add addresses to an auto target group by filtering?”
“How do I add a target group to an auto target group?”
“How can I delete target groups?”
“What is the difference between static target groups and auto target groups?”
“How to edit and analyze auto target groups?”
“How do I export a target group?”
“Is it possible to export a target group into a different client?”
“How do I export the blacklist?”
“How do I exclude blacklist addresses from delivery?”
“Where do I find more information about the email blacklist?”
“How to ensure that recipients do not receive any emails anymore?”
“How does an address enter the blacklist?”
“When does blacklist matching take place?”
“How do I create a REST API key?”
“Where can I find the documentation for the REST API?”
“What is my API key?”