en:reporting_dashboard

What information does the Reporting Dashboard give me?

Under Reporting → Overview you will find some statistics on the campaigns you have sent.

Campaigns

The number of campaigns sent of the past 7 days excluding today is displayed.

Recipients

The sum of recipients from the campaigns from the past 7 days is displayed.

Opens

The openings in campaigns of the past 7 days are displayed.

Clicks

The clicks in campaigns of the past 7 days are displayed.

Conversion

Conversion in campaigns of the past 7 days is displayed. However, the conversion is only displayed if you use tracking pixels or redirect cookies to measure the conversion.

You can find instructions on conversion measurement here: How can I measure the conversion?

Messages

The number of messages of the past 7 days excluding today is displayed.

Hardbounces

The number of hard bounces in campaigns in the past 7 days is displayed.

Softbounces

Shows the number of softbounces in campaigns of the past 7 days.

Complaints

Displays the number of complaints in campaigns of the past 7 days.

Unsubscribes

Shows the number of unsubscribes in campaigns of the past 7 days.

Problems and anomalies

Here you will find information on problems or anomalies, such as

  • Indication of BOT clickers: Display occurs if the mailing has more than 100 clicks, a user clicks 20 times or more and the clicks occur within a period of 10s
  • Coupon codes expire in auto campaigns
  • The number of autocampaign recipients is unusually high
  • The unsubscriber rate is too high (> 1%)
  • The bounce rate is above average (>30%)

History

The timeline of single KPIs in campaigns of the past 7 days is displayed. You can select individual KPIs via the drop-down menu:

  • Recipients
  • Openings
  • Clicks
  • Conversions
  • Hardbounces
  • Softbounces
  • Complaints
  • Unsubscribes

Last campaigns sent

The table shows the last ten campaigns sent. Excluded are auto and transactional campaigns. By clicking on a campaign, you can navigate directly to the reporting for this campaign.

You can show or hide columns using the icon.

You can find out in detail how a campaign is analysed here: How do I analyze a sent campaign?

en/reporting_dashboard.txt · Last modified: 2025/01/30 10:44 by bk