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--- en:how_to_deactivate_user_account [2022/01/19 12:41] – fw
+++ en:how_to_deactivate_user_account [2025/02/27 16:19] (current) – bk
@@ Line 2: / Line 2: @@
 <WRAP round important 40%>
-To access this section of promio.connect, the role //Manage clients// is needed! \\ This right is included in //Admin/Verwalter// role.
+To access this section of promio.connect, the role //Manage clients// is needed! \\ This right is included in the //Admin/Verwalter// role.
 </WRAP>
-User accounts can be deleted or deactivated in section //Management//. Access this via the button {{:de:button_clientsettings.png?nolink&20|}} at the top left.
+User accounts can be deleted or deactivated in the section //Management//. Access this via the button {{:de:button_clientsettings.png?nolink&20|}} at the top left.
 {{:en:management_account.png?nolink&400|}}
-  - In //Client / Company// area, click on //Companies & Clients//. \\ \\
+  - In //Client/Company// area, click on //Companies & Clients//. \\ \\
-  - Go to //Staff// tab to edit an user account in the current client. \\ OR \\ In the //Companies & Clients// tab, click to select the subclient whose user account you want to edit. \\ \\
+  - Go to the //Staff// tab to edit a user account in the current client. \\ OR \\ In the //Companies & Clients// tab, click to select the subclient whose user account you want to edit. \\ \\
   - Click to select the user account you want to delete or deactivate. \\ \\
-  - Choose action //Delete//. A deleted user account is completely removed and can no longer log in. \\ OR \\ Choose action //Deactivate//. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons. \\  \\ {{:en:clientsettings_useraccount.PNG?400|}}
+  - Choose the //Delete// action. A deleted user account is completely removed and can no longer log in. Please contact our support team via ticket, if you would like to recover a deleted user.\\ OR \\ Choose the //Deactivate// action. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons. \\  \\ {{:en:clientsettings_useraccount.PNG?400|}}
-{{tag>user staff account client deactivate deactivation delete deletion reactivation}}
+{{tag>user_accounts deactivate deactivation delete deletion }}

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