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en:how_to_deactivate_user_account [2022/01/19 12:41] – fw | en:how_to_deactivate_user_account [2025/02/27 16:19] (current) – bk |
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<WRAP round important 40%> | <WRAP round important 40%> |
To access this section of promio.connect, the role //Manage clients// is needed! \\ This right is included in //Admin/Verwalter// role. | To access this section of promio.connect, the role //Manage clients// is needed! \\ This right is included in the //Admin/Verwalter// role. |
</WRAP> | </WRAP> |
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User accounts can be deleted or deactivated in section //Management//. Access this via the button {{:de:button_clientsettings.png?nolink&20|}} at the top left. | User accounts can be deleted or deactivated in the section //Management//. Access this via the button {{:de:button_clientsettings.png?nolink&20|}} at the top left. |
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{{:en:management_account.png?nolink&400|}} | {{:en:management_account.png?nolink&400|}} |
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- In //Client / Company// area, click on //Companies & Clients//. \\ \\ | - In //Client/Company// area, click on //Companies & Clients//. \\ \\ |
- Go to //Staff// tab to edit an user account in the current client. \\ OR \\ In the //Companies & Clients// tab, click to select the subclient whose user account you want to edit. \\ \\ | - Go to the //Staff// tab to edit a user account in the current client. \\ OR \\ In the //Companies & Clients// tab, click to select the subclient whose user account you want to edit. \\ \\ |
- Click to select the user account you want to delete or deactivate. \\ \\ | - Click to select the user account you want to delete or deactivate. \\ \\ |
- Choose action //Delete//. A deleted user account is completely removed and can no longer log in. \\ OR \\ Choose action //Deactivate//. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons. \\ \\ {{:en:clientsettings_useraccount.PNG?400|}} | - Choose the //Delete// action. A deleted user account is completely removed and can no longer log in. Please contact our support team via ticket, if you would like to recover a deleted user.\\ OR \\ Choose the //Deactivate// action. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons. \\ \\ {{:en:clientsettings_useraccount.PNG?400|}} |
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{{tag>user staff account client deactivate deactivation delete deletion reactivation}} | {{tag>user_accounts deactivate deactivation delete deletion }} |