en:how_to_deactivate_user_account

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How do I delete or deactivate a user account?

To access this section of promio.connect, the role Manage clients is needed!
This right is included in Admin/Verwalter role.

User accounts can be deleted or deactivated in section Management. Access this via the button at the top left.

  1. In Client / Company area, click on Companies & Clients.

  2. Go to Staff tab to edit an user account in the current client.
    OR
    In the Companies & Clients tab, click to select the subclient whose user account you want to edit.

  3. Click to select the user account you want to delete or deactivate.

  4. Choose action Delete. A deleted user account is completely removed and can no longer log in.
    OR
    Choose action Deactivate. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons.

en/how_to_deactivate_user_account.1642592467.txt.gz · Last modified: 2022/01/19 12:41 by fw