How do I delete or deactivate a user account? [Service wiki]

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======  How do I delete or deactivate a user account? ======

<WRAP round important 40%>
To access this section of promio.connect, the role //Manage clients// is needed! \\ This right is included in the //Admin/Verwalter// role.
</WRAP> 

User accounts can be deleted or deactivated in the section //Management//. Access this via the button {{:de:button_clientsettings.png?nolink&20|}} at the top left.

{{:en:management_account.png?nolink&400|}}

  - In //Client/Company// area, click on //Companies & Clients//. \\ \\
  - Go to the //Staff// tab to edit a user account in the current client. \\ OR \\ In the //Companies & Clients// tab, click to select the subclient whose user account you want to edit. \\ \\
  - Click to select the user account you want to delete or deactivate. \\ \\
  - Choose the //Delete// action. A deleted user account is completely removed and can no longer log in. Please contact our support team via ticket, if you would like to recover a deleted user.\\ OR \\ Choose the //Deactivate// action. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons. \\  \\ {{:en:clientsettings_useraccount.PNG?400|}}


{{tag>user_accounts deactivate deactivation delete deletion }}

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