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How can I send via multiple communication channels?
promio.net offers you the central creation and management of campaigns in various communication channels. It is possible to link to multiple channels to address customers. Central reporting of the channels and campaign results is also available.
The following channels are available: * E-mail * Add Push * SMS * WhatsApp * Print * Web Push * Voice
The Omnichannel / Multichannel feature must be configured and is not available as standard. If you are interested, please contact our support team via a ticket.
How do I select a communication channel?
Under Content → Master Templates you can create templates for each communication channel.
If you set up a campaign under Delivery → Drafts, you can select the desired format between the master templates when creating the creative.
You can find details on setting up campaigns in the article “How do I set up a campaign?”.
You can find more detailed information on templates in the article “How do I create a template?”.
You can find out which KPIs can be measured per channel in the article “Which KPIs can I measure for omnichannel per channel?”.
