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en:large_attachments_allowed [2022/03/31 10:58] – bk | en:large_attachments_allowed [2025/03/17 12:58] (current) – bk | ||
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- | The maximum size of your mail attachment depends on the number of recipients of your mailings. As a basic rule: the product of recipients and the size of your attachments should not exceed | + | The maximum size of your mail attachment depends on the number of recipients of your mailings. As a guideline, |
Examples: | Examples: | ||
^ Recipients ^ max. size attachment ^ | ^ Recipients ^ max. size attachment ^ | ||
- | | 5.000 | 2 MB | | + | | 8.000 | 2 MB | |
- | | 10.000 | 1 MB | | + | | 16.000 | 1 MB | |
- | Additionally, | ||
- | < | + | <WRAP round alert 100%> |
However, this should only be done in exceptional cases. We recommend that you provide PDFs and other attachments as online downloads and link to these in the email. | However, this should only be done in exceptional cases. We recommend that you provide PDFs and other attachments as online downloads and link to these in the email. | ||
</ | </ | ||
If the delivery of an attachment is absolutely necessary, make sure it is as small as possible. | If the delivery of an attachment is absolutely necessary, make sure it is as small as possible. | ||
- | Most recipients do not expect large attachments and often react negatively to it (e.g. limited data volumes or restrictions in web clients). | + | Most recipients do not expect large attachments and often react negatively to them (e.g., limited data volumes or restrictions in web clients). |
- | {{tag>Attachment Files E-Mail Delivery}} | + | <WRAP round info 80%> |
+ | You can generally limit the attachment size for a client. | ||
+ | |||
+ | Example: The entire attachment of an email is limited to 2.7 MB. In this case, a warning is issued if the sum of all attachments is larger. | ||
+ | |||
+ | If a customized configuration already exists for your client, you can find it in the client' | ||
+ | |||
+ | {{: | ||
+ | |||
+ | If a limitation on the attachment size is of interest to your client, please contact our support team via a ticket. | ||
+ | |||
+ | </ | ||
+ | |||
+ | {{tag>attachments | ||