en:large_attachments_allowed

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en:large_attachments_allowed [2022/03/31 10:58] bken:large_attachments_allowed [2025/03/17 12:58] (current) bk
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-====== Size of attachments ======+====== What is the maximum size of an attachment? ======
  
-The maximum size of your mail attachment depends on the number of recipients of your mailings. As a basic rule: the product of recipients and the size of your attachments should not exceed 10 GB.+The maximum size of your mail attachment depends on the number of recipients of your mailings. As a guideline, the product of recipients and the size of your attachments should not exceed 16 GB.
  
 Examples: Examples:
 ^ Recipients ^ max. size attachment ^  ^ Recipients ^ max. size attachment ^ 
-5.000 | 2 MB | +8.000 | 2 MB | 
-10.000 | 1 MB |+16.000 | 1 MB |
  
-Additionally, the file, which you add to your mail as an attachment, may be at most 3 MB in size. 
  
-<WRAP center round alert 60%>+<WRAP round alert 100%>
 However, this should only be done in exceptional cases. We recommend that you provide PDFs and other attachments as online downloads and link to these in the email. However, this should only be done in exceptional cases. We recommend that you provide PDFs and other attachments as online downloads and link to these in the email.
 </WRAP> </WRAP>
  
 If the delivery of an attachment is absolutely necessary, make sure it is as small as possible. If the delivery of an attachment is absolutely necessary, make sure it is as small as possible.
-Most recipients do not expect large attachments and often react negatively to it (e.g. limited data volumes or restrictions in web clients).+Most recipients do not expect large attachments and often react negatively to them (e.g.limited data volumes or restrictions in web clients).
  
-{{tag>Attachment Files E-Mail Delivery}} +<WRAP round info 80%> 
 +You can generally limit the attachment size for a client. 
 + 
 +Example: The entire attachment of an email is limited to 2.7 MB. In this case, a warning is issued if the sum of all attachments is larger. 
 + 
 +If a customized configuration already exists for your client, you can find it in the client's customer wiki under //Help → Special wiki articles//. If this feature is not enabled, you can learn more about it from promio.net support. 
 + 
 +{{:en:help_menue_special_wiki_articles.png?nolink&400|}}  
 + 
 +If a limitation on the attachment size is of interest to your client, please contact our support team via a ticket. 
 + 
 +</WRAP> 
 + 
 +{{tag>attachments }} 
  
en/large_attachments_allowed.1648717126.txt.gz · Last modified: 2022/03/31 10:58 by bk