Permanent exclusion

You can exclude blacklist addresses from all future deliveries of your client. In this case, enter the address under Extras > Blacklist.

If the delivered blacklist is very large or addresses have to be on the blacklist regularly, you can create an automatic import process. For this reason, please contact your Account Manager.

Non-recurring exclusion

If you want to exclude the addresses from the blacklist once for the delivery of a certain campaign, you can create a matching target group, that shows which data is contained in your data base (data with Opt-In). This is necessary, if a customer delivers a blacklist, to ban a booked standalone mailing from delivery. Make sure: If you do such a matching, you have to import the positive data, which you want to contact, BEFORE the matching. This is the only way to ensure, that the matching target group involves the full intersection between your complete data base and the delivered blacklist.

Proceed as follows:

1. Upload the addresses of the blacklist to FTP. The uploaded csv-file must include ONLY mail addresses (no quotation marks before/after the addresses).
2. Select under Target Groups > Import the uploaded file and choose the import mode“assign by e-mail”. This import mode selects within the data base the addresses, which are included in the uploaded blacklist.
3. Confirm the import with OK. A target group is created and displayed directly, which includes the intersection between the blacklist and the complete data base. Please consider, that this operation can take up top 1 min, depending on the size of the blacklist. The created matching target group my be empty, if no addresses from your data base are included in the blacklist.
4. You can reconcile a duplicate matching between your positive target group and the created blacklist matching target group. If your positive target group is no auto target group, it is also possible to reduce the target group using the button “Reduce target group”.