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en:how_to_cancel_a_campaign

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en:how_to_cancel_a_campaign [2022/05/12 16:53] – [Cancellation of tracking campaigns and network tracking campaigns] fwen:how_to_cancel_a_campaign [2025/02/27 14:52] (current) – bk
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-====== How to cancel a campaign after activation? ======+====== How do I cancel a campaign after activation? ======
  
 ===== Stop campaigns in queue ===== ===== Stop campaigns in queue =====
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 Open the queue of outgoing campaigns  (//Delivery > Queue//).  Open the queue of outgoing campaigns  (//Delivery > Queue//). 
  
-There are three menue items:+There are three menu items:
   * //Prepared campaigns// with the campaigns waiting in line   * //Prepared campaigns// with the campaigns waiting in line
-  * //In delivery// with all campaigns which are currently sent out +  * //In delivery// that all campaigns which are currently sent out 
   * //Network campaigns// with all network campaigns (special feature)   * //Network campaigns// with all network campaigns (special feature)
  
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 {{:en:delivery_queue_cancel.png?200|}} {{:en:delivery_queue_cancel.png?200|}}
  
-After a short while the campaign is not visible in the queue anymore but will be seen in the //drafts//. The assigned (static) target group that has been will receive the prefix “CANCEL_” and will be moved back to the address lists. The cancelation will be listed in the campaign’s logfile. //[2019-07-04 17:04] delivery cancelled by xy / promio.net GmbH// +After a short while, the campaign is not visible in the queue anymore but will be seen in the //drafts//. The assigned (static) target group that has been will receive the prefix “CANCEL_” and will be moved back to the address lists. The cancelation will be listed in the campaign’s logfile. //[2019-07-04 17:04] delivery cancelled by xy / promio.net GmbH//
- +
  
 ===== Stop during delivery ===== ===== Stop during delivery =====
  
- +Also, running deliveries (only campaigns of type "default") can be canceled or paused. This does not count for A/B tests and network campaigns. 
-Also running deliveries (only campaigns of type "default") can be canceled or paused. This does not count for A/B tests and network campaigns.  +
  
 {{:en:delivery_queue_stop.png?400|}} {{:en:delivery_queue_stop.png?400|}}
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 ===== Cancellation of auto campaigns ===== ===== Cancellation of auto campaigns =====
  
-The delivery of an auto campaign is managed dynamically via new registrations in the basis auto target group or the master data. There is no fix delivery time. For this reason you can`t find the campaign in the queue. An auto campaign can be deactivated. No new addresses will get into the workflow and a further delivery is not possible.+The delivery of an auto campaign is managed dynamically via new registrations in the basic auto target group or the master data. There is no fixed delivery time. For this reason, you can't find the campaign in the queue. An auto campaign can be deactivated. No new addresses will get into the workflow, and a further delivery is not possible.
  
 Go to //Reporting// and choose the auto campaign that you want to deactivate. Deactivate the campaign in the //Details// tab. Go to //Reporting// and choose the auto campaign that you want to deactivate. Deactivate the campaign in the //Details// tab.
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 ===== Cancellation of tracking campaigns and network tracking campaigns ===== ===== Cancellation of tracking campaigns and network tracking campaigns =====
  
-Tracking campaigns and network tracking campaigns are not delivered via promio.connect. The reporting is used for statistical purposes only. That is the reason why you can`t find these campaigns in the queue. They can`t be cancelled, but they can be deactivated. \\ +Tracking campaigns and network tracking campaigns are not //sent// via promio.connect but are used for statistics. They are therefore not found in the delivery queue and therefore cannot be stopped but can be deactivated. Select the campaign under //Reporting > Campaigns//. At the top right, you will find the //Deactivate campaign// button.
-Choose the campaign under //reporting > campaigns//. Click the button //deactivate// at the top right.+
  
 {{:de:reporting_trackingcampaign_deactivate.png?200|}} {{:de:reporting_trackingcampaign_deactivate.png?200|}}
  
-After deactivation the campaign will be seen in the //drafts// and can you can edit it again.+After deactivation, the campaign will be seen in the //drafts//, and you can edit it again.
  
 <WRAP round important 80%> <WRAP round important 80%>
-If you make changes in the creative after a deactivation, you should make the amended creative available to the sender. This is necassary if you have added or removed links, because the link number has changed! It is possible to change a link target without changing the creative on the part of the sender.+If you make changes in the creative after a deactivation, you should make the amended creative available to the sender. This is necessary if you have added or removed links because the link number has changed! It is possible to change a link target without changing the creative on the part of the sender.
  
 If you want to reactivate a campaign and the reporting already shows measured values, you should NOT reset the values (//measured data// checkbox: reset values) to keep the previous measurement values. If you want to reactivate a campaign and the reporting already shows measured values, you should NOT reset the values (//measured data// checkbox: reset values) to keep the previous measurement values.
en/how_to_cancel_a_campaign.1652367201.txt.gz · Last modified: 2022/05/12 16:53 by fw

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