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en:how_to_analyze_a_sent_campaign [2020/01/15 10:39] – [Kampagne kopieren] bk | en:how_to_analyze_a_sent_campaign [2025/02/27 14:52] (current) – bk | ||
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- | ====== How to analyze a sent campaign? ====== | + | ====== How do I analyze a sent campaign? ====== |
Go to //Reporting > Campaigns// to find a listing of all sent campaigns. | Go to //Reporting > Campaigns// to find a listing of all sent campaigns. | ||
<WRAP round important 60%> | <WRAP round important 60%> | ||
- | Those sent campaigns | + | Those sent campaigns |
</ | </ | ||
- | ===== How to find the campaign I want to analyze? ===== | + | ===== How do I find the campaign I want to analyze? ===== |
- | You can fade in or hide columns if you want to see certain | + | You can use the three black bars at the top right to fade in or hide columns if you are missing |
{{: | {{: | ||
- | With the //Advanced Search// you can choose the fields you want to search in. Look for specific words or parts of the word or even point in time. \\ You can also combine some attributes: | + | With the //Advanced Search//, you can choose the fields you want to search in. Look for specific words or parts of the word or even a point in time. \\ You can also combine some attributes: |
{{: | {{: | ||
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===== Which campaign details can I see? ===== | ===== Which campaign details can I see? ===== | ||
- | Go to // | + | Go to // |
{{: | {{: | ||
- | On the Report | + | Execute the following actions by clicking the buttons on the right: |
+ | |||
+ | {{: | ||
+ | |||
+ | * Copy campaign: The copied campaign can be found at //Delivery -> Drafts//. | ||
+ | * Share: You will receive a link to the reporting results, which you can share with external partners. | ||
+ | * Export as CSV: You will receive a CSV file with your reporting data. | ||
+ | |||
+ | On the report | ||
{{: | {{: | ||
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Click on one of the blue boxes with a performance parameter to open a timeline of events. | Click on one of the blue boxes with a performance parameter to open a timeline of events. | ||
Here is an example for //Opens//: \\ \\ | Here is an example for //Opens//: \\ \\ | ||
- | By clicking the kebab menu on the upper right you may save those recipients who reacted as a target group. The system sends you to the target group site. This target group can be used for follow-up campaigns. | + | By clicking the kebab menu on the upper right, you may save those recipients who reacted as a target group. The system sends you to the target group site. This target group can be used for follow-up campaigns. |
{{: | {{: | ||
- | When the summary view of a campaign is selected you will find further details below the reporting: | + | When the summary view of a campaign is selected, you will find further details below the reporting: |
- | * E-Mail Clients | + | * Mail Clients: Graphical display of the mail clients that were used. |
- | * Link-Tags | + | * Link-Tags: Statistics about thematically |
- | * Deliverabilty | + | * Deliverability |
- | * Summary | + | * Summary: Gives an overview of the most relevant KPIs of the campaign. |
- | * Logfile | + | * Logfile: Contains information about the delivery. |
<WRAP round tip 90%> | <WRAP round tip 90%> | ||
- | When looking at Auto campaigns you can display all or only active messages. | + | When looking at //Auto campaigns//, you can display all or only active messages. |
\\ \\ | \\ \\ | ||
{{: | {{: | ||
</ | </ | ||
- | |||
===== Which details about a single message can be analyzed? ===== | ===== Which details about a single message can be analyzed? ===== | ||
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When you only view the results of a single message, below the mail client graph there is this preview: | When you only view the results of a single message, below the mail client graph there is this preview: | ||
- | {{: | + | {{: |
- | * HTML preview: Click on „click here to show the message“ to open up the preview. It also shows the date of creation, the used Master Template, subject line and sender. | + | * HTML preview: Click on „click here to show the message“ to open up the preview. It also shows the date of creation, the used master template, the subject line and the sender. |
* Text preview: The same preview and details for the text version. | * Text preview: The same preview and details for the text version. | ||
* Visual click report: Shows the amount of clicks on links within the preview. | * Visual click report: Shows the amount of clicks on links within the preview. | ||
+ | === Links by click frequency === | ||
+ | The links are grouped by URL. You can analyze how often a URL appears in a creative and how often the URL has been clicked. The report shows a mixture of HTML and text URLs that have been clicked at least once. // // | ||
+ | The black arrow shows the transfer of the tracking parameters to a landing page. | ||
- | ==== Campaign Details ==== | ||
- | {{:de:reporting_details.png? | + | {{:en:reporting_links.png? |
- | By clicking on //Details// you can see the //general// and the //history// of the sent campaign. The //general// show the client, description, | + | |
+ | === Add filter-based segments === | ||
- | **Begriffserläuterung** | + | In the reporting |
- | | Opens | Number of opens of in total | | + | The segment |
- | | Opens (Unique) | Number of opens, each recipient only counted once (How many recipients opened | + | |
- | | Clicks| Number of clicks | + | |
- | | Clicks (Unique) | Number of clicks, each recipient only counted once (How many recipients clicked | + | |
- | | Conversion | Number of orders or filled out forms, gets counted when a measuring pixel is used | | + | |
- | | CTR | Click-thru, Quotient von Öffnungen zu Klicks | | + | |
- | | Unsubscribes | Unsubscribes which happened out of a delivered message (only when standard promio unsubscription pages are used) | | + | |
- | | Hardbounces | Number of addresses which produced a permanent error | | + | |
- | | Softbounces | Number of addresses which produced a temporary error | | + | |
- | | Complaints | Number | + | |
+ | <WRAP round tip 90%> | ||
+ | For detailed instructions on how to create segments, see the article //" | ||
+ | </ | ||
- | {{tag>campaign delivery | + | ==== Campaign Details ==== |
+ | |||
+ | {{: | ||
+ | By clicking on // | ||
+ | |||
+ | **Definition** | ||
+ | | Opens | number of opens in total. | | ||
+ | | Opens (Unique) | number of opens, each recipient only counted once (How many recipients opened the message?). | | ||
+ | | Clicks| number of clicks of a link in total. | | ||
+ | | Clicks (Unique) | number of clicks, each recipient only counted once (How many recipients clicked a link in the message?). | | ||
+ | | Conversion | number of orders or filled-out forms gets counted when a measuring pixel is used. | | ||
+ | | CTR | click-thru, ratio of opens to clicks. | | ||
+ | | Unsubscribes | unsubscribes, | ||
+ | | Hard bounces | number of addresses that produced a permanent error. | | ||
+ | | Soft bounces | number of addresses that produced a temporary error. | | ||
+ | | Complaints | number of recipients who marked the message as unwanted or spam. | | ||
+ | |||
+ | <WRAP round tip 90%> | ||
+ | In promio.connect, | ||
+ | </ | ||
+ | |||
+ | {{tag>KPIs statistics | ||