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--- en:why_do_i_need_clients [2014/06/27 13:08] – created sl
+++ en:why_do_i_need_clients [2025/02/27 09:17] (current) – bk
@@ Line 1: / Line 1: @@
 ====== Why do I need clients? ======
-There is also the possibility to carry out external campaigns that were not sent in the current client, but from other clients in promio.mail system. In order for these campaigns to become visible as statistics under //Campaigns > External//, the current client must be assigned to this campaign as a client. A maximum of five clients can be created as a chain here. This feature is used mainly in the agency area in order to make complex email campaigns with multiple clients involved available in a central location as statistics.
-{{tag>Campaign Client Statistic E-Mail}}
+The client is the commissioner of a newsletter or another mailing. In the easiest case, this client is the same one as the client in which your newsletter is sent. (You always see your delivery client on the top right side of your user interface.) But there can also be more complex connections. In this case, an additional client is needed.
+Different clients come into play in these cases:
+===== Several newsletters =====
+You send out several newsletters that you want to manage separately. Reasons for this may be:
+  * a separate subscription and unsubscription procedure
+  * a separate report is required
+  * different test delivery lists
+  * separate billing
+In this case, you can set up different customers, different departments of your company, for example, as principals under //Account > Client Management// via the button //Create new client//.
+===== Different customers =====
+You are an agency and send advertising emails for different customers that should be managed separately. Reasons could be
+  * a separate evaluation is required
+  * different test distribution lists
+  * separate billing
+In this case, select your customer as the client in a campaign.
+===== Create client =====
+Via the account settings button   {{:de:button_clientsettings.png?20|}} on the top right, you can go to //Companies & Clients//. Then select the tab that also says //Companies & Clients//. You can now create a new client with the button on the bottom right.
+{{tag>clients customers statistics newsletter marketers }}

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