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====== How can I increase the deliverability of my email campaigns? ====== | ====== How can I increase the deliverability of my email campaigns? ====== | ||
- | Promio.net uses or offers the following tools and techniques to improve | + | Promio.net uses or offers the following tools and techniques to improve deliverability: |
- | to unsubscribe, | + | to unsubscribe, |
- | We also constantly monitor the IP addresses | + | We also constantly monitor the IP addresses |
- | addresses is blocked for a short amount of time. The Mails are not sent via only one server either, but are distributed over several servers. | + | addresses is blocked for a short amount of time. The emails |
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===== Optimization prior to creating a campaign ====== | ===== Optimization prior to creating a campaign ====== | ||
- | * Use a company' | + | * Use a company' |
- | * You can use a regulation of how to handle | + | * You can use a regulation of how to handle |
- | * Many times the content and the subject the reason for a bad performance. You should therefore avoid spam-words. Terms like “free”, “no charge”, “cost-free”, | + | * Many times the content and the subject |
* Encourage your reader to ‘whitelist’ you: Ask your new subscribers to add you to their address book. | * Encourage your reader to ‘whitelist’ you: Ask your new subscribers to add you to their address book. | ||
- | * Take your recipient seriously. Especially in the age of priority inboxes it is important to know that you can only deliver emails | + | * Take your recipient seriously. Especially in the age of priority inboxes, it is important to know that you can only deliver emails |
- | * Avoid phishing: Never use URLs as link caption | + | * Avoid phishing: Never use URLs as link captions |
| | ||
- | <WRAP round info 70%> | + | <WRAP round info 70%> |
- | If you are interested, please contact our support </ | + | If you are interested, please contact our support. </ |
- | <WRAP round tip 90%> Try to keep the bounce rates in a range of 3 - 5% (B2C) as this is not critical for the reputation of the sending domains. | + | <WRAP round tip 90%> Try to keep the bounce rates in a range of 3-5% (B2C), as this is not critical for the reputation of the sending domains. |
Remove addresses that have generated a soft bounce from the mailing list first. Then contact them specifically to see if they bounce again. | Remove addresses that have generated a soft bounce from the mailing list first. Then contact them specifically to see if they bounce again. | ||
- | If this is not the case, the bounce status is automatically removed and the address is removed from quarantine. | + | If this is not the case, the bounce status is automatically removed, and the address is removed from quarantine. |
</ | </ | ||
===== Optimization prior to the delivery ====== | ===== Optimization prior to the delivery ====== | ||
- | * Create an alternative text version: With every email you can send out an alternative text version of the mailing. Design it as similar to the HTML original as possible. | + | * Create an alternative text version: With every email, you can send out an alternative text version of the mailing. Design it as similar to the HTML original as possible. |
- | * Never deliver without an unsubscribe-link and an imprint. | + | * Never deliver without an unsubscribe link and an imprint. |
* Use a spam score check: Additional quality checks are testing the risk of getting a spam filter classification due to wording or punctuation in the subject line etc. | * Use a spam score check: Additional quality checks are testing the risk of getting a spam filter classification due to wording or punctuation in the subject line etc. | ||
* Check for completeness: | * Check for completeness: | ||
* Analyze the probability of your campaign being seen as spam. | * Analyze the probability of your campaign being seen as spam. | ||
- | * Run a testmailing | + | * Run a test mailing |
- | <WRAP round tip 90%> We recommend the usage of our quality control as well as a testmailing | + | <WRAP round tip 90%> We recommend the usage of our quality control as well as a test mailing |
every delivery! \\ \\ The use of URL shorteners in emails is not recommended. URL shortener links are detected by anti-spam filters and, therefore, lead to emails being categorized as spam and a deterioration in reputation.</ | every delivery! \\ \\ The use of URL shorteners in emails is not recommended. URL shortener links are detected by anti-spam filters and, therefore, lead to emails being categorized as spam and a deterioration in reputation.</ | ||
- | Look at the integrated phishing-check of links as well as the notifications and spam scores given by the spam assassin. Most emails will get a maximum spam score of 3 points. Use the integrated testing routine to check for completeness of your information: | + | Look at the integrated phishing check of links as well as the notifications and spam scores given by the spam assassin. Most emails will get a maximum spam score of 3 points. Use the integrated testing routine to check for completeness of your information: |
{{: | {{: | ||
- | The inbox preview lets you see how the emails will look in different email-clients: \\ | + | The inbox preview lets you see how the emails will look in different email clients: \\ |
{{: | {{: | ||
- | The pre-check via spam test within your email details will let you know which clients will probably rate your mailing as spam. : \\ | + | The pre-check via spam test within your email details will let you know which clients will probably rate your mailing as spam. \\ |
{{: | {{: | ||
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===== Running optimization (learnings) ====== | ===== Running optimization (learnings) ====== | ||
- | * Keep a look at your bounce rates: If more and more emails are not getting through your reputation will decrease. Clean your database to prevent negative effects. | + | * Keep a look at your bounce rates: If more and more emails are not getting through, your reputation will decrease. Clean your database to prevent negative effects. |
* Delivered does not equal delivered: Or do you know how many of your emails end up in the spam folder? Watch your opening and click rates. If they get clearly deteriorate, | * Delivered does not equal delivered: Or do you know how many of your emails end up in the spam folder? Watch your opening and click rates. If they get clearly deteriorate, | ||
- | * Check if the speed of delivery is changing when you send out a bigger amount of mailings. See manual in article //" | + | * Check if the speed of delivery is changing when you send out a bigger amount of mailings. See the manual in the article //" |
- | <WRAP round tip 90%> You can improve the deliverability with a better usability on mobile devices: | + | <WRAP round tip 90%> You can improve the deliverability with better usability on mobile devices: |
- | * Write a short subject | + | * Write a short subject. |
- | * Use a simple email structure: headlines, bullet points, | + | * Use a simple email structure: headlines, bullet points, |
- | * Don’t put links too close to each other (because of touchscreens) | + | * Don’t put links too close to each other (because of touchscreens). |
- | * Link your pictures | + | * Link your pictures. |
</ | </ | ||