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--- en:large_attachments_allowed [2024/11/15 12:43] – bk
+++ en:large_attachments_allowed [2025/03/17 12:58] (current) – bk
@@ Line 1: / Line 1: @@
 ====== What is the maximum size of an attachment? ======
-The maximum size of your mail attachment depends on the number of recipients of your mailings. As a guideline: the product of recipients and the size of your attachments should not exceed 16 GB.
+The maximum size of your mail attachment depends on the number of recipients of your mailings. As a guideline, the product of recipients and the size of your attachments should not exceed 16 GB.
 Examples:
@@ Line 14: / Line 14: @@
 If the delivery of an attachment is absolutely necessary, make sure it is as small as possible.
-Most recipients do not expect large attachments and often react negatively to it (e.g. limited data volumes or restrictions in web clients).
+Most recipients do not expect large attachments and often react negatively to them (e.g., limited data volumes or restrictions in web clients).
+<WRAP round info 80%>
+You can generally limit the attachment size for a client.
+Example: The entire attachment of an email is limited to 2.7 MB. In this case, a warning is issued if the sum of all attachments is larger.
+If a customized configuration already exists for your client, you can find it in the client's customer wiki under //Help → Special wiki articles//. If this feature is not enabled, you can learn more about it from promio.net support.
+{{:en:help_menue_special_wiki_articles.png?nolink&400|}}
+If a limitation on the attachment size is of interest to your client, please contact our support team via a ticket.
+</WRAP>
 {{tag>attachments }}

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