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--- en:how_to_login [2022/01/25 12:07] – fw
+++ en:how_to_login [2025/02/27 15:17] (current) – bk
@@ Line 1: / Line 1: @@
-====== How can I login to promio.connect? ======
+====== How can I log in to promio.connect? ======
-The person responsible for user administration in your company will provide you with an ID assigned to your company and your user name for your promio.connect account. \\
+===== Login =====
-Before logging in the first time, you will receive a password mail which allows you to determine your password.
+The person responsible for user administration in your company will provide you with an ID assigned to your company and your username for your promio.connect account. \\
+If your new user account is created, a registration mail will be sent. By clicking the link, you can set a password with which you can log in. The link is valid for 24 hours.
+<WRAP round tip 100%>
+By default, the links specified in the registration email and in the password reset email (Forgot your password?) are valid for 24 hours. However, the validity period can be set individually for a client. This can be done independently for registration and password reset links.
+If a different validity period is required, please contact the promio.net support team.
+</WRAP>
 {{:en:promioconnect_login.png?nolink&400|}}
   * Go to [[https://promio-connect.com/login|https://promio-connect.com/login]]
-  * Enter your personal user data here - the company ID, the user name as well as the password you have chosen.
+  * Enter your personal user data here, the company ID, the user name, and the password you have chosen.
+  * Confirm your entries with OK.
+  * You are logged in.
+<WRAP round info 100%> Login via SSO (Single Sign-On) must be configured for a client and is not available by default. If you are interested, please contact our support team via a ticket. \\ \\ Two-factor authentication (2FA) is not available for SSO clients. </WRAP>
+===== Log in with the two-factor authentication =====
+If you have activated the two-factor authentication, you have to enter a random code before you can log in.
+  * Go to [[https://promio-connect.com/login|https://promio-connect.com/login]]
+  * Enter your personal user data here, the company ID, the user name, and the password you have chosen.
+  * Confirm your entries with OK.
+  * On the next page the two-factor code is required. \\ {{:en:promioconnect_login_2FA.png?nolink&400|}}
+  * Start the two-factor authentication application (e.g. andOTP, 2FAS Auth) on your smartphone and enter the shown ID for the record "promio.net GmbH".
+  * Confirm your entries with OK.
+  * You are logged in.
+===== Login via SSO (Single Sign-On) =====
+<WRAP round info 100%> Login via SSO (Single Sign-On) must be configured for the client and is not available by default. If you are interested, please contact our support team via a ticket. </WRAP>
+Single Sign-On allows you to log in using just your email address. If a client has been configured for SSO by promio.net, all users of this client log in via SSO.
+Select the button //Login with SSO//:
+{{:en:login_sso.png?nolink&300|}}
+Now enter the email address that was created for you in your system for cross-organizational login to services via Single Sign-On (e.g. ADFS).
+{{:en:login_sso_email.png?nolink&400|}}
+After entering the email address, a request is sent to the customer system. If you are logged in as a user in your customer system, you will be authenticated and then automatically logged in to promio.connect. If you are not logged in, you will first be asked to log in.
+<WRAP round tip 100%>
+It is possible to set English as the default language for an entire client. All new users created in this client in the future will then automatically have the user language English.
+Please contact the promio.net support team.
+</WRAP>
-{{tag>Account Login}}
+{{tag>user_accounts language logins 2FA password access sso single_sign_on }}

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