en:how_to_deactivate_user_account
                
                                                            
                    
How do I delete or deactivate a user account?
To access this section of promio.connect, the role Manage clients is needed! 
This right is included in the Admin/Verwalter role.
 
User accounts can be deleted or deactivated in the section Management. Access this via the button 
 at the top left.
 In Client/Company area, click on Companies & Clients. 
 
 Go to the Staff tab to edit a user account in the current client. 
OR 
In the Companies & Clients tab, click to select the subclient whose user account you want to edit. 
 
 Click to select the user account you want to delete or deactivate. 
 
 Choose the 
Delete action. A deleted user account is completely removed and can no longer log in. 
Please contact our support team via ticket, if you would like to recover a deleted user.
OR 
Choose the 
Deactivate action. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons. 
 

 
 
 
                    
                                     
                en/how_to_deactivate_user_account.txt · Last modified: 2025/02/27 16:19 by bk