This is an old revision of the document!

How do I deactivate a user account?

To deactivate a user account you need this authorization:

To create a new user account in your main client (this is the client you use for logging into promio-connect) you need the right Manage roles and rights.
To add a new user account for your customers / sub clients you need the right Manage clients.

Both rights are included in the role Admin/Verwalter.

Via the button on the top right you can access Companies & Clients. There you will find the following tabs:

Staffs:	Here you can create new user accounts, change, deactivate and delete them.
Companies & Clients:	Here you can create new clients and user accounts for these. You can also change, deactivate and delete them here.

Delete user accounts in your current client

To delete a user account in the current client go to the tab Staffs.

Click on one of the staff to go to the details of this account:

Edit: Change first name, surname, e-mail-address or user name
Role: Assign another role
Reset password: The user will receive an e-mail which enables them to change their password
Deactivate: Deactivated users can be re-activated if needed
Delete: Deleted users are entirely removed

Delete user account in a sub client

Research the sub client your user belongs to in the tab Companies & Clients. Select the sub client by clicking it. Now you can deactivate the account in the tab Staffs in the same way as described above.

user, staff, account, client, role, reset, password, deactivate, reactive

User Tools

Site Tools

Table of Contents

How do I deactivate a user account?

Delete user accounts in your current client

Delete user account in a sub client

Page Tools