Differences

This shows you the differences between two versions of the page.

--- en:how_to_deactivate_user_account [2014/06/13 14:11] – created sl
+++ en:how_to_deactivate_user_account [2025/02/27 16:19] (current) – bk
@@ Line 1: / Line 1: @@
-====== How to deactivate a user account ======
+======  How do I delete or deactivate a user account? ======
-At //Account > Client//, the employee details view contains the fields which can be populated when creating a new employee account.
+<WRAP round important 40%>
-There is also a deactivate menu point. By applying this feature, this employee’s access to promio.mail will be blocked.
+To access this section of promio.connect, the role //Manage clients// is needed! \\ This right is included in the //Admin/Verwalter// role.
+</WRAP>
-{{:en:account_deactivate.png?nolink|}}
+User accounts can be deleted or deactivated in the section //Management//. Access this via the button {{:de:button_clientsettings.png?nolink&20|}} at the top left.
-A user account can be reactivated only upon request by an promio.net employee.
+{{:en:management_account.png?nolink&400|}}
-{{tag>Employee Account Client Deactivation}}
+  - In //Client/Company// area, click on //Companies & Clients//. \\ \\
+  - Go to the //Staff// tab to edit a user account in the current client. \\ OR \\ In the //Companies & Clients// tab, click to select the subclient whose user account you want to edit. \\ \\
+  - Click to select the user account you want to delete or deactivate. \\ \\
+  - Choose the //Delete// action. A deleted user account is completely removed and can no longer log in. Please contact our support team via ticket, if you would like to recover a deleted user.\\ OR \\ Choose the //Deactivate// action. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons. \\  \\ {{:en:clientsettings_useraccount.PNG?400|}}
+{{tag>user_accounts deactivate deactivation delete deletion }}

User Tools

Site Tools

Differences

Page Tools