en:how_to_create_an_auto_target_group

How do I create an auto target group?

At Addresses > Lists, a new automatic target group (short: auto target group) can be created via the button on the bottom right.

To do this, a name must be assigned to the auto target group. The target group will then appear under Addresses > Lists in the first tab and is labeled with the symbol .

An auto target group is always up-to-date and therefore constantly changes in size as a result of subscriptions and unsubscriptions carried out within a newsletter, subscriptions generated via an address interface, an upload of addresses to the SFTP server, etc. Blacklist entries and hard bounces are automatically deleted from auto target groups.

Addresses can also be added manually from another target group at Addresses > Lists.

Automatic filling of auto target groups

Auto target groups are filled automatically, e.g., through an address generation set up in promio.connect, via an interface to an external CRM system, or through an automatic import of addresses that are made available via SFTP. In the Details of an auto target group you can analyze how the addresses got into the list via mouseover on the bars of the Audit timeline :

Newsletter

If several newsletters are defined in the current client, there will be an auto target group for each newsletter that the recipients can subscribe to and unsubscribe from, for example, via a newsletter-administration page.

Add addresses manually to an auto target group

Addresses can also be added manually from another target group Addresses > Lists.

Do not hesitate to contact our support team via ticket if you want to let an auto target group be calculated automatically, e.g., auto target group A minus auto target group B. We gladly consult you and set up the needed calculation.

Create an auto target group in clients that have multiple communication channels

When creating auto target groups in omnichannel clients, you can specify a daily automatic cleanup of addresses without a channel opt-in.

If the target group is assigned to a channel, it is automatically cleaned of all addresses that do not have an opt-in in this channel. If you select All channels, no automatic cleanup takes place.

To assign existing auto target groups to a channel, please contact promio.net support.

en/how_to_create_an_auto_target_group.txt · Zuletzt geändert: 2025/03/11 15:56 von fw