====== How do I exclude blacklist addresses from delivery? ======
===== Permanent exclusion =====
You can exclude blacklist addresses from all future deliveries of your client.
At //Addresses > Lists > E-Mail blacklist//, you can add single e-mail addresses to the client’s blacklist or import a longer list
details.
===== List of target groups =====
At //Addresses → Lists//, you will find a listing of all availab... //"[[en:delete_target_group]]"//.
</WRAP>
{{:en:addresses_lists_functions.png?nolink&800|}}
Target groups... the button {{:de:columns.png?nolink&30|}}:
{{:en:addresses_targetgroup_lists_columns.png?nolink&300|}}
===... g the {{:de:glass.png?nolink&30|}} button:
{{:en:addresses_targetgroup_lists_search.png?nolink&800|}}
====
is subdivided into //Reporting//, //Delivery//, //Addresses//, //Content//, and //Settings//. If your client ... divided into the main areas: Reporting, Delivery, Addresses, Content, and Settings.
===== Reporting =====
In... sary, mailings can be paused or cancelled.
===== Addresses =====
All address management functions can be found in the //Addresses// area. These include functions such as address i
he following options are available to you:
{{:en:addresses_targetgroup_lists_autotargetgroup_details.png?nol... n:delete_target_group]]"//.
==== Add ====
Adding addresses by filtering. Search for addresses using the fields email address, customer number, first name, last name, I... . Details can be found in the article //"[[en:add_addresses_via_filter]]"//.
==== Export ====
Download the t
====== How to import addresses? ======
Address data can be added to promio.connect using the address import.... arget group.
<WRAP round important>
Only upload addresses from which you have an “opt-in”. This means that the owners of the addresses have actively and knowingly allowed you to store ... d when you obtained the address.
</WRAP>
Go to //Addresses > Lists// and select //import addresses// after c
I get from the address dashboard? ======
Under //Addresses -> Dashboard// you will find some statistics on y... faces / REST API or address imports.
===== Total addresses =====
This is the total number of all addresses for all channels (status: yesterday). Blacklisted addresses (hardbounce, unsubscribe) are not included. The v
ow do I create an auto target group? ======
At //Addresses > Lists//, a new automatic target group (short: a... eated via the button on the bottom right.
{{:en:addresses_lists_autotargetgroup_import.png?nolink&200|}}
T... group. The target group will then appear under //Addresses > Lists// in the first tab and is labeled with th... generated via an address interface, an upload of addresses to the SFTP server, etc. Blacklist entries and ha
reate an interface? ======
For a newsletter, new addresses are generally obtained automatically, e.g., via t... using REST, you will find the interfaces under //Addresses > Interfaces//.
==== Creation of an interface ====
Via //Addresses > Interfaces//, you can create a new interface with this button:
{{:en:addresses_interfaces_button.png?nolink&150|}}
The followi
irectory =====
Go to //filter management// via //Addresses > Filter//.
Use these buttons to create a new filter or a folder at the top level.\\ \\
{{:en:addresses_filter_create.png?direct&150|}}
===== Create di... ent folders: FOLDER NAME / SUBFOLDER NAME.
{{:en:addresses_filter_define.png?direct&600|}}
===== Defining ... Typical cases: Men, zip code areas, Germany 18+, addresses associated with the domain @web.de, etc.|
| Auto
s an address enter the blacklist? ======
Under //Addresses > Lists > Mail blacklist// email addresses can be put on the current client’s blacklist (optionally includin... ents). Use the orange button on the bottom right. Addresses on the blacklist will not receive any mailings from this client anymore.
{{:en:addresses_lists_blacklist_manual.png?nolink&300|}}
=====
ecked for unsubscribes and hard bounces. Affected addresses are excluded from the delivery process.
Before s... he opt-in mail will not be sent.
===== Import of addresses =====
==== Manual import ====
If you import addresses via //Addresses > Lists// and then click on the button and choose //Import addresses//, a comparison will au
rthday campaign, the target group consists of all addresses of your client.
* When selecting any //auto ta... ers of this group will be added to your campaign. Addresses that were already in the auto target group before... tain period of time
* When selecting //Complete addresses//, **all** of the addresses in your client’s data are added to the campaign daily. This is suitable for camp
====== How can I add addresses to an auto target group by filtering? ======
Under //Addresses -> Lists//, select the auto target group to which you want to add addresses by filtering. You can use the plus sign in the me... ht to filter, mark and add individual or multiple addresses to the auto target group.
===== Fade in and hide
====== Why are addresses not imported? ======
When you import an address file, promio.connect checks differe... things. If the address file is uploaded, choose //Addresses > Lists//, click on the imported target group, and look at the logfile.
{{:en:en_addresses_lists_import_logfile.png?nolink&400|}}
In the example, you can see that 2012 addresses should be imported.
* 2011 addresses are left
es the desired campaign goal and that only opt-in addresses are contacted.
Our support team will be happy to... Workflow Reset =====
By activating the //Remove addresses// checkbox, you delete all workflow data from the... a reset is mandatory.
By activating the //Remain addresses// checkbox, addresses that are still in the workflow since the campaign was deactivated will IMMEDIATELY run
