https://servicewiki.promio-connect.com/ 2026-05-05T15:51:54+00:00 https://servicewiki.promio-connect.com/ https://servicewiki.promio-connect.com/lib/exe/fetch.php/wiki:logo.png text/html 2026-04-24T14:46:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:structure?rev=1777041983&do=diff The structure of the promio.connect platform Overview Dashboard After logging in, you will see the promio.connect dashboard. This gives you an initial insight and overview of the most important key figures that are recorded in promio.connect. Each key figure is clearly displayed in a tile. The percentage value and the absolute value of a key figure are displayed. The arrow indicates the development of the key figure. You can display the value of the previous period by mouseover. text/html 2025-02-10T10:29:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/de:can_i_use_css?rev=1739183343&do=diff Wie nutze ich den CSS-Editor? Der CSS-Editor bietet Ihnen die Möglichkeit, über CSS-Angaben Attribute zu definieren, die dann über ein Formular von Redakteuren verändert werden können. Dadurch bestimmen Sie selbst, welche Bereiche durch den Benutzer des Templates angepasst werden dürfen. text/html 2025-02-27T13:50:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:can_i_use_css?rev=1740664257&do=diff How do I use the CSS editor? Using the CSS editor you are enabled to define attributes via CSS specifications that can be adapted by the editor. This allows you to define areas that can be adopted by the user of the template. For this purpose, a central style sheet in the header is permitted. This style sheet will be transposed to an inline text/html 2025-11-03T09:41:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_target_groups?rev=1762162873&do=diff How do I edit target groups? This article describes what actions you can perform within the list of target groups and what editing options are available within the target group details. List of target groups At Addresses → Lists, you will find a listing of all available target groups. You can choose between 3 options: text/html 2025-08-04T10:31:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_domain?rev=1754303470&do=diff How do I create a domain? To use a domain in promio.connect as a sender domain, you need to register it with your provider. Add the domain under Settings > Domains as the sender domain to generate and display the records to be entered at your provider for this domain. text/html 2025-09-01T10:18:20+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_new_employee_account?rev=1756721900&do=diff How do I create an account for a new user? To access this section of promio.connect, the role Manage clients is needed! This right is included in the Admin/Verwalter role. User accounts can be created and edited in section Management. Access this via the button text/html 2025-10-17T09:26:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_auto_campaign?rev=1760693205&do=diff How do I create an auto campaign? An auto campaign is generally used for the regular and automated delivery of e-mails, e.g., birthday or welcome messages. It can also be used for automatic target group functions (move contact to/delete from target groups). With the workflow editor, it is easy to create automated campaigns. Even complex marketing automations can be implemented intuitively using a drag-and-drop interface, using functions like filters, schedulers, delivery, and so on. Messages ca… text/html 2025-02-27T17:02:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networkcampaign?rev=1740675737&do=diff How do I create a network campaign? In order to create a network master campaign, the network campaign manager has to be activated. It is not available by default. If you are interested in using network master campaigns, please contact our support team via ticket. text/html 2025-10-02T15:19:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networktrackingcampaign?rev=1759418384&do=diff How do I create a new network tracking campaign? The campaign type Network Tracking Campaign offers the possibility to perform a tracking campaign with multiple delivery partners. This campaign type offers the advantage that you need to create only one message and can assign several tracking partners to it. One message with its own tracking links is then automatically created for each tracking partner. You can then download these messages and make them available for the different delivery partn… text/html 2025-02-27T13:41:28+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_send_a_campaign_again?rev=1740663688&do=diff Can a campaign be sent another time? Copy full campaign Go to Reporting > Campaigns to find a list of all sent-out campaigns. When you move your cursor over a campaign, a three-dot menu will appear on the right. If you click copy to copy the entire campaign, a window will open where you can choose a new name. If you click text/html 2025-07-16T07:46:30+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_filter?rev=1752651990&do=diff How do I create a filter? You can apply predefined filters when assigning a target group to an email or when using the target group function filter. This entry explains how to define and save filters. Filters can be used in standard campaigns as well as in the workflow of auto campaigns. text/html 2025-02-27T14:24:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_get_news?rev=1740666276&do=diff How do I get informed about news? When a new version of promio.connect is put online, a pop-up will appear when you log in for the first time, offering you articles with information about new features or changes. If you click on close, it will not appear again until the next update. text/html 2025-02-25T11:28:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:e_mail_builder?rev=1740482922&do=diff How do I create an email with the email builder? The email builder is a template that offers you unlimited possibilities for designing a newsletter. With no programming skills at all, you can design your newsletter flexibly while at the same time having access to various design templates. Even the templates can be completely changed, which is why it is easier to start with a template. text/html 2025-10-30T15:23:53+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_campaign?rev=1761837833&do=diff How do I set up a campaign? Create campaign Click Delivery > Drafts in the main menu. With the button on the bottom right you can create a new campaign. After naming the campaign you select the client. Usually the client is your own company. Agencies often deliver mails for other companies and have the possibility to select between different clients. If you want to create a new client, click on the account symbol and then go to text/html 2025-10-17T09:28:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_do_regular_delivery_with_scheduler?rev=1760693313&do=diff How do I deliver newsletters regularly with the scheduler? By using the scheduler, you can plan and control the regular delivery of an e-mail template as an event. You find the feature at Delivery > Scheduler. Overview Events Creating a new event text/html 2025-07-17T10:13:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_test_delivery_list?rev=1752747194&do=diff How do I send test emails, and how do I create a test delivery list? Before actually dispatching your email, we advise you to start a test delivery. Only then can you really find out how your email appears in the inbox. The recipients for your test distribution list can be viewed and edited at text/html 2025-09-15T13:51:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:import_which_properties_has_batchprocess?rev=1757944272&do=diff Import: Which specifications has the batch process? Manual Import Please upload csv-files with addresses or target group definitions (with customer IDs or eMail addresses) to /upload/manual. Click on Adresses > Lists, choose action Import addresses text/html 2025-02-27T15:43:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_employee_account_sso?rev=1740671017&do=diff How do I set up a user account for an employee in an SSO (Single Sign-On) client? Logging in via SSO (Single Sign-On) must be configured for the client. It is not available by default. If you are interested, please contact our support team via a ticket. text/html 2025-07-16T07:44:09+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_interface?rev=1752651849&do=diff How do I create an interface? For a newsletter, new addresses are generally obtained automatically, e.g., via the company website. When using REST, you will find the interfaces under Addresses > Interfaces. Creation of an interface Via Addresses > Interfaces text/html 2026-04-27T14:46:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_target_group_from_previous_campaigns?rev=1777301177&do=diff How do I create a target group from previous campaigns? At Addresses > Lists you can create a target group out of previously delivered campaigns when using the option create responder target group. This allows you to, e.g., select all recipients who did not open, click, or buy anything in order to contact them with a reminder mailing. text/html 2025-07-17T10:20:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_upload_addresses?rev=1752747604&do=diff How to import addresses? Address data can be added to promio.connect using the address import. After a successful import, this address data is available in promio.connect as a target group. Only upload addresses from which you have an “opt-in”. This means that the owners of the addresses have actively and knowingly allowed you to store and use the address and further personal data to contact them! In the event of complaints and in cases of doubt, you must be able to prove where and when you o… text/html 2025-02-27T12:09:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_help?rev=1740658159&do=diff How do I use the help functions? Click on Help at the top left to find various functions that answer your questions about using promio.connect. The help section is divided into 5 different tabs: Wiki There are many articles available in which you can find answers and instructions. text/html 2025-04-25T12:57:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:address_dashboard?rev=1745585863&do=diff What information do I get from the address dashboard? Under Addresses -> Dashboard you will find some statistics on your address data. Last 10 opt-ins This list shows the last 10 opt-ins. Included are subscriptions via via address interfaces / REST text/html 2025-02-27T13:50:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:add_to_auto_targetgroup?rev=1740664224&do=diff How do I add a target group to an auto target group? Go to Addresses → Lists and select the target group you want to add to another auto target group. With the following icon you open a menu with the option Add to auto target group: In the next window you choose the auto target group to which the data shall be added. By this action only new addresses are considered: Addresses that are already in the auto target group will not be imported a second time. You have the option to mark the new … text/html 2025-06-30T14:03:51+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:create_sender?rev=1751292231&do=diff How do I create a new sender? Create sender New senders can be created via Settings -> From addresses. Configuration of a reply-to address * Sender name: Real name/shown name, freely selectable; this name appears in the inbox of the addressee. Good examples are your company’s name + info, newsletter, and mail. text/html 2025-04-09T09:46:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:delivery_dashboard?rev=1744191962&do=diff What information does the delivery dashboard provide me? Under Delivery -> Overview you will find some statistics on your current deliveries. Events A calendar with events, i.e., delivered campaigns, is displayed. You can search for a specific event in the text/html 2026-04-24T15:02:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:first_steps?rev=1777042972&do=diff My first campaign setup in promio.connect Step 1: The login process You can access promio.connect via the URL at www.promio-connect.com/login To log in to your client, enter your five-digit client ID, your username and your password. Once you have entered your login details, click on text/html 2025-02-27T13:52:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_cancel_a_campaign?rev=1740664343&do=diff How do I cancel a campaign after activation? Stop campaigns in queue Open the queue of outgoing campaigns (Delivery > Queue). There are three menu items: * Prepared campaigns with the campaigns waiting in line * In delivery that all campaigns which are currently sent out text/html 2025-07-04T10:40:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_change_mails_in_autocampaigns?rev=1751625657&do=diff How do I change messages within auto campaigns? Choose your auto campaign in Reporting and go to the Details tab: Below you will find lists of all messages, active messages, inactive messages and drafts. Create a new message with the button on the right. You can exchange the currently active message with the newly created one. text/html 2025-06-16T08:52:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_check_an_email?rev=1750063965&do=diff How do I inspect an email? Prior to the delivery, you should review the layout, links, probability to be classified as spam, and more factors of a message. The following features are helpful: Quality control The quality control feature can be found in the action box’s messages detail view: text/html 2025-12-18T07:54:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_transactional_campaign?rev=1766044477&do=diff How do I create a transactional campaign? A transaction campaign is an automated notification that is sent specifically to individual users from the existing master data. It is usually triggered by a specific user action. Examples of use cases include an order confirmation after a product order or a password change e-mail after a request for a new password. text/html 2025-03-11T14:55:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_newsletter?rev=1741704907&do=diff How do I create a newsletter? It can be useful to create a newsletter for the following use cases: You send out several newsletters that you want to manage separately Reasons for this could be * a separate subscription and unsubscription procedure text/html 2025-10-02T15:05:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_templates?rev=1759417511&do=diff How do I create a template? Templates save time and increase efficiency by standardizing recurring messages and reducing the effort required for manual writing. They also ensure consistency and professionalism in communication, as all emails have a uniform layout and structure. text/html 2025-04-11T15:08:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_auto_target_groups?rev=1744384084&do=diff How to edit and analyze auto target groups? This article is about auto target groups. You can find an article about target groups at „How do I edit target groups?“ Actions in the menu bar at the top right If you click on a target group to access the target group details, the following options are available to you: text/html 2025-02-27T14:31:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_export_a_targetgroup_into_a_different_client?rev=1740666718&do=diff Is it possible to export a target group into a different client? Yes, this is possible. This action is useful, for example, if a mailing is set up in two different clients and both target groups must be reconciled with each other. Target groups can therefore be made available in another client. Yet, text/html 2025-08-28T08:57:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_insert_a_new_font?rev=1756371455&do=diff How can I insert a new font into a template? Our system allows you to upload custom fonts via the Media Browser. Upload via the Media Browser Fonts can be uploaded directly to the Media Browser via Content -> Media Browser. Supported File Formats text/html 2025-02-27T14:17:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_login?rev=1740665877&do=diff How can I log in to promio.connect? Login The person responsible for user administration in your company will provide you with an ID assigned to your company and your username for your promio.connect account. If your new user account is created, a registration mail will be sent. By clicking the link, you can set a password with which you can log in. The link is valid for 24 hours. text/html 2025-11-04T08:37:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_save_templates?rev=1762245430&do=diff How do I save templates? Email templates should always be used when parts of your mailings are often identical. To create a new template, open a message at Delivery > Drafts > Click on the Creative. Then click the three-dots menu on the top right and choose the Save as new template action. text/html 2025-06-27T08:44:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_set_up_a_measuring_campaign?rev=1751013876&do=diff How to set up a tracking campaign? A tracking campaign is what you can set up if your campaign is created in promio.connect but sent from a second system. Usually this campaign type is used for the dispatch of promotional emails through a partner. By generating the creative promio.connect, the promio tracking is integrated This means although the campaign is delivered by an external system, the campaign statistics are available in promio.connect. text/html 2025-07-16T07:49:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_upload_pictures?rev=1752652174&do=diff How do I upload pictures? There are two basic options to place pictures in your emails: * If you use the E-Mail Builder and add a layout with places for pictures, you can click on the image symbol (grey rectangle) and directly upload and edit a picture. text/html 2025-02-27T12:18:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_2fa?rev=1740658697&do=diff How do I use the two-factor authentication for my user account? If you use the additional feature Login via SSO (Single Sign On), 2FA is not available. The usage of the two-factor authentication (2FA) is an additional verification of safety. If you are logged in to promio.connect, click the button text/html 2025-02-27T08:53:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:what_is_my_api_key?rev=1740646432&do=diff What is my API key? An API key is needed to authenticate your requests via REST. Navigate to Settings > API. REST In clients that are enabled for omnichannel and use REST, existing keys are listed in the „REST“ tab. Create REST API key It is recommended to create a separate key for each application that uses REST. text/html 2025-02-27T08:17:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_clients?rev=1740644244&do=diff Why do I need clients? The client is the commissioner of a newsletter or another mailing. In the easiest case, this client is the same one as the client in which your newsletter is sent. (You always see your delivery client on the top right side of your user interface.) But there can also be more complex connections. In this case, an additional client is needed. text/html 2023-06-19T09:13:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_which_properties_has_batchprocess?rev=1687166003&do=diff Export: Which specifications has the batch process? For export, a number of different standard methods is available. Here the following basic options exist: General Options * Complete / incremental: The complete data record or only the changes of the last period. text/html 2025-04-09T08:18:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/de:how_to_do_regular_delivery_with_scheduler?rev=1744186713&do=diff Wie können mit dem Zeitplaner regelmäßig Newsletter versendet werden? Mit dem Zeitplaner können Sie den regelmäßigen Versand eines E-Mail-Templates als Event planen und einstellen. Diesen erreichen Sie unter Versand > Zeitplaner. Übersicht text/html 2025-02-17T11:13:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/de:how_to_generate_web_push_opt_ins?rev=1739790817&do=diff Wie generiere ich Opt-ins für Web-Push Notifications? Web-Push Notifications sind Nachrichten, die an den Webbrowser zugestellt werden. Der Nutzer kann sich hierbei auf einer beliebigen Website befinden. Wenn der Webbrowser zur Zeit der Zustellung geschlossen ist, wird die Notification beim nächsten Öffnen angezeigt. Nachfolgend finden Sie eine Anleitung, wie Sie Opt-ins für Web-Push Notifications generieren können. text/html 2025-02-13T10:26:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/de:how_to_get_news?rev=1739442418&do=diff Wie werde ich über Neuigkeiten informiert? Wenn eine neue Version von promio.connect online gestellt wird, geht beim ersten Einloggen einmalig ein Pop-up auf, das Ihnen Artikel mit Informationen über neue Features oder Änderungen anbietet. Wenn Sie auf text/html 2025-08-28T08:59:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/de:how_to_insert_a_new_font?rev=1756371574&do=diff Wie kann ich eine neue Schriftart in ein Template einfügen? Mit unserem System haben Sie die Möglichkeit, individuelle Schriftarten über den Media Browser hochzuladen. Upload über den Media Browser Schriftarten lassen sich über Content -> Media Browser text/html 2025-02-17T10:33:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/de:how_to_use_help?rev=1739788422&do=diff Wie nutze ich die Hilfe Funktionen? Unter Hilfe oben links finden Sie verschiedene Funktionen, über die Sie Antworten auf Ihre Fragen zur Nutzung von promio.connect finden können. Der Hilfe-Bereich ist in 5 verschiedene Reiter unterteilt: Wiki text/html 2026-04-24T14:16:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/de:structure?rev=1777040210&do=diff Der Aufbau der Plattform promio.connect Überblick Dashboard Nach dem Login sehen Sie das promio.connect Dashboard. Dieses gibt Ihnen einen ersten Einblick und Überblick über die wichtigsten Kennzahlen, welche in promio.connect erfasst werden. text/html 2026-04-22T14:18:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/de:table_of_contents?rev=1776867481&do=diff Inhaltsverzeichnis Überblick über den Aufbau der Plattform „Der Aufbau der Plattform promio.connect“ Begriffserklärungen „Begriffserklärungen“ Erste Schritte zur Erstellung eines Mailings „Mein erster Versand in promio.connect“ Login „Wie logge ich mich in promio.connect ein?“ Verwaltung „Welche Profileinstellungen meines Benutzerkontos kann ich vornehmen?“ Mandanten & Auftraggeber „Wie richte ich ein Benutzerkonto für einen Mitarbeiter ein?“ „Wie steuere ich den Mandante… text/html 2025-02-25T10:20:51+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:account_settings?rev=1740478851&do=diff Where can I change the profile settings of my user account? Change profile settings in the section Management. Access this via the button at the top left. To access this section, Client/Company of promio.connect, the role Manage clients is needed! text/html 2025-06-27T07:25:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:campaigns_attachment?rev=1751009125&do=diff How do I send an attachment? You can add your pictures, pdf documents or other media data as an attachment. You should only do this in exceptional cases. We recommed to make pdfs and other attachments available online as a downlaod file. Then link the file in your message. text/html 2025-08-12T10:53:00+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:different_timestamps?rev=1754995980&do=diff What is the difference between the database fields "Registration date", "Creation date", and "Last updated at"? In a client's master data, there are three predefined fields used to store date values. Each serves a distinct purpose: Registration date text/html 2025-10-02T15:24:38+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:ecommerce?rev=1759418678&do=diff How do I use the e-commerce section? The client needs a license for the feature e-commerce. If you are interested, please contact our support team via ticket. The e-commerce section has its own dashboard. Here all orders, revenue, and the average order and cart value are graphically displayed. You may choose between different shops, and you can define a date range. text/html 2025-10-16T07:53:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:gdpr_deletion_rules?rev=1760601222&do=diff Deleting of personal data (DSGVO/GDPR) Personal data generally is to be deleted when the intended usage is over. Simultaneously with this obligation to delete, there is the burden of proof in the context of judicial or extrajudicial disputes, e.g. for the evidence of an opt-in or the intended use of the data. This means there is a legitimate interest, with a duration of 36 months after sending the last message (limitation period), to save personal data for the proof of intended usage. text/html 2025-06-18T15:34:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:glossar?rev=1750260879&do=diff Definitions Auto Campaign Auto campaigns let you manage mailings that should be sent automatically at defined events. There is a broad range of possible applications: * Event-related emails (birthday, name day) * Send out after specified events (after subscribing, after ordering) text/html 2025-10-02T15:31:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_add_an_rss_feed?rev=1759419077&do=diff How do I add an RSS feed? The client needs a license for this feature. If you are interested, please contact our support team via ticket. In the menu item Content -> RSS Feeds, you can add RSS feeds by entering your RSS feed URL and importing your articles into the system. You can generally use these, in templates that are used in the scheduler or when sending via the text/html 2025-09-18T07:06:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_analyze_more_than_one_campaign?rev=1758179178&do=diff How can I analyze more than one campaign? In promio.connect, you have an opportunity to analyze several campaigns at once or to compare them. Views Views are grouped campaigns that are displayed in statistics. Up to 500 different campaigns can be summarized in one statistic. You can create a view under text/html 2025-10-17T09:25:30+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_assign_email_to_target_group?rev=1760693130&do=diff How is a target group assigned to an email? Assigning a target group to an email in a campaign determines to which recipients the email in question will be sent. You can assign the target group in the campaign details. To do so, click on a creative in the list. In the box actions, you can enter the relevant settings by clicking on text/html 2025-06-18T15:10:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_auto_target_group?rev=1750259424&do=diff How do I create an auto target group? At Addresses > Lists, a new automatic target group (short: auto target group) can be created via the button on the bottom right. To do this, a name must be assigned to the auto target group. The target group will then appear under text/html 2025-10-27T17:11:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_exclude_blacklist_addresses_from_delivery?rev=1761585099&do=diff How do I exclude blacklist addresses from delivery? Permanent exclusion You can exclude blacklist addresses from all future deliveries of your client. At Addresses > Lists > E-Mail blacklist, you can add single e-mail addresses to the client’s blacklist or import a longer list. text/html 2025-02-27T14:27:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_generate_web_push_opt_ins?rev=1740666434&do=diff How do I generate web-push opt-ins? Web-push notifications are messages that are delivered to the web browser. The user can be on any website. If the web browser is closed at the time of delivery, the notification will be displayed the next time it is opened. Below you will find instructions on how to generate opt-ins for web push notifications. text/html 2026-04-29T08:17:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_include_coupons?rev=1777450624&do=diff How do I integrate coupon codes into my mailing? You can find a list of all coupon codes that have already been imported under Content > Coupon codes. The remaining amount is reduced after each delivery that uses codes from the corresponding list and assigns one to each recipient. text/html 2025-02-27T14:11:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_personalize_emails?rev=1740665491&do=diff How can elements of an email be personalized? Placeholders are available for commonly used personalization like salutations. They can be easily selected by means of a button. Personalizations that will only be used once can also be integrated via text/html 2025-02-27T13:34:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_send_additional_delivery?rev=1740663274&do=diff How do I dispatch an additional delivery? Go to Reporting and select the campaign for which you want to arrange a subsequent sending of a mailing. Action Additional delivery is only available if the campaign has already been sent or has at least started. text/html 2025-02-27T10:56:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:newsletter_reply?rev=1740653773&do=diff What happens when a recipient replies to my newsletter? When a reader replies directly to your email, the reply is sent to the address you entered as the sender address under Extras > Settings > From Addresses. Keep in mind that all bounces (e.g., out-of-office messages) are also sent to this address. For this reason, we recommend using an email address intended solely for this purpose. Be certain to check for responses after every mailing, there may be unsubscribe messages among them. text/html 2025-07-16T09:43:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:optimize_deliverability?rev=1752659009&do=diff How can I increase the deliverability of my email campaigns? Promio.net uses or offers the following tools and techniques to improve deliverability: SPF, DKIM, DMARC, abuse@, and postmaster@ email addresses, DOI, the option to unsubscribe, spam filter testing, inbox preview, feedback loops, etc. text/html 2025-10-30T15:24:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:otml?rev=1761837846&do=diff How to develop e-mail templates for promio.connect? The following document provides technical information for the development of e-mail templates for promio.connect. General information * Special characters must use XML conform entities: * " text/html 2026-04-23T11:39:16+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:table_of_contents?rev=1776944356&do=diff Table of contents The structure of the promio.connect platform “The structure of the promio.connect platform” Definitions “Definitions” My first campaign setup in promio.connect “My first campaign setup in promio.connect” Login “How can I log in to promio.connect?” Management “Where can I change the profile settings of my user account?” Companies & Clients “How do I create an account for a new user?” “How do I control a user's client access?” “How do I set up a user acc… text/html 2025-06-20T10:11:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:when_does_blacklist_matching_work?rev=1750414307&do=diff When does blacklist matching take place? Matching against the blacklist will take place during various processes and operations. It ensures that no recipient on the blacklist will receive mailings from your client. Automatic matching before delivery text/html 2025-02-27T08:25:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:why_are_addresses_not_imported?rev=1740644757&do=diff Why are addresses not imported? When you import an address file, promio.connect checks different things. If the address file is uploaded, choose Addresses > Lists, click on the imported target group, and look at the logfile. In the example, you can see that 2012 addresses should be imported. text/html 2025-02-27T08:22:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_blocklists?rev=1740644537&do=diff Why do I need block lists? A block list defines an auto target group assigned to a distinct client, i.e., each client has only one block list and vice versa. When sending a mailing that is assigned to this client, the user IDs that are on an existing block list are filtered out of the delivery. text/html 2025-03-04T16:46:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/wiki:syntax?rev=1741106774&do=diff Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing text/html 2025-03-04T16:46:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/wiki:welcome?rev=1741106774&do=diff Welcome to your new DokuWiki Congratulations, your wiki is now up and running. Here are a few more tips to get you started. Enjoy your work with DokuWiki, -- the developers Create your first pages Your wiki needs to have a start page. As long as it doesn't exist, this link will be red: