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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_domain?rev=1754303470&amp;do=diff">
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        <dc:date>2025-08-04T10:31:10+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a domain?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_domain?rev=1754303470&amp;do=diff</link>
        <description>How do I create a domain?

To use a domain in promio.connect as a sender domain, you need to register it with your provider. 
Add the domain under Settings &gt; Domains as the sender domain to generate and display the records to be entered at your provider for this domain.</description>
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        <dc:date>2025-08-04T10:30:30+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie kann ich eine Domain einrichten?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_create_a_domain?rev=1754303430&amp;do=diff</link>
        <description>Wie kann ich eine Domain einrichten?

Um eine Domain in promio.connect für den Versand nutzen zu können, müssen Sie sie bei Ihrem Provider registrieren. 
Tragen Sie die Domain unter Einstellungen &gt; Domains als Absenderdomain ein, um die bei Ihrem Provider einzugebenden Records zu dieser Domain zu generieren und anzuzeigen.</description>
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        <dc:date>2025-10-27T17:11:39+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I exclude blacklist addresses from delivery?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_exclude_blacklist_addresses_from_delivery?rev=1761585099&amp;do=diff</link>
        <description>How do I exclude blacklist addresses from delivery?

Permanent exclusion

You can exclude blacklist addresses from all future deliveries of your client.

At Addresses &gt; Lists &gt; E-Mail blacklist, you can add single e-mail addresses to the client’s blacklist or import a longer list.</description>
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        <dc:date>2025-10-27T17:10:22+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie schließe ich eine gelieferte Blacklist vom Versand aus?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_exclude_blacklist_addresses_from_delivery?rev=1761585022&amp;do=diff</link>
        <description>Wie schließe ich eine gelieferte Blacklist vom Versand aus?

Dauerhafter Ausschluss

Sie können E-Mail-Adressen aus einer Blacklist von allen zukünftigen Versänden in Ihrem Mandanten ausschließen.

Unter Adressen &gt; Listen &gt; E-Mail Negativliste können Sie einzelne E-Mail-Adressen in die Negativliste des Mandanten eintragen oder eine Liste mit Adressen in diese importieren.</description>
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        <dc:date>2025-07-16T09:43:29+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can I increase the deliverability of my email campaigns?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:optimize_deliverability?rev=1752659009&amp;do=diff</link>
        <description>How can I increase the deliverability of my email campaigns?

Promio.net uses or offers the following tools and techniques to improve deliverability: SPF, DKIM, DMARC, abuse@, and postmaster@ email addresses, DOI, the option
to unsubscribe, spam filter testing, inbox preview, feedback loops, etc.</description>
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        <dc:date>2026-04-24T14:46:23+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>The structure of the promio.connect platform</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:structure?rev=1777041983&amp;do=diff</link>
        <description>The structure of the promio.connect platform



Overview Dashboard

After logging in, you will see the promio.connect dashboard. This gives you an initial insight and overview of the most important key figures that are recorded in promio.connect.

Each key figure is clearly displayed in a tile. The percentage value and the absolute value of a key figure are displayed. The arrow indicates the development of the key figure. You can display the value of the previous period by mouseover.</description>
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        <dc:date>2026-04-24T14:16:50+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Der Aufbau der Plattform promio.connect</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:structure?rev=1777040210&amp;do=diff</link>
        <description>Der Aufbau der Plattform promio.connect



Überblick Dashboard

Nach dem Login sehen Sie das promio.connect Dashboard. Dieses gibt Ihnen einen ersten Einblick und Überblick über die wichtigsten Kennzahlen, welche in promio.connect erfasst werden.</description>
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        <dc:date>2025-07-16T09:38:52+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie kann ich die Zustellbarkeit meiner E-Mails verbessern?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:optimize_deliverability?rev=1752658732&amp;do=diff</link>
        <description>Wie kann ich die Zustellbarkeit meiner E-Mails verbessern?

promio.net nutzt bzw. bietet folgende Techniken / Tools an, um die Zustellbarkeit zu verbessern: SPF, DKIM, DMARC, abuse@ und postmaster@ E-Mail-Adressen, DOI, Abmeldung, Spamfiltertest, Inbox Preview, Feedback-Loops etc.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:create_sender?rev=1739183720&amp;do=diff">
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        <dc:date>2025-02-10T10:35:20+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie lege ich einen neuen Absender an?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:create_sender?rev=1739183720&amp;do=diff</link>
        <description>Wie lege ich einen neuen Absender an?

Absender anlegen

Unter Einstellungen &gt; Absender können Sie durch Klick auf den Button unten rechts neue Absender anlegen. Diese stehen Ihnen dann bei der Erstellung einer Kampagne im Creative zur Verfügung.</description>
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        <dc:date>2025-06-30T14:03:51+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a new sender?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:create_sender?rev=1751292231&amp;do=diff</link>
        <description>How do I create a new sender?

Create sender

New senders can be created via Settings -&gt; From addresses. 



Configuration of a reply-to address

	*  Sender name: Real name/shown name, freely selectable; this name appears in the inbox of the addressee. Good examples are your company’s name + info, newsletter, and mail.</description>
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        <dc:date>2025-07-16T09:43:55+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Warum landet meine E-Mail im Spam?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:email_is_marked_as_spam?rev=1752659035&amp;do=diff</link>
        <description>Warum landet meine E-Mail im Spam?

Ursache ist häufig einer oder mehrere der folgenden Punkte, die den Spamscore der E-Mail erhöhen und dadurch zu einem Ausfiltern in den Spam-Ordner führen können:

	*  Verdächtiger Inhalt. Vermeiden Sie in Betreff und Inhalt der E-Mail typische spamverdächtige Wörter, z.B. Rolex, Viagra, Casino. Aber auch zunächst unverdächtig erscheinende Inhalte, wie z.B.</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2025-04-11T15:09:52+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Welche Möglichkeiten habe ich zur Bearbeitung einer Zielgruppe?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_edit_target_groups?rev=1744384192&amp;do=diff</link>
        <description>Welche Möglichkeiten habe ich zur Bearbeitung einer Zielgruppe?

Dieser Artikel beschreibt, welche Aktionen Sie innerhalb der Zielgruppenliste vornehmen können und welche Möglichkeiten zur Bearbeitung es innerhalb der Zielgruppendetails gibt.

Liste der Zielgruppen</description>
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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:how_to_personalize_emails?rev=1739445065&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-13T11:11:05+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie können Elemente einer E-Mail personalisiert werden?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_personalize_emails?rev=1739445065&amp;do=diff</link>
        <description>Wie können Elemente einer E-Mail personalisiert werden?

Für häufig genutzte Personalisierungen wie Anreden stehen Platzhalter zur Verfügung, die Sie über eine Schaltfläche leicht auswählen können. 

Für einen einmaligen Einsatz können Personalisierungen auch über</description>
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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:newsletter_reply?rev=1740137422&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-21T11:30:22+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Was passiert, wenn ein Empfänger auf meinen Newsletter antwortet?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:newsletter_reply?rev=1740137422&amp;do=diff</link>
        <description>Was passiert, wenn ein Empfänger auf meinen Newsletter antwortet?

Antwortet ein Leser direkt auf Ihre E-Mails, wird die Antwort an die Adresse versendet, die Sie bei der Einrichtung der Absenderadresse unter Einstellungen &gt; Absender angegeben haben. Beachten Sie, dass hierhin auch sämtliche Bounces geschickt werden, z.B. Abwesenheitsmeldungen. Nehmen Sie daher am besten eine E-Mail-Adresse, die ausschließlich für diesen Zweck gedacht ist. Schauen Sie nach jedem Versand, ob es Rückläufer gegeben…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:email_is_marked_as_spam?rev=1752659377&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-16T09:49:37+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Why is my email classified as spam?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:email_is_marked_as_spam?rev=1752659377&amp;do=diff</link>
        <description>Why is my email classified as spam?

One or more of the following factors could be increasing the email’s spam score and causing it to be filtered into the spam folder: 

	*  Suspicious content. Avoid spam-typical words like Rolex, Viagra, and casino in both the subject line and the email’s content. Even words that don’t seem immediately suspicious - such as “free” - may be marked as suspicious if they appear multiple times. An</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_personalize_emails?rev=1740665491&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T14:11:31+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can elements of an email be personalized?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_personalize_emails?rev=1740665491&amp;do=diff</link>
        <description>How can elements of an email be personalized?

Placeholders are available for commonly used personalization like salutations. They can be easily selected by means of a button. 

Personalizations that will only be used once can also be integrated via</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_dkim?rev=1740569875&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-26T11:37:55+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Why do I need DKIM?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_dkim?rev=1740569875&amp;do=diff</link>
        <description>Why do I need DKIM?

The use of DKIM (DomainKeys Identified Mail) usually improves deliverability. DKIM and SPF (Sender Policy Framework) are the most applied methods to authenticate senders.

The establishment of DKIM for a sender domain provides a digital signature in the header of all emails that are sent with the sender&#039;s domain on promio.connect. With this signature the recipient can validate the identity of the sender by matching it with a public key and thus verify the authenticity of the…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:dataexchange:export_campaign_statistics?rev=1715006537&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2024-05-06T14:42:17+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Automatischer Export: Typ &#039;Kampagnen-Statistiken&#039;</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:dataexchange:export_campaign_statistics?rev=1715006537&amp;do=diff</link>
        <description>Automatischer Export: Typ &#039;Kampagnen-Statistiken&#039;

Es werden die Statistiken aller Kampagnen bis zu 30 Tage nach Versandstart exportiert. 

Die Anzahl der exportierten zurückliegenden Versandtage (Standard: 7 Tage) ist wählbar.
Folgende Kampagnentypen sind NICHT enthalten:</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_campaign_statistics?rev=1715006497&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2024-05-06T14:41:37+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Automatic export: Type &#039;Campaign Statistics&#039;</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_campaign_statistics?rev=1715006497&amp;do=diff</link>
        <description>Automatic export: Type &#039;Campaign Statistics&#039;

The statistics of all campaigns will be exported up to 30 days after the start of delivery.

The number of exported last delivery days can be configured (default: 7 days). 
The following campaign types are NOT included:</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:address_dashboard?rev=1745585874&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-04-25T12:57:54+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Welche Informationen gibt mir das Adressen Dashboard?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:address_dashboard?rev=1745585874&amp;do=diff</link>
        <description>Welche Informationen gibt mir das Adressen Dashboard?

Unter Adressen -&gt; Übersicht finden Sie einige Statistiken zu Ihren Adressdaten.

Letzte 10 Opt-Ins

Diese Liste zeigt die letzten 10 Opt-Ins an. Dazu zählen Anmeldungen über Adress-Interfaces / REST</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:complaint?rev=1740128120&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-21T08:55:20+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Was sind Complaints?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:complaint?rev=1740128120&amp;do=diff</link>
        <description>Was sind Complaints?

Complaints sind Beschwerden, die dadurch zustande kommen, dass der User in einigen E-Mail Programmen via Klick auf einen Button E-Mails als Spam melden kann.

Diese sogenannten Feedback Loop Complaints werden von den amerikanischen Providern (Hotmail, Yahoo, AOL) sowie 1&amp;1 anonymisiert an promio.connect übermittelt, sobald ein Empfänger das Mailing als Spam kategorisiert. Der User wird je nach gewähltem Abmeldeverfahren auf die Negativliste oder die Blockliste gesetzt oder …</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:different_timestamps?rev=1754995557&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-08-12T10:45:57+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Was ist der Unterschied zwischen den Datenbankfeldern Registrierungsdatum, Erstellungsdatum und &quot;Aktualisiert am&quot;?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:different_timestamps?rev=1754995557&amp;do=diff</link>
        <description>Was ist der Unterschied zwischen den Datenbankfeldern Registrierungsdatum, Erstellungsdatum und &quot;Aktualisiert am&quot;?

In den Stammdaten eines Mandanten gibt es drei fest definierte Felder zur Speicherung von Datumsangaben. Jedes dieser Felder erfüllt eine spezifische Funktion:</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:dmarc?rev=1749561296&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-10T13:14:56+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Was ist bei Nutzung von DMARC zu beachten?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:dmarc?rev=1749561296&amp;do=diff</link>
        <description>Was ist bei Nutzung von DMARC zu beachten?

Status Quo

DMARC erfordert in jedem Fall die aktive Nutzung von DKIM und SPF (Pflicht bei promio.net).
Grundlagen hier: &lt;https://de.wikipedia.org/wiki/DMARC&gt;

Es gibt ein wesentliches Problem, welches die flächendeckende Nutzung von DMARC mit einer strikten policy (policy=REJECT) bisher behindert. Bei Weiterleitungen kann
der DMARC Header zerstört werden. Dies geschieht Stand 12/2017 bspw. bei Groupware-Lösungen wie Microsoft Exchange, Novell GroupWis…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:how_to_create_an_address_file?rev=1739353420&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-12T09:43:40+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie sollte eine Adressdatei aufgebaut sein?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_create_an_address_file?rev=1739353420&amp;do=diff</link>
        <description>Wie sollte eine Adressdatei aufgebaut sein?



Um Adressdateien in promio.connect zu importieren, müssen diese im Format csv oder txt sein. Bitte beachten Sie Folgendes: 

	*  Keine Leerzeilen (Zellen können leer sein, aber in der Spalte E-Mail muss in jeder Zeile eine E-Mail-Adresse enthalten sein</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:how_to_create_a_filter?rev=1748856709&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-02T09:31:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie erstelle ich einen Filter?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_create_a_filter?rev=1748856709&amp;do=diff</link>
        <description>Wie erstelle ich einen Filter?

Beim Zuweisen einer Zielgruppe zu einer E-Mail oder mit der Zielgruppen-Aktion Filtern haben Sie die Möglichkeit, vordefinierte Filter zu verwenden.
Dieser Artikel beschreibt, wie Sie einen solchen Filter definieren und abspeichern.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:how_to_edit_auto_target_groups?rev=1744384059&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-04-11T15:07:39+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie kann ich Auto-Zielgruppen bearbeiten und analysieren?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_edit_auto_target_groups?rev=1744384059&amp;do=diff</link>
        <description>Wie kann ich Auto-Zielgruppen bearbeiten und analysieren?

Dieser Artikel befasst sich mit Auto-Zielgruppen. Einen Artikel zum Thema Zielgruppen finden Sie unter  „Welche Möglichkeiten habe ich zur Bearbeitung einer Zielgruppe?“

Aktionen in der Menüleiste rechts oben

Wenn Sie eine Auto-Zielgruppe anklicken, um in die Details der Zielgruppe zu gelangen, stehen Ihnen die folgenden Möglichkeiten zur Verfügung:</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:how_to_generate_web_push_opt_ins?rev=1739790817&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-17T11:13:37+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie generiere ich Opt-ins für Web-Push Notifications?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_generate_web_push_opt_ins?rev=1739790817&amp;do=diff</link>
        <description>Wie generiere ich Opt-ins für Web-Push Notifications?

Web-Push Notifications sind Nachrichten, die an den Webbrowser zugestellt werden. Der Nutzer kann sich hierbei auf einer beliebigen Website befinden. Wenn der Webbrowser zur Zeit der Zustellung geschlossen ist, wird die Notification beim nächsten Öffnen angezeigt. Nachfolgend finden Sie eine Anleitung, wie Sie Opt-ins für Web-Push Notifications generieren können.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:how_to_search_addresses?rev=1750258960&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-18T15:02:40+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wie kann ich nach Adressen suchen?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:how_to_search_addresses?rev=1750258960&amp;do=diff</link>
        <description>Wie kann ich nach Adressen suchen?

Die Adress-Recherche erlaubt die Suche von Datensätzen anhand einzelner Merkmale, wie z.B. der E-Mail-Adresse, des Namens etc.. Anschließend können die Personendaten des Datensatzes geändert oder der momentane Status eingesehen werden, wie der aktuelle An-/Abmeldestatus einzelner Newsletter und die Mailing-Historie. Eine Adresse kann hier auf die Negativliste gesetzt werden.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:table_of_contents?rev=1776867481&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-04-22T14:18:01+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Inhaltsverzeichnis</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:table_of_contents?rev=1776867481&amp;do=diff</link>
        <description>Inhaltsverzeichnis

Überblick über den Aufbau der Plattform

„Der Aufbau der Plattform promio.connect“ 


Begriffserklärungen

„Begriffserklärungen“ 


Erste Schritte zur Erstellung eines Mailings

„Mein erster Versand in promio.connect“ 


Login

„Wie logge ich mich in promio.connect ein?“ 


Verwaltung

„Welche Profileinstellungen meines Benutzerkontos kann ich vornehmen?“ 


Mandanten &amp; Auftraggeber

„Wie richte ich ein Benutzerkonto für einen Mitarbeiter ein?“ 

„Wie steuere ich den Mandante…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:when_does_blacklist_matching_work?rev=1750414131&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-20T10:08:51+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wann wird gegen die Negativliste abgeglichen?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:when_does_blacklist_matching_work?rev=1750414131&amp;do=diff</link>
        <description>Wann wird gegen die Negativliste abgeglichen?

Ein Abgleich gegen die Negativliste findet innerhalb verschiedener Prozesse und Arbeitsschritte statt. Dadurch wird sichergestellt, dass niemand angeschrieben wird, der auf der Negativliste steht.

Automatischer Abgleich vor Versand</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:why_do_i_need_blocklists?rev=1739785184&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-17T09:39:44+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Wozu benötige ich Blocklisten?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:why_do_i_need_blocklists?rev=1739785184&amp;do=diff</link>
        <description>Wozu benötige ich Blocklisten?

Eine Blocklist definiert eine Auto-Zielgruppe, die eindeutig einem Auftraggeber zugeordnet ist, d.h. jeder Auftraggeber besitzt nur eine Blockliste und umgekehrt. 

Beim Versenden eines Mailings, das diesem Auftraggeber zugeordnet ist, werden die in einer existierenden Blocklist befindlichen User-Ids aus dem Versand ausgefiltert.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:address_dashboard?rev=1745585863&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-04-25T12:57:43+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What information do I get from the address dashboard?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:address_dashboard?rev=1745585863&amp;do=diff</link>
        <description>What information do I get from the address dashboard?

Under Addresses -&gt; Dashboard you will find some statistics on your address data.

Last 10 opt-ins

This list shows the last 10 opt-ins. Included are subscriptions via via address interfaces / REST</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:complaint?rev=1740480171&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-25T10:42:51+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What are complaints?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:complaint?rev=1740480171&amp;do=diff</link>
        <description>What are complaints?

Complaints can occur because users, in many e-mail programs, can report an e-mail as spam by clicking a special button. 

These so-called feedback loop complaints are anonymously transmitted to promio.connect by providers, such as Hotmail, Yahoo, AOL, and 1&amp;1, every time a receiver marks a mailing as spam. Depending on the unsubscribe method selected, the user is added to the email blacklist or, if they are in use, added to the corresponding block list or unsubscribed from …</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:different_timestamps?rev=1754995980&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-08-12T10:53:00+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is the difference between the database fields &quot;Registration date&quot;, &quot;Creation date&quot;, and &quot;Last updated at&quot;?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:different_timestamps?rev=1754995980&amp;do=diff</link>
        <description>What is the difference between the database fields &quot;Registration date&quot;, &quot;Creation date&quot;, and &quot;Last updated at&quot;?

In a client&#039;s master data, there are three predefined fields used to store date values. Each serves a distinct purpose:

Registration date</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:dmarc?rev=1749561324&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-10T13:15:24+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What to consider when using DMARC?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:dmarc?rev=1749561324&amp;do=diff</link>
        <description>What to consider when using DMARC?

Status Quo

DMARC requires usage of DKIM and SPF (which is mandatory for promio.connect domains).
Basics can be found here: &lt;https://en.wikipedia.org/wiki/DMARC&gt;

There is a common problem that prevents DMARC from widespread usage for a strict policy (policy=REJECT): Redirects can destroy the DMARC signature header. This happens with common groupware (Microsoft Exchange, Novell GroupWise,IBM Lotus Domino), with Sieve-rules and some free mail provider (some hot…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_address_file?rev=1740672380&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T16:06:20+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create an address file?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_address_file?rev=1740672380&amp;do=diff</link>
        <description>How do I create an address file?



Address files, which are imported to promio.connect, must be CSV files or TXT files.

	*  No blank lines (cells can be empty, but the column e-mail must include an address in every line).
	*  In every column, there has to be standardized information, which means that first names are all standing in the column “First Name”.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_filter?rev=1752651990&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-16T07:46:30+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a filter?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_filter?rev=1752651990&amp;do=diff</link>
        <description>How do I create a filter?

You can apply predefined filters when assigning a target group to an email or when using the target group function filter. 

This entry explains how to define and save filters.

Filters can be used in standard campaigns as well as in the workflow of auto campaigns.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_auto_target_groups?rev=1744384084&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-04-11T15:08:04+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to edit and analyze auto target groups?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_auto_target_groups?rev=1744384084&amp;do=diff</link>
        <description>How to edit and analyze auto target groups?

This article is about auto target groups. You can find an article about target groups at „How do I edit target groups?“

Actions in the menu bar at the top right

If you click on a target group to access the target group details, the following options are available to you:</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_target_groups?rev=1762162873&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-11-03T09:41:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I edit target groups?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_target_groups?rev=1762162873&amp;do=diff</link>
        <description>How do I edit target groups?

This article describes what actions you can perform within the list of target groups and what editing options are available within the target group details.

List of target groups

At Addresses → Lists, you will find a listing of all available target groups. You can choose between 3 options:</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_generate_web_push_opt_ins?rev=1740666434&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T14:27:14+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I generate web-push opt-ins?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_generate_web_push_opt_ins?rev=1740666434&amp;do=diff</link>
        <description>How do I generate web-push opt-ins?

Web-push notifications are messages that are delivered to the web browser. The user can be on any website. If the web browser is closed at the time of delivery, the notification will be displayed the next time it is opened. Below you will find instructions on how to generate opt-ins for web push notifications.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_search_addresses?rev=1759820840&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-07T07:07:20+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I search for addresses?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_search_addresses?rev=1759820840&amp;do=diff</link>
        <description>How do I search for addresses?

Searching in the current client

With the menu item Addresses &gt; Research, you can search for a specific address or data set. 



The research allows you to use the search criteria Address data field, Tracking link, and X-UID-HEADER</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:newsletter_reply?rev=1740653773&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T10:56:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What happens when a recipient replies to my newsletter?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:newsletter_reply?rev=1740653773&amp;do=diff</link>
        <description>What happens when a recipient replies to my newsletter?

When a reader replies directly to your email, the reply is sent to the address you entered as the sender address under Extras &gt; Settings &gt; From Addresses. Keep in mind that all bounces (e.g., out-of-office messages) are also sent to this address. For this reason, we recommend using an email address intended solely for this purpose. Be certain to check for responses after every mailing, there may be unsubscribe messages among them.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:table_of_contents?rev=1776944356&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-04-23T11:39:16+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Table of contents</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:table_of_contents?rev=1776944356&amp;do=diff</link>
        <description>Table of contents

The structure of the promio.connect platform

“The structure of the promio.connect platform” 


Definitions

“Definitions” 


My first campaign setup in promio.connect

“My first campaign setup in promio.connect” 


Login

“How can I log in to promio.connect?” 


Management

“Where can I change the profile settings of my user account?” 


Companies &amp; Clients

“How do I create an account for a new user?” 

“How do I control a user&#039;s client access?” 

“How do I set up a user acc…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:when_does_blacklist_matching_work?rev=1750414307&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-20T10:11:47+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>When does blacklist matching take place?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:when_does_blacklist_matching_work?rev=1750414307&amp;do=diff</link>
        <description>When does blacklist matching take place?

Matching against the blacklist will take place during various processes and operations. It ensures that no recipient on the blacklist will receive mailings from your client.

Automatic matching before delivery</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_blocklists?rev=1740644537&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T08:22:17+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Why do I need block lists?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_blocklists?rev=1740644537&amp;do=diff</link>
        <description>Why do I need block lists?

A block list defines an auto target group assigned to a distinct client, i.e., each client has only one block list and vice versa. 

When sending a mailing that is assigned to this client, the user IDs that are on an existing block list are filtered out of the delivery.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:dataexchange:export_blocklist_definitions?rev=1652268651&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2022-05-11T11:30:51+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Automatischer Export: Typ &#039;Blocklist Definitionen&#039;</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:dataexchange:export_blocklist_definitions?rev=1652268651&amp;do=diff</link>
        <description>Automatischer Export: Typ &#039;Blocklist Definitionen&#039;

Es werden die aktuellen Blocklist-Definitionen exportiert.

Eine Blocklist definiert eine Auto-Zielgruppe, die zu einem Auftraggeber zugeordnet ist. Beim Versenden eines Mailings an einen solchen Auftraggeber werden die in einer existierenden Blocklist befindlichen User-Ids aus dem Versand ausgefiltert. Im Gegensatz zu Blacklists sind Blocklisten also User-ID-basiert und erlauben keine Vorratssperren auf Domain- oder E-Mail-Ebene.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/de:dataexchange:export_links?rev=1652268514&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2022-05-11T11:28:34+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Automatischer Export: Typ &#039;Links&#039;</title>
        <link>https://servicewiki.promio-connect.com/doku.php/de:dataexchange:export_links?rev=1652268514&amp;do=diff</link>
        <description>Automatischer Export: Typ &#039;Links&#039;

Es werden alle Links einer versandten E-Mail mitsamt vergebenen Tags exportiert.

Auch wenn eine E-Mail mehrfach versendet wird (z.B. Auto-Kampagnen) wird diese im Link-Export pro Export-Periode nur einmal exportiert.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_blocklist_definitions?rev=1652366726&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2022-05-12T14:45:26+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Automatic export: Type &#039;Blocklist Definitions&#039;</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_blocklist_definitions?rev=1652366726&amp;do=diff</link>
        <description>Automatic export: Type &#039;Blocklist Definitions&#039;

All of the current blocklist definitions are exported.
A blocklist is defined by an auto target group that is assigned to a contractor. If there is a sendout of such a campaign with a contractor, the customer IDs in existing blocklists are filtered before sendout. In contrast to blacklists, blocklists are solely based on customer ID and do not allow an inventory stock on a domain- or e-mail level.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_links?rev=1652368176&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2022-05-12T15:09:36+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Automatic export: Type &#039;Links&#039;</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_links?rev=1652368176&amp;do=diff</link>
        <description>Automatic export: Type &#039;Links&#039;

Every link of the sent e-mail including its tags are exported. 

Even if one e-mail is sent out several times (e.g. auto-campaigns), this will only be exported once in the link-export per export period.

Filename:
 [SENDER-ID]_links_[full|incremental].csv (respectively with individual date suffix)</description>
    </item>
</rdf:RDF>
