https://servicewiki.promio-connect.com/ 2026-05-05T19:02:00+00:00 https://servicewiki.promio-connect.com/ https://servicewiki.promio-connect.com/lib/exe/fetch.php/wiki:logo.png text/html 2025-10-30T15:23:53+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_campaign?rev=1761837833&do=diff How do I set up a campaign? Create campaign Click Delivery > Drafts in the main menu. With the button on the bottom right you can create a new campaign. After naming the campaign you select the client. Usually the client is your own company. Agencies often deliver mails for other companies and have the possibility to select between different clients. If you want to create a new client, click on the account symbol and then go to text/html 2026-04-29T08:17:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_include_coupons?rev=1777450624&do=diff How do I integrate coupon codes into my mailing? You can find a list of all coupon codes that have already been imported under Content > Coupon codes. The remaining amount is reduced after each delivery that uses codes from the corresponding list and assigns one to each recipient. text/html 2025-06-18T15:34:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:glossar?rev=1750260879&do=diff Definitions Auto Campaign Auto campaigns let you manage mailings that should be sent automatically at defined events. There is a broad range of possible applications: * Event-related emails (birthday, name day) * Send out after specified events (after subscribing, after ordering) text/html 2025-12-18T07:54:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_transactional_campaign?rev=1766044477&do=diff How do I create a transactional campaign? A transaction campaign is an automated notification that is sent specifically to individual users from the existing master data. It is usually triggered by a specific user action. Examples of use cases include an order confirmation after a product order or a password change e-mail after a request for a new password. text/html 2025-06-27T08:44:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_set_up_a_measuring_campaign?rev=1751013876&do=diff How to set up a tracking campaign? A tracking campaign is what you can set up if your campaign is created in promio.connect but sent from a second system. Usually this campaign type is used for the dispatch of promotional emails through a partner. By generating the creative promio.connect, the promio tracking is integrated This means although the campaign is delivered by an external system, the campaign statistics are available in promio.connect. text/html 2022-05-12T13:52:28+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_admanager?rev=1652363548&do=diff Automatic export: Type 'AdManager - Statistics' Every advertising data will be exported from the AdManager. The export can only be fully processed (not incrementally). Filename: [SENDER_ID]_admanager_full.csv (respectively with individual date suffix) text/html 2022-05-12T13:53:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_admanagerinventory?rev=1652363591&do=diff Automatic export: Type 'AdManager - Inventory' Every AdManager data and their usage in sent messages will be exported. Filename: [SENDER_ID]_admanagerInventory_full.csv (ggf. mit individuellem Datums-Suffix) Example: "adCampaignId";"adCampaignName";"adCreativeId";"adCreativeName";"letterId";"link" "123";"Name";"11059";"Creative_1";"12345";"1" "123";"Name";"11059";"Creative_1";"12345";"2" "123";"Name";"11059";"Creative_1";"12346";"1" text/html 2026-04-24T15:02:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:first_steps?rev=1777042972&do=diff My first campaign setup in promio.connect Step 1: The login process You can access promio.connect via the URL at www.promio-connect.com/login To log in to your client, enter your five-digit client ID, your username and your password. Once you have entered your login details, click on text/html 2025-02-26T09:48:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_add_a_segment?rev=1740563282&do=diff How can I segment the result of my campaign according to recipient characteristics? In the reporting of a sent campaign, you can create a segment for a creative. The segment is defined on the basis of a selected filter and shows the KPIs for the segment's corresponding part of the target group. text/html 2025-07-10T07:03:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_copy_a_campaign?rev=1752130984&do=diff How do I copy a campaign or message? Copy campaign Copy sent campaign You can easily copy a campaign that has already been sent under Reporting > Campaigns. 3 dots appear to the right of the campaign when you mouse over it. If you click on this, the copy function appears. text/html 2025-10-17T09:26:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_auto_campaign?rev=1760693205&do=diff How do I create an auto campaign? An auto campaign is generally used for the regular and automated delivery of e-mails, e.g., birthday or welcome messages. It can also be used for automatic target group functions (move contact to/delete from target groups). With the workflow editor, it is easy to create automated campaigns. Even complex marketing automations can be implemented intuitively using a drag-and-drop interface, using functions like filters, schedulers, delivery, and so on. Messages ca… text/html 2025-10-08T07:37:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_image_via_ai?rev=1759909023&do=diff How do I use AI to create an image in my mailing? Select the creative into which you want to insert an image under Delivery → Drafts Now open the image editor. Click Replace (AI). A window will now open where you can enter a detailed description of the image you want to create. text/html 2025-02-27T17:02:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networkcampaign?rev=1740675737&do=diff How do I create a network campaign? In order to create a network master campaign, the network campaign manager has to be activated. It is not available by default. If you are interested in using network master campaigns, please contact our support team via ticket. text/html 2025-10-02T15:19:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networktrackingcampaign?rev=1759418384&do=diff How do I create a new network tracking campaign? The campaign type Network Tracking Campaign offers the possibility to perform a tracking campaign with multiple delivery partners. This campaign type offers the advantage that you need to create only one message and can assign several tracking partners to it. One message with its own tracking links is then automatically created for each tracking partner. You can then download these messages and make them available for the different delivery partn… text/html 2025-10-07T07:24:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_subjectline_via_ai?rev=1759821853&do=diff How do I use AI to create a subject line? In the creative details under Delivery -> Drafts, you can enter a subject line for your mailing. Clicking on the button opens the following window. Enter the original subject of your email in the field provided. The AI ​​will suggest up to 4 rephrased subject lines from which you can select your favorite. text/html 2025-10-02T15:05:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_templates?rev=1759417511&do=diff How do I create a template? Templates save time and increase efficiency by standardizing recurring messages and reducing the effort required for manual writing. They also ensure consistency and professionalism in communication, as all emails have a uniform layout and structure. text/html 2025-07-16T07:49:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_upload_pictures?rev=1752652174&do=diff How do I upload pictures? There are two basic options to place pictures in your emails: * If you use the E-Mail Builder and add a layout with places for pictures, you can click on the image symbol (grey rectangle) and directly upload and edit a picture. text/html 2025-02-27T08:58:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:visual_click_report?rev=1740646699&do=diff Can I see which links were clicked exactly? Links by click frequency Click on the campaign in the section Reporting that you wish to evaluate from. To see the links by click frequency, please choose a creative and check the box. The links are grouped by text/html 2025-09-15T13:51:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:import_which_properties_has_batchprocess?rev=1757944272&do=diff Import: Which specifications has the batch process? Manual Import Please upload csv-files with addresses or target group definitions (with customer IDs or eMail addresses) to /upload/manual. Click on Adresses > Lists, choose action Import addresses text/html 2025-11-18T08:38:28+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_analyze_a_sent_campaign?rev=1763455108&do=diff How do I analyze a sent campaign? Go to Reporting > Campaigns to find a listing of all sent campaigns. Those sent campaigns that are still waiting in queue are also listed here. How do I find the campaign I want to analyze? You can use the three black bars at the top right to fade in or hide columns if you are missing information in the list: text/html 2025-10-17T09:25:30+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_assign_email_to_target_group?rev=1760693130&do=diff How is a target group assigned to an email? Assigning a target group to an email in a campaign determines to which recipients the email in question will be sent. You can assign the target group in the campaign details. To do so, click on a creative in the list. In the box actions, you can enter the relevant settings by clicking on text/html 2025-02-27T13:52:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_cancel_a_campaign?rev=1740664343&do=diff How do I cancel a campaign after activation? Stop campaigns in queue Open the queue of outgoing campaigns (Delivery > Queue). There are three menu items: * Prepared campaigns with the campaigns waiting in line * In delivery that all campaigns which are currently sent out text/html 2025-07-04T10:40:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_change_mails_in_autocampaigns?rev=1751625657&do=diff How do I change messages within auto campaigns? Choose your auto campaign in Reporting and go to the Details tab: Below you will find lists of all messages, active messages, inactive messages and drafts. Create a new message with the button on the right. You can exchange the currently active message with the newly created one. text/html 2025-02-27T12:43:41+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_track_conversion?rev=1740660221&do=diff How can I measure the conversion? A conversion is a specific action that occurs as a result of an advertising measure. This can be an order, a download, filling out a contact form, subscribing to a newsletter, etc. The conversion rate is one of the most important metrics in online marketing. It helps you to better assess the success of an optimization strategy. Specifically, the conversion rate refers to the number of conversions generated in relation to the number of users. text/html 2025-06-27T07:25:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:campaigns_attachment?rev=1751009125&do=diff How do I send an attachment? You can add your pictures, pdf documents or other media data as an attachment. You should only do this in exceptional cases. We recommed to make pdfs and other attachments available online as a downlaod file. Then link the file in your message. text/html 2025-04-09T09:46:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:delivery_dashboard?rev=1744191962&do=diff What information does the delivery dashboard provide me? Under Delivery -> Overview you will find some statistics on your current deliveries. Events A calendar with events, i.e., delivered campaigns, is displayed. You can search for a specific event in the text/html 2026-04-24T14:46:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:structure?rev=1777041983&do=diff The structure of the promio.connect platform Overview Dashboard After logging in, you will see the promio.connect dashboard. This gives you an initial insight and overview of the most important key figures that are recorded in promio.connect. Each key figure is clearly displayed in a tile. The percentage value and the absolute value of a key figure are displayed. The arrow indicates the development of the key figure. You can display the value of the previous period by mouseover. text/html 2025-02-27T17:03:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:what_is_network_campaign_manager?rev=1740675786&do=diff What is the network campaign manager? The network campaign manager allows marketers to manage multiple partner clients centrally, automatically distributing both target groups and creatives. With the network campaign manager, you can: * Manage email campaigns centrally via a master client. text/html 2025-02-25T11:28:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:e_mail_builder?rev=1740482922&do=diff How do I create an email with the email builder? The email builder is a template that offers you unlimited possibilities for designing a newsletter. With no programming skills at all, you can design your newsletter flexibly while at the same time having access to various design templates. Even the templates can be completely changed, which is why it is easier to start with a template. text/html 2025-06-26T09:50:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_does_a_split_test_work?rev=1750931455&do=diff How does split testing work? What is an A-B test/split test? It is often difficult to predict how readers will react to a campaign. This is why the most important principle in email marketing is test, test, test. The automatic A/B split tests in promio.connect make it easy to test a campaign. Set up two or more emails (with differences in,e.g., subject line, sender, or content). Each of these emails is sent to a subset of the target group. The winning email (with the highest open, click, or c… text/html 2026-04-27T14:46:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_target_group_from_previous_campaigns?rev=1777301177&do=diff How do I create a target group from previous campaigns? At Addresses > Lists you can create a target group out of previously delivered campaigns when using the option create responder target group. This allows you to, e.g., select all recipients who did not open, click, or buy anything in order to contact them with a reminder mailing. text/html 2025-02-27T15:22:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_text_via_ai?rev=1740669763&do=diff How do I use AI to generate text? In the creative details under Delivery -> Drafts, you can use AI to support you. By clicking on the Text Assistant (AI) button, the following window opens. Enter the text of your email in the field provided. You can paraphrase, shorten, expand, or translate texts. The languages ​​currently available for translation are German, English, French, and Spanish. text/html 2025-10-17T09:28:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_do_regular_delivery_with_scheduler?rev=1760693313&do=diff How do I deliver newsletters regularly with the scheduler? By using the scheduler, you can plan and control the regular delivery of an e-mail template as an event. You find the feature at Delivery > Scheduler. Overview Events Creating a new event text/html 2025-08-28T08:57:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_insert_a_new_font?rev=1756371455&do=diff How can I insert a new font into a template? Our system allows you to upload custom fonts via the Media Browser. Upload via the Media Browser Fonts can be uploaded directly to the Media Browser via Content -> Media Browser. Supported File Formats text/html 2025-02-27T14:11:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_personalize_emails?rev=1740665491&do=diff How can elements of an email be personalized? Placeholders are available for commonly used personalization like salutations. They can be easily selected by means of a button. Personalizations that will only be used once can also be integrated via text/html 2025-11-04T08:37:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_save_templates?rev=1762245430&do=diff How do I save templates? Email templates should always be used when parts of your mailings are often identical. To create a new template, open a message at Delivery > Drafts > Click on the Creative. Then click the three-dots menu on the top right and choose the Save as new template action. text/html 2025-02-27T11:56:27+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_temporary_blacklists?rev=1740657387&do=diff How do I use a temporary blacklist? Temporary blacklists are used to exclude specific e-mail addresses and/or domains from deliveries. The block does not apply generally but only to the message associated with the blocking list. Create a temporary blacklist text/html 2025-02-27T11:08:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_the_profiler?rev=1740654515&do=diff How to use the profiler? With the help of the feature profiler, you can filter recipients who are interested in a specific topic (clicked an article with the according topic tag) or who gave a specific answer to a question asked. Link-Tagging By adding link tags, you can group and analyze all thematically related links in click statistics, only in standard or A-B campaigns. text/html 2025-03-11T14:55:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:omnichannel?rev=1741704931&do=diff How can I send via multiple communication channels? promio.net offers you the central creation and management of campaigns in various communication channels. It is possible to link to multiple channels to address customers. Central reporting of the channels and campaign results is also available.