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        <title>Service wiki</title>
        <description></description>
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       <dc:date>2026-05-05T17:54:45+00:00</dc:date>
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        <title>Service wiki</title>
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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_use_help?rev=1740658159&amp;do=diff">
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        <dc:date>2025-02-27T12:09:19+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I use the help functions?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_use_help?rev=1740658159&amp;do=diff</link>
        <description>How do I use the help functions?

Click on Help at the top left to find various functions that answer your questions about using promio.connect.

The help section is divided into 5 different tabs:



Wiki

There are many articles available in which you can find answers and instructions.</description>
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        <dc:date>2025-10-30T15:23:53+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I set up a campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_campaign?rev=1761837833&amp;do=diff</link>
        <description>How do I set up a campaign?

Create campaign

Click Delivery &gt; Drafts in the main menu. With the button on the bottom right you can create a new campaign.



After naming the campaign you select the client. Usually the client is your own company. Agencies often deliver mails for other companies and have the possibility to select between different clients. If you want to create a new client, click on the account symbol and then go to</description>
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        <dc:date>2025-07-16T07:44:09+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create an interface?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_interface?rev=1752651849&amp;do=diff</link>
        <description>How do I create an interface?

For a newsletter, new addresses are generally obtained automatically, e.g., via the company website. When using REST, you will find the interfaces under Addresses &gt; Interfaces.

Creation of an interface

Via Addresses &gt; Interfaces</description>
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        <dc:date>2025-02-27T12:01:21+00:00</dc:date>
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        <title>How can I use emoji/symbols in the subject line?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_use_symbols_in_subject?rev=1740657681&amp;do=diff</link>
        <description>How can I use emoji/symbols in the subject line?

All kinds of symbols (emoji, emoticons, symbols, and special characters) can be inserted into the subject line. 

You can find a selection of symbols here: 

Emojis 

Dingbat 

Miscellaneous Symbols

Step 1 

Insert the symbol as an entity. [Example: the entity that corresponds to  the dingbat</description>
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        <dc:date>2025-02-27T11:08:35+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to use the profiler?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_use_the_profiler?rev=1740654515&amp;do=diff</link>
        <description>How to use the profiler?

With the help of the feature profiler, you can filter recipients who are interested in a specific topic (clicked an article with the according topic tag) or who gave a specific answer to a question asked.

Link-Tagging

By adding link tags, you can group and analyze all thematically related links in click statistics, only in standard or A-B campaigns.</description>
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        <dc:date>2025-03-17T11:58:36+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is the maximum size of an attachment?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:large_attachments_allowed?rev=1742212716&amp;do=diff</link>
        <description>What is the maximum size of an attachment?

The maximum size of your mail attachment depends on the number of recipients of your mailings. As a guideline, the product of recipients and the size of your attachments should not exceed 16 GB.

Examples:</description>
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        <dc:date>2025-01-31T10:02:48+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>promio.connect Wiki</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:start?rev=1738317768&amp;do=diff</link>
        <description>promio.connect Wiki

Welcome to the promio.connect Wiki! 
Here you will find quick and easy answers to your questions about promio.connect. 

Whether you want to understand the basics or delve deeper into specific topics, this wiki will provide you with the information you need. 
The search function will help you find what you are looking for in no time at all.</description>
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        <dc:date>2025-06-10T13:15:24+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What to consider when using DMARC?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:dmarc?rev=1749561324&amp;do=diff</link>
        <description>What to consider when using DMARC?

Status Quo

DMARC requires usage of DKIM and SPF (which is mandatory for promio.connect domains).
Basics can be found here: &lt;https://en.wikipedia.org/wiki/DMARC&gt;

There is a common problem that prevents DMARC from widespread usage for a strict policy (policy=REJECT): Redirects can destroy the DMARC signature header. This happens with common groupware (Microsoft Exchange, Novell GroupWise,IBM Lotus Domino), with Sieve-rules and some free mail provider (some hot…</description>
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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_search_addresses?rev=1759820840&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-07T07:07:20+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I search for addresses?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_search_addresses?rev=1759820840&amp;do=diff</link>
        <description>How do I search for addresses?

Searching in the current client

With the menu item Addresses &gt; Research, you can search for a specific address or data set. 



The research allows you to use the search criteria Address data field, Tracking link, and X-UID-HEADER</description>
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        <dc:date>2026-04-24T14:46:23+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>The structure of the promio.connect platform</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:structure?rev=1777041983&amp;do=diff</link>
        <description>The structure of the promio.connect platform



Overview Dashboard

After logging in, you will see the promio.connect dashboard. This gives you an initial insight and overview of the most important key figures that are recorded in promio.connect.

Each key figure is clearly displayed in a tile. The percentage value and the absolute value of a key figure are displayed. The arrow indicates the development of the key figure. You can display the value of the previous period by mouseover.</description>
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        <dc:date>2025-05-05T09:51:18+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I use the system unsubscribe page?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:system_unsubscribe_page?rev=1746438678&amp;do=diff</link>
        <description>How do I use the system unsubscribe page?

You can use the system unsubscribe page by using the following link: &lt;https://system.promio-connect.com/us&gt;

By appending a parameter to the link, you can specify the language in which the page is shown:

	*  https://system.promio-connect.com/us/?lang=en</description>
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        <dc:date>2025-10-02T15:05:11+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a template?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_templates?rev=1759417511&amp;do=diff</link>
        <description>How do I create a template?

Templates save time and increase efficiency by standardizing recurring messages and reducing the effort required for manual writing. They also ensure consistency and professionalism in communication, as all emails have a uniform layout and structure.</description>
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