https://servicewiki.promio-connect.com/ 2026-05-05T18:15:22+00:00 https://servicewiki.promio-connect.com/ https://servicewiki.promio-connect.com/lib/exe/fetch.php/wiki:logo.png text/html 2025-09-01T16:00:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:reporting_dashboard?rev=1756742423&do=diff What information does the Reporting Dashboard give me? Under Reporting -> Overview you will find some statistics on the campaigns you have sent. KPIs Campaigns The number of campaigns sent of the past 7 days excluding today is displayed. Recipients text/html 2022-05-12T14:36:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_blacklist?rev=1652366210&do=diff Automatic export: Type 'Blacklist' The blacklist is exported. This can include the following types: * Hardbounces * Manual entries into the blacklist via promio.connect * Personal unsubscription by the recipient (if this is configured) A data record is only exported if the corresponding e-mail address is member of your database. text/html 2022-05-12T14:37:21+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_blacklist_complete?rev=1652366241&do=diff Automatic export: Type 'Blacklist Complete' The blacklist is exported. This can include the following types: * Hardbounces * Manual entries into the blacklist via promio.connect * Personal unsubscription by the recipient (if this is configured) text/html 2024-05-06T14:41:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_campaign_statistics?rev=1715006497&do=diff Automatic export: Type 'Campaign Statistics' The statistics of all campaigns will be exported up to 30 days after the start of delivery. The number of exported last delivery days can be configured (default: 7 days). The following campaign types are NOT included: text/html 2025-02-26T09:55:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_analyze_a_blacklist?rev=1740563757&do=diff Where do I find more information about the email blacklist? Within the blacklist, which can be found at Addresses > Lists > E-Mail blacklist, there is a fold-up statistics section. These figures are shown: * Summary: Number of all entries text/html 2026-04-27T14:46:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_target_group_from_previous_campaigns?rev=1777301177&do=diff How do I create a target group from previous campaigns? At Addresses > Lists you can create a target group out of previously delivered campaigns when using the option create responder target group. This allows you to, e.g., select all recipients who did not open, click, or buy anything in order to contact them with a reminder mailing. text/html 2022-05-12T15:47:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:kpi_tracking?rev=1652370438&do=diff Which KPIs can I measure for omnichannel per channel? Different KPIs are available depending on the channel. Here is a checklist of which KPIs can be measured in each case: E-mailSMSApp PushWeb PushPrintReceivers✔✔✔✔✔Opens✔✘✘✔✘Clicks text/html 2025-06-20T10:11:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:when_does_blacklist_matching_work?rev=1750414307&do=diff When does blacklist matching take place? Matching against the blacklist will take place during various processes and operations. It ensures that no recipient on the blacklist will receive mailings from your client. Automatic matching before delivery text/html 2024-10-16T09:12:21+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_bounces?rev=1729069941&do=diff Automatic export: Type 'Bounces' All bounces (hard- and softbounces) of an e-mail will be exported. Data of full export is available since april 2016. Filename: [SENDER-ID]_bounces_[full|incremental].csv (respectively with individual date suffix) text/html 2022-05-12T15:41:59+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_network_bounces?rev=1652370119&do=diff Automatic export: Type 'Network - Bounces' All bounces (hard- and softbounces) of e-mails in network master campaigns will be exported. This export is only available for network master clients. This export can only be processed incrementally. Filename