Service wiki

My first campaign setup in promio.connect

Anonymous (anonymous@undisclosed.example.com) — 2026-04-24T15:02:52+00:00

My first campaign setup in promio.connect Step 1: The login process You can access promio.connect via the URL at www.promio-connect.com/login To log in to your client, enter your five-digit client ID, your username and your password. Once you have entered your login details, click on

The structure of the promio.connect platform

Anonymous (anonymous@undisclosed.example.com) — 2026-04-24T14:46:23+00:00

The structure of the promio.connect platform Overview Dashboard After logging in, you will see the promio.connect dashboard. This gives you an initial insight and overview of the most important key figures that are recorded in promio.connect. Each key figure is clearly displayed in a tile. The percentage value and the absolute value of a key figure are displayed. The arrow indicates the development of the key figure. You can display the value of the previous period by mouseover.

How do I use the help functions?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T12:09:19+00:00

How do I use the help functions? Click on Help at the top left to find various functions that answer your questions about using promio.connect. The help section is divided into 5 different tabs: Wiki There are many articles available in which you can find answers and instructions.

How do I set up a campaign?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-30T15:23:53+00:00

How do I set up a campaign? Create campaign Click Delivery > Drafts in the main menu. With the button on the bottom right you can create a new campaign. After naming the campaign you select the client. Usually the client is your own company. Agencies often deliver mails for other companies and have the possibility to select between different clients. If you want to create a new client, click on the account symbol and then go to

How do I create a new network tracking campaign?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-02T15:19:44+00:00

How do I create a new network tracking campaign? The campaign type Network Tracking Campaign offers the possibility to perform a tracking campaign with multiple delivery partners. This campaign type offers the advantage that you need to create only one message and can assign several tracking partners to it. One message with its own tracking links is then automatically created for each tracking partner. You can then download these messages and make them available for the different delivery partn…

How do I search for addresses?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-07T07:07:20+00:00

How do I search for addresses? Searching in the current client With the menu item Addresses > Research, you can search for a specific address or data set. The research allows you to use the search criteria Address data field, Tracking link, and X-UID-HEADER

How do I analyze a sent campaign?

Anonymous (anonymous@undisclosed.example.com) — 2025-11-18T08:38:28+00:00

How do I analyze a sent campaign? Go to Reporting > Campaigns to find a listing of all sent campaigns. Those sent campaigns that are still waiting in queue are also listed here. How do I find the campaign I want to analyze? You can use the three black bars at the top right to fade in or hide columns if you are missing information in the list:

How do I create an interface?

Anonymous (anonymous@undisclosed.example.com) — 2025-07-16T07:44:09+00:00

How do I create an interface? For a newsletter, new addresses are generally obtained automatically, e.g., via the company website. When using REST, you will find the interfaces under Addresses > Interfaces. Creation of an interface Via Addresses > Interfaces

How can elements of an email be personalized?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T14:11:31+00:00

How can elements of an email be personalized? Placeholders are available for commonly used personalization like salutations. They can be easily selected by means of a button. Personalizations that will only be used once can also be integrated via

What information does the Reporting Dashboard give me?

Anonymous (anonymous@undisclosed.example.com) — 2025-09-01T16:00:23+00:00

What information does the Reporting Dashboard give me? Under Reporting -> Overview you will find some statistics on the campaigns you have sent. KPIs Campaigns The number of campaigns sent of the past 7 days excluding today is displayed. Recipients

How do I create a network campaign?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T17:02:17+00:00

How do I create a network campaign? In order to create a network master campaign, the network campaign manager has to be activated. It is not available by default. If you are interested in using network master campaigns, please contact our support team via ticket.

How do I create an account for a new user?

Anonymous (anonymous@undisclosed.example.com) — 2025-09-01T10:18:20+00:00

How do I create an account for a new user? To access this section of promio.connect, the role Manage clients is needed! This right is included in the Admin/Verwalter role. User accounts can be created and edited in section Management. Access this via the button

How do I edit target groups?

Anonymous (anonymous@undisclosed.example.com) — 2025-11-03T09:41:13+00:00

How do I edit target groups? This article describes what actions you can perform within the list of target groups and what editing options are available within the target group details. List of target groups At Addresses → Lists, you will find a listing of all available target groups. You can choose between 3 options:

How do I integrate coupon codes into my mailing?

Anonymous (anonymous@undisclosed.example.com) — 2026-04-29T08:17:04+00:00

How do I integrate coupon codes into my mailing? You can find a list of all coupon codes that have already been imported under Content > Coupon codes. The remaining amount is reduced after each delivery that uses codes from the corresponding list and assigns one to each recipient.

How can I send via multiple communication channels?

Anonymous (anonymous@undisclosed.example.com) — 2025-03-11T14:55:31+00:00

How can I send via multiple communication channels? promio.net offers you the central creation and management of campaigns in various communication channels. It is possible to link to multiple channels to address customers. Central reporting of the channels and campaign results is also available.

Inhaltsverzeichnis

Anonymous (anonymous@undisclosed.example.com) — 2026-04-22T14:18:01+00:00

Inhaltsverzeichnis Überblick über den Aufbau der Plattform „Der Aufbau der Plattform promio.connect“ Begriffserklärungen „Begriffserklärungen“ Erste Schritte zur Erstellung eines Mailings „Mein erster Versand in promio.connect“ Login „Wie logge ich mich in promio.connect ein?“ Verwaltung „Welche Profileinstellungen meines Benutzerkontos kann ich vornehmen?“ Mandanten & Auftraggeber „Wie richte ich ein Benutzerkonto für einen Mitarbeiter ein?“ „Wie steuere ich den Mandante…

What information do I get from the address dashboard?

Anonymous (anonymous@undisclosed.example.com) — 2025-04-25T12:57:43+00:00

What information do I get from the address dashboard? Under Addresses -> Dashboard you will find some statistics on your address data. Last 10 opt-ins This list shows the last 10 opt-ins. Included are subscriptions via via address interfaces / REST

How do I use the CSS editor?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T13:50:57+00:00

How do I use the CSS editor? Using the CSS editor you are enabled to define attributes via CSS specifications that can be adapted by the editor. This allows you to define areas that can be adopted by the user of the template. For this purpose, a central style sheet in the header is permitted. This style sheet will be transposed to an inline

How do I cancel a campaign after activation?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T13:52:23+00:00

How do I cancel a campaign after activation? Stop campaigns in queue Open the queue of outgoing campaigns (Delivery > Queue). There are three menu items: * Prepared campaigns with the campaigns waiting in line * In delivery that all campaigns which are currently sent out

How do I copy a campaign or message?

Anonymous (anonymous@undisclosed.example.com) — 2025-07-10T07:03:04+00:00

How do I copy a campaign or message? Copy campaign Copy sent campaign You can easily copy a campaign that has already been sent under Reporting > Campaigns. 3 dots appear to the right of the campaign when you mouse over it. If you click on this, the copy function appears.

How do I create an auto campaign?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-17T09:26:45+00:00

How do I create an auto campaign? An auto campaign is generally used for the regular and automated delivery of e-mails, e.g., birthday or welcome messages. It can also be used for automatic target group functions (move contact to/delete from target groups). With the workflow editor, it is easy to create automated campaigns. Even complex marketing automations can be implemented intuitively using a drag-and-drop interface, using functions like filters, schedulers, delivery, and so on. Messages ca…

How do I set up a user account for an employee in an SSO (Single Sign-On) client?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T15:43:37+00:00

How do I set up a user account for an employee in an SSO (Single Sign-On) client? Logging in via SSO (Single Sign-On) must be configured for the client. It is not available by default. If you are interested, please contact our support team via a ticket.

How do I create a template?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-02T15:05:11+00:00

How do I create a template? Templates save time and increase efficiency by standardizing recurring messages and reducing the effort required for manual writing. They also ensure consistency and professionalism in communication, as all emails have a uniform layout and structure.

How to edit and analyze auto target groups?

Anonymous (anonymous@undisclosed.example.com) — 2025-04-11T15:08:04+00:00

How to edit and analyze auto target groups? This article is about auto target groups. You can find an article about target groups at „How do I edit target groups?“ Actions in the menu bar at the top right If you click on a target group to access the target group details, the following options are available to you:

Where can I find the documentation for the REST API?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T14:28:14+00:00

Where can I find the documentation for the REST API? REST API allows promio.connect functions to be accessed by external devices, e.g., * Retrieving user information with various identification properties * Registering users for all available channels

How do I get informed about news?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T14:24:36+00:00

How do I get informed about news? When a new version of promio.connect is put online, a pop-up will appear when you log in for the first time, offering you articles with information about new features or changes. If you click on close, it will not appear again until the next update.

Can a campaign be sent another time?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T13:41:28+00:00

Can a campaign be sent another time? Copy full campaign Go to Reporting > Campaigns to find a list of all sent-out campaigns. When you move your cursor over a campaign, a three-dot menu will appear on the right. If you click copy to copy the entire campaign, a window will open where you can choose a new name. If you click

What information do I get from the job queue?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T11:01:29+00:00

What information do I get from the job queue? Under Settings -> Job queue, you can find more detailed information about your actions. Columns You can use the icon to show or hide columns. Search You can use the symbol to search for jobs specifically, e.g., by time, type, or a specific client. You can also combine them, e.g., all imports in a specific period.

promio.connect Wiki

Anonymous (anonymous@undisclosed.example.com) — 2025-01-31T10:02:48+00:00

promio.connect Wiki Welcome to the promio.connect Wiki! Here you will find quick and easy answers to your questions about promio.connect. Whether you want to understand the basics or delve deeper into specific topics, this wiki will provide you with the information you need. The search function will help you find what you are looking for in no time at all.

Where can I find technical status information about promio.connect?

Anonymous (anonymous@undisclosed.example.com) — 2022-04-12T11:50:29+00:00

Where can I find technical status information about promio.connect? You can find the current technical status of promio.connect at any time. A special status page has been set up for this purpose. You can see the status under the following link: Status promio.connect

Anonymous (anonymous@undisclosed.example.com) — 2026-04-23T11:39:16+00:00

Table of contents The structure of the promio.connect platform “The structure of the promio.connect platform” Definitions “Definitions” My first campaign setup in promio.connect “My first campaign setup in promio.connect” Login “How can I log in to promio.connect?” Management “Where can I change the profile settings of my user account?” Companies & Clients “How do I create an account for a new user?” “How do I control a user's client access?” “How do I set up a user acc…

Where do I find access data for SFTP?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T08:27:45+00:00

Where do I find access data for SFTP? The GDPR requires the transfer of personal data via secure connections. Therefore, only SFTP connections and transmission via the frontend (HTTPS) are supported. For your client, promio.net provides an SFTP server on which personal data can be stored or retrieved from. The day after providing the first SSH key, all automatic processes of the client are available via SFTP.

Dataexchange: What batch processes are offered by promio.connect?

Anonymous (anonymous@undisclosed.example.com) — 2025-06-18T14:44:46+00:00

Dataexchange: What batch processes are offered by promio.connect? This article describes all import and export batch processes of promio.connect. These are no real-time processes, but typically daily, weekly or monthly processes. For all real-time applications, e.g. address registration, newsletter management, data changes, the promio.connect

How do I send an attachment?

Anonymous (anonymous@undisclosed.example.com) — 2025-06-27T07:25:25+00:00

How do I send an attachment? You can add your pictures, pdf documents or other media data as an attachment. You should only do this in exceptional cases. We recommed to make pdfs and other attachments available online as a downlaod file. Then link the file in your message.

What information does the delivery dashboard provide me?

Anonymous (anonymous@undisclosed.example.com) — 2025-04-09T09:46:02+00:00

What information does the delivery dashboard provide me? Under Delivery -> Overview you will find some statistics on your current deliveries. Events A calendar with events, i.e., delivered campaigns, is displayed. You can search for a specific event in the

How many emails have I sent?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-25T11:05:21+00:00

How many emails have I sent? Go to Reporting > Delivery Volume to see how many emails are sent in total. Here, you will find the overview of the monthly delivery volumes– either only for the current client or summarized, including all sub-clients.

How do I use the e-commerce section?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-02T15:24:38+00:00

How do I use the e-commerce section? The client needs a license for the feature e-commerce. If you are interested, please contact our support team via ticket. The e-commerce section has its own dashboard. Here all orders, revenue, and the average order and cart value are graphically displayed. You may choose between different shops, and you can define a date range.

Why is my email classified as spam?

Anonymous (anonymous@undisclosed.example.com) — 2025-07-16T09:49:37+00:00

Why is my email classified as spam? One or more of the following factors could be increasing the email’s spam score and causing it to be filtered into the spam folder: * Suspicious content. Avoid spam-typical words like Rolex, Viagra, and casino in both the subject line and the email’s content. Even words that don’t seem immediately suspicious - such as “free” - may be marked as suspicious if they appear multiple times. An

How do I use the global search?

Anonymous (anonymous@undisclosed.example.com) — 2026-05-05T12:46:20+00:00

How do I use the global search? The global search function is only displayed if you have at least one of the required permissions: Manage campaigns, Access address search, Edit target groups, or Access reportings. If you don't see the magnifying glass icon, please contact an administrator to obtain the necessary permissions.

How do I add an RSS feed?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-02T15:31:17+00:00

How do I add an RSS feed? The client needs a license for this feature. If you are interested, please contact our support team via ticket. In the menu item Content -> RSS Feeds, you can add RSS feeds by entering your RSS feed URL and importing your articles into the system. You can generally use these, in templates that are used in the scheduler or when sending via the

How can I segment the result of my campaign according to recipient characteristics?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-26T09:48:02+00:00

How can I segment the result of my campaign according to recipient characteristics? In the reporting of a sent campaign, you can create a segment for a creative. The segment is defined on the basis of a selected filter and shows the KPIs for the segment's corresponding part of the target group.

Where do I find more information about the email blacklist?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-26T09:55:57+00:00

Where do I find more information about the email blacklist? Within the blacklist, which can be found at Addresses > Lists > E-Mail blacklist, there is a fold-up statistics section. These figures are shown: * Summary: Number of all entries

How can I analyze more than one campaign?

Anonymous (anonymous@undisclosed.example.com) — 2025-09-18T07:06:18+00:00

How can I analyze more than one campaign? In promio.connect, you have an opportunity to analyze several campaigns at once or to compare them. Views Views are grouped campaigns that are displayed in statistics. Up to 500 different campaigns can be summarized in one statistic. You can create a view under

How do I change messages within auto campaigns?

Anonymous (anonymous@undisclosed.example.com) — 2025-07-04T10:40:57+00:00

How do I change messages within auto campaigns? Choose your auto campaign in Reporting and go to the Details tab: Below you will find lists of all messages, active messages, inactive messages and drafts. Create a new message with the button on the right. You can exchange the currently active message with the newly created one.

How do I create a domain?

Anonymous (anonymous@undisclosed.example.com) — 2025-08-04T10:31:10+00:00

How do I create a domain? To use a domain in promio.connect as a sender domain, you need to register it with your provider. Add the domain under Settings > Domains as the sender domain to generate and display the records to be entered at your provider for this domain.

How do I create a role?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T16:19:39+00:00

How do I create a role? To access this section of promio.connect, the role Manage roles and rights is needed! This right is included in the Admin/Verwalter role. Where do I find roles? Roles can be managed in the section Management. Access this via the button

How do I create a newsletter?

Anonymous (anonymous@undisclosed.example.com) — 2025-03-11T14:55:07+00:00

How do I create a newsletter? It can be useful to create a newsletter for the following use cases: You send out several newsletters that you want to manage separately Reasons for this could be * a separate subscription and unsubscription procedure

How do I deliver newsletters regularly with the scheduler?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-17T09:28:33+00:00

How do I deliver newsletters regularly with the scheduler? By using the scheduler, you can plan and control the regular delivery of an e-mail template as an event. You find the feature at Delivery > Scheduler. Overview Events Creating a new event

How do I exclude blacklist addresses from delivery?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-27T17:11:39+00:00

How do I exclude blacklist addresses from delivery? Permanent exclusion You can exclude blacklist addresses from all future deliveries of your client. At Addresses > Lists > E-Mail blacklist, you can add single e-mail addresses to the client’s blacklist or import a longer list.

How do I export a target group?

Anonymous (anonymous@undisclosed.example.com) — 2025-10-16T07:55:27+00:00

How do I export a target group? At Addresses > Lists target groups can be exported for external purposes. The export will be provided in CSV format. The formatting and range of the export can be selected. Click on the target group you want to export:

How do I generate web-push opt-ins?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T14:27:14+00:00

How do I generate web-push opt-ins? Web-push notifications are messages that are delivered to the web browser. The user can be on any website. If the web browser is closed at the time of delivery, the notification will be displayed the next time it is opened. Below you will find instructions on how to generate opt-ins for web push notifications.

How do I save templates?

Anonymous (anonymous@undisclosed.example.com) — 2025-11-04T08:37:10+00:00

How do I save templates? Email templates should always be used when parts of your mailings are often identical. To create a new template, open a message at Delivery > Drafts > Click on the Creative. Then click the three-dots menu on the top right and choose the Save as new template action.

How to set up a tracking campaign?

Anonymous (anonymous@undisclosed.example.com) — 2025-06-27T08:44:36+00:00

How to set up a tracking campaign? A tracking campaign is what you can set up if your campaign is created in promio.connect but sent from a second system. Usually this campaign type is used for the dispatch of promotional emails through a partner. By generating the creative promio.connect, the promio tracking is integrated This means although the campaign is delivered by an external system, the campaign statistics are available in promio.connect.

How to ensure that recipients do not receive any emails anymore?

Anonymous (anonymous@undisclosed.example.com) — 2025-06-16T10:43:24+00:00

How to ensure that recipients do not receive any emails anymore? If recipients no longer wish to receive any email at all, they have to be placed on the blacklist. Go to Addresses > Lists > E-mail blacklist if you want to unsubscribe a recipient. Here, you can place email addresses on the blacklist of the current client (optionally including all sub-clients) so that no more mailings are sent to these addresses in the future.

How do I upload pictures?

Anonymous (anonymous@undisclosed.example.com) — 2025-07-16T07:49:34+00:00

How do I upload pictures? There are two basic options to place pictures in your emails: * If you use the E-Mail Builder and add a layout with places for pictures, you can click on the image symbol (grey rectangle) and directly upload and edit a picture.

How can I use emoji/symbols in the subject line?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T12:01:21+00:00

How can I use emoji/symbols in the subject line? All kinds of symbols (emoji, emoticons, symbols, and special characters) can be inserted into the subject line. You can find a selection of symbols here: Emojis Dingbat Miscellaneous Symbols Step 1 Insert the symbol as an entity. [Example: the entity that corresponds to the dingbat

How do I send test emails, and how do I create a test delivery list?

Anonymous (anonymous@undisclosed.example.com) — 2025-07-17T10:13:14+00:00

How do I send test emails, and how do I create a test delivery list? Before actually dispatching your email, we advise you to start a test delivery. Only then can you really find out how your email appears in the inbox. The recipients for your test distribution list can be viewed and edited at

What is the maximum size of an attachment?

Anonymous (anonymous@undisclosed.example.com) — 2025-03-17T11:58:36+00:00

What is the maximum size of an attachment? The maximum size of your mail attachment depends on the number of recipients of your mailings. As a guideline, the product of recipients and the size of your attachments should not exceed 16 GB. Examples:

How can I increase the deliverability of my email campaigns?

Anonymous (anonymous@undisclosed.example.com) — 2025-07-16T09:43:29+00:00

How can I increase the deliverability of my email campaigns? Promio.net uses or offers the following tools and techniques to improve deliverability: SPF, DKIM, DMARC, abuse@, and postmaster@ email addresses, DOI, the option to unsubscribe, spam filter testing, inbox preview, feedback loops, etc.

How do I use the system unsubscribe page?

Anonymous (anonymous@undisclosed.example.com) — 2025-05-05T09:51:18+00:00

How do I use the system unsubscribe page? You can use the system unsubscribe page by using the following link: By appending a parameter to the link, you can specify the language in which the page is shown: * https://system.promio-connect.com/us/?lang=en

Can I change the URL replacement permanently?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T09:00:10+00:00

Can I change the URL replacement permanently? If no other default settings have been defined, all links within a mailing are automatically replaced by tracking links. For some pages (e.g., unsubscribe), additional parameters are added for identification.

Why do I need block lists?

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T08:22:17+00:00

Why do I need block lists? A block list defines an auto target group assigned to a distinct client, i.e., each client has only one block list and vice versa. When sending a mailing that is assigned to this client, the user IDs that are on an existing block list are filtered out of the delivery.

Automatic export: Type 'AdManager - Statistics'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T13:52:28+00:00

Automatic export: Type 'AdManager - Statistics' Every advertising data will be exported from the AdManager. The export can only be fully processed (not incrementally). Filename: [SENDER_ID]_admanager_full.csv (respectively with individual date suffix)

Automatic export: Type 'AdManager - Inventory'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T13:53:11+00:00

Automatic export: Type 'AdManager - Inventory' Every AdManager data and their usage in sent messages will be exported. Filename: [SENDER_ID]_admanagerInventory_full.csv (ggf. mit individuellem Datums-Suffix) Example: "adCampaignId";"adCampaignName";"adCreativeId";"adCreativeName";"letterId";"link" "123";"Name";"11059";"Creative_1";"12345";"1" "123";"Name";"11059";"Creative_1";"12345";"2" "123";"Name";"11059";"Creative_1";"12346";"1"

Automatic export: Type 'Blacklist'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T14:36:50+00:00

Automatic export: Type 'Blacklist' The blacklist is exported. This can include the following types: * Hardbounces * Manual entries into the blacklist via promio.connect * Personal unsubscription by the recipient (if this is configured) A data record is only exported if the corresponding e-mail address is member of your database.

Automatic export: Type 'Blacklist Complete'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T14:37:21+00:00

Automatic export: Type 'Blacklist Complete' The blacklist is exported. This can include the following types: * Hardbounces * Manual entries into the blacklist via promio.connect * Personal unsubscription by the recipient (if this is configured)

Automatic export: Type 'Blocklist Audition'

Anonymous (anonymous@undisclosed.example.com) — 2024-11-18T16:54:58+00:00

Automatic export: Type 'Blocklist Audition' Every change (additions and losses) of blocklists are exported. Filename: [SENDER-ID]_blocklist_audit_[full|incremental].csv (respectively with individual date suffix) Example: "blocklistId";"ts";"userId";"custID";"mail";"status";"sourceType";"sourceId";"remark" "80347";"2011-01-26 00:10:04";"522503";"CUSTOMERCODE";"mail@mail.com";"1";"1";"13011";""

Automatic export: Type 'Blocklist Definitions'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T14:45:26+00:00

Automatic export: Type 'Blocklist Definitions' All of the current blocklist definitions are exported. A blocklist is defined by an auto target group that is assigned to a contractor. If there is a sendout of such a campaign with a contractor, the customer IDs in existing blocklists are filtered before sendout. In contrast to blacklists, blocklists are solely based on customer ID and do not allow an inventory stock on a domain- or e-mail level.

Automatic export: Type 'Bounces'

Anonymous (anonymous@undisclosed.example.com) — 2024-10-16T09:12:21+00:00

Automatic export: Type 'Bounces' All bounces (hard- and softbounces) of an e-mail will be exported. Data of full export is available since april 2016. Filename: [SENDER-ID]_bounces_[full|incremental].csv (respectively with individual date suffix)

Automatic export: Type 'Campaigns'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T15:03:25+00:00

Automatic export: Type 'Campaigns' Campaign data is exported that were delivered. As auto campaigns exist that use one e-mail ID several times for a longer period of time or several times a day (e.g. birthday mailings), the only unique ID is sendQueue-ID.

Automatic export: Type 'Campaign Statistics'

Anonymous (anonymous@undisclosed.example.com) — 2024-05-06T14:41:37+00:00

Automatic export: Type 'Campaign Statistics' The statistics of all campaigns will be exported up to 30 days after the start of delivery. The number of exported last delivery days can be configured (default: 7 days). The following campaign types are NOT included:

Automatic export: Type 'Channel Optins'

Anonymous (anonymous@undisclosed.example.com) — 2023-06-19T09:08:29+00:00

Automatic export: Type 'Channel Optins' Every change in optins (additions and removals) of all channels are exported. Filename: [SENDER-ID]_channelOptins_[full|incremental].csv (respectively with individual date suffix) Example: "id";"status";"channelId";"ts";"interfaceId";"userId";"custId";"ip";"data" "542";"1";"1";"2023-02-08 17:35:42";"244";"30";"CUSTOMERCODE";"192.168.0.1";"{"mail":"mail@mail.com","__log":"website"}" "509";"-1";"3";"2023-01-05 16:47:26";"0";"29";"CUSTOMERCODE";"192.168…

Automatic export: Type 'Clicks'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-11T13:11:25+00:00

Automatic export: Type 'Clicks' Every clicker of an e-mail will be exported. This export is limited to 60 days after the last time of sendout. It can only be processed incrementally. Filename: [SENDER-ID]_clicks_incremental.csv (respectively with individual date suffix)

Automatic export: Type 'Conversions'

Anonymous (anonymous@undisclosed.example.com) — 2025-06-18T14:48:21+00:00

Automatic export: Type 'Conversions' Every tracked conversion will be exported. Conversion can be measured via promio.connect tracking pixel on external landingpages or customer pages. Parameters 1-4 are strings occupied during conversion, e.g. with sales volume, article group, page-

Automatic export: Type 'Links'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T15:09:36+00:00

Automatic export: Type 'Links' Every link of the sent e-mail including its tags are exported. Even if one e-mail is sent out several times (e.g. auto-campaigns), this will only be exported once in the link-export per export period. Filename: [SENDER-ID]_links_[full|incremental].csv (respectively with individual date suffix)

Automatic export: Type 'Mailuser'

Anonymous (anonymous@undisclosed.example.com) — 2024-10-16T09:21:33+00:00

Automatic export: Type 'Mailuser' The complete database is exported. This is variable, depending on the settings of the client. Filename: [SENDER-ID]_mailuser_[full|incremental].csv (respectively with individual date suffix) Example: "b2b_user_id";"id";"mail";"nick";"vorname";"name";"gender";"mailerror";"unsubscribe";"source";"strasse";"plz";"ort";"custID";"reg_datetime";"reg_ip";"tsLastUpdate";"test_flag";"test_letter_id" "11xxx";"12345";"mail@mail.com";"nickname";"Tom";"Smith";"1";"0";"0…

Automatic export: Type 'Network - Bounces'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T15:41:59+00:00

Automatic export: Type 'Network - Bounces' All bounces (hard- and softbounces) of e-mails in network master campaigns will be exported. This export is only available for network master clients. This export can only be processed incrementally. Filename

Automatic export: Type 'Network - Recipients'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T15:43:12+00:00

Automatic export: Type 'Network - Recipients' Every user ID who has been contacted by network campaigns, is exported. This export is only available for network master clients. This export can only be processed incrementally. Filename: [SENDER-ID]_networkRecipients_incremental.csv (respectively with individual date suffix)

Automatic export: Type 'Newsletter Audition'

Anonymous (anonymous@undisclosed.example.com) — 2025-06-20T09:42:08+00:00

Automatic export: Type 'Newsletter Audition' Every change in newsletter subscriptions (additions and losses) of all newsletters are exported. Filename: [SENDER-ID]_newsletter_audit_[full|incremental].csv (respectively with individual date suffix)

Automatic export: Type 'Newsletter Audition specific'

Anonymous (anonymous@undisclosed.example.com) — 2025-06-20T09:43:47+00:00

Automatic export: Type 'Newsletter Audition specific' Every change in newsletter subscriptions (additions and losses) of a defined newsletter are exported. Filename: [SENDER-ID]_newsletter_audit_specific_[newsletterID]_[full|incremental].csv (respectively with individual date suffix)

Automatic export: Type 'Newsletter Definitions'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T15:51:07+00:00

Automatic export: Type 'Newsletter Definitions' The current newsletter definitions are exported. Filename: [SENDER-ID]_newsletter_definitions_[full|incremental].csv (respectively with individual date suffix) Example: "newsletterId";"senderId";"clientId";"name";"adrGenActive";"ts" "80347";"11xxx";"11xxx";"Weekly Newsletter";"1";"2010-06-01 17:04:42"

Automatic export: Type 'Newsletter - monthly report'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T15:51:21+00:00

Automatic export: Type 'Newsletter - monthly report' A report of response data (opens, clicks) of all newsletters that were delivered is exported. The following options of this export are obligatory: period = monthly, format = csv. Filename: [SENDER-ID]_newsletter_monthly_report_[full|incremental].csv (respectively with individual date suffix)

Automatic export: Type 'Opens'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T15:55:05+00:00

Automatic export: Type 'Opens' Every opener of an e-mail will be exported. This export is limited to 60 days after the last time of sendout. It can only be processed incrementally. Filename: [SENDER-ID]_opens_incremental.csv (respectively with individual date suffix)

Automatic export: Type 'Optin History'

Anonymous (anonymous@undisclosed.example.com) — 2025-06-18T16:07:41+00:00

Automatic export: Type 'Optin History' Subscriptions via all address generations are exported. The export can only be fully processed (not incrementally). Filename: [SENDER-ID]_optinHistory_full.csv (respectively with individual date suffix) Example

Automatic export: Type 'Recipients'

Anonymous (anonymous@undisclosed.example.com) — 2022-05-12T15:56:26+00:00

Automatic export: Type 'Recipients' Every user ID who has been contacted, is exported. This export can only be processed incrementally. Filename: [SENDER-ID]_recipients_incremental.csv (respectively with individual date suffix) Example: "sendQueueId";"emailId";"campaignId";"newsletterId";"campaignCode";"userId";"custID";"mail" "799786";"105190";"65445";"87958";"customerCode";"521516";"customer12345";"mail@mail.com"

Automatic export: Type 'Target Group'

Anonymous (anonymous@undisclosed.example.com) — 2023-06-19T09:02:14+00:00

Automatic export: Type 'Target Group' Current content of a target group is exported. The export can only be fully processed (not incrementally). Filename: [SENDER-ID]_targetgroup_[targetgroupID]_full.csv (respectively with individual date suffix)

Automatic export: Type 'Auto Target Group Unsubscriptions'

Anonymous (anonymous@undisclosed.example.com) — 2024-11-18T16:54:18+00:00

Automatic export: Type 'Auto Target Group Unsubscriptions' Unsubscriptions from a defined auto target group are exported. Available for all types of auto target groups, e.g. for a newsletter target group. Filename: [SENDER-ID]_targetgroup_audit_removals_[targetgroupID]_[full|incremental].csv (respectively with individual date suffix)

Automatic export: Type 'Auto Target Group Subscriptions'

Anonymous (anonymous@undisclosed.example.com) — 2025-03-18T16:45:27+00:00

Automatic export: Type 'Auto Target Group Subscriptions' Subscriptions from a defined auto target group are exported. Available for all types of auto target groups, e.g. for a newsletter target group. Filename: [SENDER-ID]_targetgroup_audit_subscriptions_[targetgroupID]_[full|incremental].csv (respectively with individual date suffix)

Import: Which specifications has the batch process?

Anonymous (anonymous@undisclosed.example.com) — 2025-09-15T13:51:12+00:00

Import: Which specifications has the batch process? Manual Import Please upload csv-files with addresses or target group definitions (with customer IDs or eMail addresses) to /upload/manual. Click on Adresses > Lists, choose action Import addresses