https://servicewiki.promio-connect.com/ 2026-05-05T18:11:46+00:00 https://servicewiki.promio-connect.com/ https://servicewiki.promio-connect.com/lib/exe/fetch.php/wiki:logo.png text/html 2025-10-30T15:23:53+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_campaign?rev=1761837833&do=diff How do I set up a campaign? Create campaign Click Delivery > Drafts in the main menu. With the button on the bottom right you can create a new campaign. After naming the campaign you select the client. Usually the client is your own company. Agencies often deliver mails for other companies and have the possibility to select between different clients. If you want to create a new client, click on the account symbol and then go to text/html 2026-04-24T15:02:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:first_steps?rev=1777042972&do=diff My first campaign setup in promio.connect Step 1: The login process You can access promio.connect via the URL at www.promio-connect.com/login To log in to your client, enter your five-digit client ID, your username and your password. Once you have entered your login details, click on text/html 2025-10-17T09:28:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_do_regular_delivery_with_scheduler?rev=1760693313&do=diff How do I deliver newsletters regularly with the scheduler? By using the scheduler, you can plan and control the regular delivery of an e-mail template as an event. You find the feature at Delivery > Scheduler. Overview Events Creating a new event text/html 2025-02-27T17:02:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networkcampaign?rev=1740675737&do=diff How do I create a network campaign? In order to create a network master campaign, the network campaign manager has to be activated. It is not available by default. If you are interested in using network master campaigns, please contact our support team via ticket. text/html 2025-09-15T13:51:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:import_which_properties_has_batchprocess?rev=1757944272&do=diff Import: Which specifications has the batch process? Manual Import Please upload csv-files with addresses or target group definitions (with customer IDs or eMail addresses) to /upload/manual. Click on Adresses > Lists, choose action Import addresses text/html 2025-07-17T10:13:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_test_delivery_list?rev=1752747194&do=diff How do I send test emails, and how do I create a test delivery list? Before actually dispatching your email, we advise you to start a test delivery. Only then can you really find out how your email appears in the inbox. The recipients for your test distribution list can be viewed and edited at text/html 2025-10-02T15:19:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networktrackingcampaign?rev=1759418384&do=diff How do I create a new network tracking campaign? The campaign type Network Tracking Campaign offers the possibility to perform a tracking campaign with multiple delivery partners. This campaign type offers the advantage that you need to create only one message and can assign several tracking partners to it. One message with its own tracking links is then automatically created for each tracking partner. You can then download these messages and make them available for the different delivery partn… text/html 2026-04-24T14:46:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:structure?rev=1777041983&do=diff The structure of the promio.connect platform Overview Dashboard After logging in, you will see the promio.connect dashboard. This gives you an initial insight and overview of the most important key figures that are recorded in promio.connect. Each key figure is clearly displayed in a tile. The percentage value and the absolute value of a key figure are displayed. The arrow indicates the development of the key figure. You can display the value of the previous period by mouseover. text/html 2025-02-27T13:52:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_cancel_a_campaign?rev=1740664343&do=diff How do I cancel a campaign after activation? Stop campaigns in queue Open the queue of outgoing campaigns (Delivery > Queue). There are three menu items: * Prepared campaigns with the campaigns waiting in line * In delivery that all campaigns which are currently sent out text/html 2025-02-25T11:05:21+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:delivery_volume?rev=1740481521&do=diff How many emails have I sent? Go to Reporting > Delivery Volume to see how many emails are sent in total. Here, you will find the overview of the monthly delivery volumes– either only for the current client or summarized, including all sub-clients. text/html 2026-04-23T11:39:16+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:table_of_contents?rev=1776944356&do=diff Table of contents The structure of the promio.connect platform “The structure of the promio.connect platform” Definitions “Definitions” My first campaign setup in promio.connect “My first campaign setup in promio.connect” Login “How can I log in to promio.connect?” Management “Where can I change the profile settings of my user account?” Companies & Clients “How do I create an account for a new user?” “How do I control a user's client access?” “How do I set up a user acc… text/html 2025-06-16T08:52:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_check_an_email?rev=1750063965&do=diff How do I inspect an email? Prior to the delivery, you should review the layout, links, probability to be classified as spam, and more factors of a message. The following features are helpful: Quality control The quality control feature can be found in the action box’s messages detail view: text/html 2025-04-09T09:46:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:delivery_dashboard?rev=1744191962&do=diff What information does the delivery dashboard provide me? Under Delivery -> Overview you will find some statistics on your current deliveries. Events A calendar with events, i.e., delivered campaigns, is displayed. You can search for a specific event in the text/html 2025-10-17T09:26:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_auto_campaign?rev=1760693205&do=diff How do I create an auto campaign? An auto campaign is generally used for the regular and automated delivery of e-mails, e.g., birthday or welcome messages. It can also be used for automatic target group functions (move contact to/delete from target groups). With the workflow editor, it is easy to create automated campaigns. Even complex marketing automations can be implemented intuitively using a drag-and-drop interface, using functions like filters, schedulers, delivery, and so on. Messages ca… text/html 2025-07-16T09:43:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:optimize_deliverability?rev=1752659009&do=diff How can I increase the deliverability of my email campaigns? Promio.net uses or offers the following tools and techniques to improve deliverability: SPF, DKIM, DMARC, abuse@, and postmaster@ email addresses, DOI, the option to unsubscribe, spam filter testing, inbox preview, feedback loops, etc. text/html 2025-02-25T11:28:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:e_mail_builder?rev=1740482922&do=diff How do I create an email with the email builder? The email builder is a template that offers you unlimited possibilities for designing a newsletter. With no programming skills at all, you can design your newsletter flexibly while at the same time having access to various design templates. Even the templates can be completely changed, which is why it is easier to start with a template. text/html 2025-06-26T09:50:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_does_a_split_test_work?rev=1750931455&do=diff How does split testing work? What is an A-B test/split test? It is often difficult to predict how readers will react to a campaign. This is why the most important principle in email marketing is test, test, test. The automatic A/B split tests in promio.connect make it easy to test a campaign. Set up two or more emails (with differences in,e.g., subject line, sender, or content). Each of these emails is sent to a subset of the target group. The winning email (with the highest open, click, or c… text/html 2025-02-27T13:34:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_send_additional_delivery?rev=1740663274&do=diff How do I dispatch an additional delivery? Go to Reporting and select the campaign for which you want to arrange a subsequent sending of a mailing. Action Additional delivery is only available if the campaign has already been sent or has at least started. text/html 2025-10-17T09:25:30+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_assign_email_to_target_group?rev=1760693130&do=diff How is a target group assigned to an email? Assigning a target group to an email in a campaign determines to which recipients the email in question will be sent. You can assign the target group in the campaign details. To do so, click on a creative in the list. In the box actions, you can enter the relevant settings by clicking on text/html 2025-02-27T13:32:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_set_maximum_delivery_speed?rev=1740663153&do=diff How to regulate the speed of delivery When you go to Settings -> From addresses a maximum delivery speed can be set for each sender. By clicking on the From address, you can edit it and, for example, set a limit of 30,000 emails an hour. By doing so, you can control the traffic for the target page of a mailing. text/html 2025-12-18T07:54:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_transactional_campaign?rev=1766044477&do=diff How do I create a transactional campaign? A transaction campaign is an automated notification that is sent specifically to individual users from the existing master data. It is usually triggered by a specific user action. Examples of use cases include an order confirmation after a product order or a password change e-mail after a request for a new password. text/html 2025-08-04T10:31:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_domain?rev=1754303470&do=diff How do I create a domain? To use a domain in promio.connect as a sender domain, you need to register it with your provider. Add the domain under Settings > Domains as the sender domain to generate and display the records to be entered at your provider for this domain. text/html 2025-10-08T07:37:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_image_via_ai?rev=1759909023&do=diff How do I use AI to create an image in my mailing? Select the creative into which you want to insert an image under Delivery → Drafts Now open the image editor. Click Replace (AI). A window will now open where you can enter a detailed description of the image you want to create. text/html 2026-04-29T08:17:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_include_coupons?rev=1777450624&do=diff How do I integrate coupon codes into my mailing? You can find a list of all coupon codes that have already been imported under Content > Coupon codes. The remaining amount is reduced after each delivery that uses codes from the corresponding list and assigns one to each recipient. text/html 2024-05-06T14:41:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_campaign_statistics?rev=1715006497&do=diff Automatic export: Type 'Campaign Statistics' The statistics of all campaigns will be exported up to 30 days after the start of delivery. The number of exported last delivery days can be configured (default: 7 days). The following campaign types are NOT included: text/html 2022-05-12T14:48:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:delivery_period?rev=1652366894&do=diff How long did it take to send my newsletter? Go to Reporting and then to the campaign. Put the red checkmark on the message you want to have a closer look at. Scroll down to the Logfile window and open it by clicking on the little arrow. The beginning of the delivery is listed under the entry “Delivery Job started” and the completion is shown under “Delivery Job finished”. This helps to calculate the duration of the sending. text/html 2025-10-07T07:24:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_subjectline_via_ai?rev=1759821853&do=diff How do I use AI to create a subject line? In the creative details under Delivery -> Drafts, you can enter a subject line for your mailing. Clicking on the button opens the following window. Enter the original subject of your email in the field provided. The AI ​​will suggest up to 4 rephrased subject lines from which you can select your favorite. text/html 2025-02-27T15:22:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_text_via_ai?rev=1740669763&do=diff How do I use AI to generate text? In the creative details under Delivery -> Drafts, you can use AI to support you. By clicking on the Text Assistant (AI) button, the following window opens. Enter the text of your email in the field provided. You can paraphrase, shorten, expand, or translate texts. The languages ​​currently available for translation are German, English, French, and Spanish. text/html 2025-10-27T17:11:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_exclude_blacklist_addresses_from_delivery?rev=1761585099&do=diff How do I exclude blacklist addresses from delivery? Permanent exclusion You can exclude blacklist addresses from all future deliveries of your client. At Addresses > Lists > E-Mail blacklist, you can add single e-mail addresses to the client’s blacklist or import a longer list. text/html 2025-02-27T13:41:28+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_send_a_campaign_again?rev=1740663688&do=diff Can a campaign be sent another time? Copy full campaign Go to Reporting > Campaigns to find a list of all sent-out campaigns. When you move your cursor over a campaign, a three-dot menu will appear on the right. If you click copy to copy the entire campaign, a window will open where you can choose a new name. If you click text/html 2025-02-21T10:03:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_track_with_google_analytics?rev=1740132223&do=diff How to track with Google Analytics? Of course, you can also measure website traffic generated via emails using Google Analytics. To do this, parameters must be attached to the links. To activate Google Analytics, please contact our support team via ticket. text/html 2025-06-18T15:34:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:glossar?rev=1750260879&do=diff Definitions Auto Campaign Auto campaigns let you manage mailings that should be sent automatically at defined events. There is a broad range of possible applications: * Event-related emails (birthday, name day) * Send out after specified events (after subscribing, after ordering) text/html 2025-07-10T07:03:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_copy_a_campaign?rev=1752130984&do=diff How do I copy a campaign or message? Copy campaign Copy sent campaign You can easily copy a campaign that has already been sent under Reporting > Campaigns. 3 dots appear to the right of the campaign when you mouse over it. If you click on this, the copy function appears. text/html 2025-06-27T08:44:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_set_up_a_measuring_campaign?rev=1751013876&do=diff How to set up a tracking campaign? A tracking campaign is what you can set up if your campaign is created in promio.connect but sent from a second system. Usually this campaign type is used for the dispatch of promotional emails through a partner. By generating the creative promio.connect, the promio tracking is integrated This means although the campaign is delivered by an external system, the campaign statistics are available in promio.connect. text/html 2025-07-16T07:49:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_upload_pictures?rev=1752652174&do=diff How do I upload pictures? There are two basic options to place pictures in your emails: * If you use the E-Mail Builder and add a layout with places for pictures, you can click on the image symbol (grey rectangle) and directly upload and edit a picture. text/html 2025-02-27T12:11:21+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_calendar?rev=1740658281&do=diff How do I use the calendar? You can open the calendar via the button at the top left. This gives you an overview of all events for today in the left-hand menu bar. Click on the X to close the calendar again. Events: * Process: jobs such as the winner selection from A/B campaigns text/html 2025-06-27T07:25:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:campaigns_attachment?rev=1751009125&do=diff How do I send an attachment? You can add your pictures, pdf documents or other media data as an attachment. You should only do this in exceptional cases. We recommed to make pdfs and other attachments available online as a downlaod file. Then link the file in your message. text/html 2025-06-30T14:03:51+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:create_sender?rev=1751292231&do=diff How do I create a new sender? Create sender New senders can be created via Settings -> From addresses. Configuration of a reply-to address * Sender name: Real name/shown name, freely selectable; this name appears in the inbox of the addressee. Good examples are your company’s name + info, newsletter, and mail. text/html 2025-11-18T08:38:28+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_analyze_a_sent_campaign?rev=1763455108&do=diff How do I analyze a sent campaign? Go to Reporting > Campaigns to find a listing of all sent campaigns. Those sent campaigns that are still waiting in queue are also listed here. How do I find the campaign I want to analyze? You can use the three black bars at the top right to fade in or hide columns if you are missing information in the list: text/html 2025-03-11T14:55:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_newsletter?rev=1741704907&do=diff How do I create a newsletter? It can be useful to create a newsletter for the following use cases: You send out several newsletters that you want to manage separately Reasons for this could be * a separate subscription and unsubscription procedure text/html 2025-10-02T15:05:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_templates?rev=1759417511&do=diff How do I create a template? Templates save time and increase efficiency by standardizing recurring messages and reducing the effort required for manual writing. They also ensure consistency and professionalism in communication, as all emails have a uniform layout and structure. text/html 2025-11-04T08:37:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_save_templates?rev=1762245430&do=diff How do I save templates? Email templates should always be used when parts of your mailings are often identical. To create a new template, open a message at Delivery > Drafts > Click on the Creative. Then click the three-dots menu on the top right and choose the Save as new template action. text/html 2025-10-07T07:07:20+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_search_addresses?rev=1759820840&do=diff How do I search for addresses? Searching in the current client With the menu item Addresses > Research, you can search for a specific address or data set. The research allows you to use the search criteria Address data field, Tracking link, and X-UID-HEADER text/html 2025-02-27T11:56:27+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_temporary_blacklists?rev=1740657387&do=diff How do I use a temporary blacklist? Temporary blacklists are used to exclude specific e-mail addresses and/or domains from deliveries. The block does not apply generally but only to the message associated with the blocking list. Create a temporary blacklist text/html 2025-02-27T11:01:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:jobqueue?rev=1740654089&do=diff What information do I get from the job queue? Under Settings -> Job queue, you can find more detailed information about your actions. Columns You can use the icon to show or hide columns. Search You can use the symbol to search for jobs specifically, e.g., by time, type, or a specific client. You can also combine them, e.g., all imports in a specific period. text/html 2025-02-27T10:57:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:list_help?rev=1740653859&do=diff What is a list help? By default, the header of an email sent via promio.connect always contains a list unsubscribe link that allows you to unsubscribe. This is required by the CSA. The CSA allows the use of a list to help with justified exceptions. There are emails that are sent and cannot be turned off because they contain essential transactional information that is essential for processing and documenting orders, especially in the food industry, as well as for fulfilling legal and business o… text/html 2025-03-11T14:55:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:omnichannel?rev=1741704931&do=diff How can I send via multiple communication channels? promio.net offers you the central creation and management of campaigns in various communication channels. It is possible to link to multiple channels to address customers. Central reporting of the channels and campaign results is also available. text/html 2025-10-30T15:24:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:otml?rev=1761837846&do=diff How to develop e-mail templates for promio.connect? The following document provides technical information for the development of e-mail templates for promio.connect. General information * Special characters must use XML conform entities: * " text/html 2025-09-24T10:10:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:softbouncerule?rev=1758708606&do=diff How do I use a softbounce rule? We generally recommend setting a softbounce rule. The spam filters of e-mail providers react to frequent bounces, which can ultimately lead to mailings to valid e-mail addresses no longer being let through. When using a softbounce rule, the addresses are marked with a quarantine flag (status 3) and can be excluded from sending. text/html 2025-02-27T09:01:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:unsubscribes_shown_in_statistics_and_history?rev=1740646883&do=diff Why do already unsubscribed recipients appear in statistics and mailing history? It may happen that addresses that have already been unsubscribed before delivery starts are shown in campaign statistics or within the address research in mailing history. This usually happens when a static target group (not an auto target group) was used for mailing. text/html 2025-06-20T10:11:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:when_does_blacklist_matching_work?rev=1750414307&do=diff When does blacklist matching take place? Matching against the blacklist will take place during various processes and operations. It ensures that no recipient on the blacklist will receive mailings from your client. Automatic matching before delivery text/html 2025-02-27T08:17:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_clients?rev=1740644244&do=diff Why do I need clients? The client is the commissioner of a newsletter or another mailing. In the easiest case, this client is the same one as the client in which your newsletter is sent. (You always see your delivery client on the top right side of your user interface.) But there can also be more complex connections. In this case, an additional client is needed. text/html 2025-04-25T12:57:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:address_dashboard?rev=1745585863&do=diff What information do I get from the address dashboard? Under Addresses -> Dashboard you will find some statistics on your address data. Last 10 opt-ins This list shows the last 10 opt-ins. Included are subscriptions via via address interfaces / REST text/html 2025-07-16T09:49:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:email_is_marked_as_spam?rev=1752659377&do=diff Why is my email classified as spam? One or more of the following factors could be increasing the email’s spam score and causing it to be filtered into the spam folder: * Suspicious content. Avoid spam-typical words like Rolex, Viagra, and casino in both the subject line and the email’s content. Even words that don’t seem immediately suspicious - such as “free” - may be marked as suspicious if they appear multiple times. An text/html 2025-07-16T07:44:09+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_interface?rev=1752651849&do=diff How do I create an interface? For a newsletter, new addresses are generally obtained automatically, e.g., via the company website. When using REST, you will find the interfaces under Addresses > Interfaces. Creation of an interface Via Addresses > Interfaces text/html 2025-02-27T16:19:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_role?rev=1740673179&do=diff How do I create a role? To access this section of promio.connect, the role Manage roles and rights is needed! This right is included in the Admin/Verwalter role. Where do I find roles? Roles can be managed in the section Management. Access this via the button text/html 2026-04-27T14:46:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_target_group_from_previous_campaigns?rev=1777301177&do=diff How do I create a target group from previous campaigns? At Addresses > Lists you can create a target group out of previously delivered campaigns when using the option create responder target group. This allows you to, e.g., select all recipients who did not open, click, or buy anything in order to contact them with a reminder mailing. text/html 2025-02-27T14:27:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_generate_web_push_opt_ins?rev=1740666434&do=diff How do I generate web-push opt-ins? Web-push notifications are messages that are delivered to the web browser. The user can be on any website. If the web browser is closed at the time of delivery, the notification will be displayed the next time it is opened. Below you will find instructions on how to generate opt-ins for web push notifications. text/html 2025-02-27T14:11:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_personalize_emails?rev=1740665491&do=diff How can elements of an email be personalized? Placeholders are available for commonly used personalization like salutations. They can be easily selected by means of a button. Personalizations that will only be used once can also be integrated via text/html 2025-02-27T11:08:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:how_to_use_the_profiler?rev=1740654515&do=diff How to use the profiler? With the help of the feature profiler, you can filter recipients who are interested in a specific topic (clicked an article with the according topic tag) or who gave a specific answer to a question asked. Link-Tagging By adding link tags, you can group and analyze all thematically related links in click statistics, only in standard or A-B campaigns. text/html 2025-03-17T11:58:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:large_attachments_allowed?rev=1742212716&do=diff What is the maximum size of an attachment? The maximum size of your mail attachment depends on the number of recipients of your mailings. As a guideline, the product of recipients and the size of your attachments should not exceed 16 GB. Examples: text/html 2025-09-01T16:00:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:reporting_dashboard?rev=1756742423&do=diff What information does the Reporting Dashboard give me? Under Reporting -> Overview you will find some statistics on the campaigns you have sent. KPIs Campaigns The number of campaigns sent of the past 7 days excluding today is displayed. Recipients text/html 2025-02-27T08:22:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_blocklists?rev=1740644537&do=diff Why do I need block lists? A block list defines an auto target group assigned to a distinct client, i.e., each client has only one block list and vice versa. When sending a mailing that is assigned to this client, the user IDs that are on an existing block list are filtered out of the delivery. text/html 2022-05-12T15:03:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_campaigns?rev=1652367805&do=diff Automatic export: Type 'Campaigns' Campaign data is exported that were delivered. As auto campaigns exist that use one e-mail ID several times for a longer period of time or several times a day (e.g. birthday mailings), the only unique ID is sendQueue-ID. text/html 2022-05-12T15:51:21+00:00 Anonymous (anonymous@undisclosed.example.com) https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_newsletter_monthly_report?rev=1652370681&do=diff Automatic export: Type 'Newsletter - monthly report' A report of response data (opens, clicks) of all newsletters that were delivered is exported. The following options of this export are obligatory: period = monthly, format = csv. Filename: [SENDER-ID]_newsletter_monthly_report_[full|incremental].csv (respectively with individual date suffix)