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        <title>Service wiki</title>
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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_auto_campaign?rev=1760693205&amp;do=diff">
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        <dc:date>2025-10-17T09:26:45+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create an auto campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_auto_campaign?rev=1760693205&amp;do=diff</link>
        <description>How do I create an auto campaign?

An auto campaign is generally used for the regular and automated delivery of e-mails, e.g., birthday or welcome messages. It can also be used for automatic target group functions (move contact to/delete from target groups). With the workflow editor, it is easy to create automated campaigns. Even complex marketing automations can be implemented intuitively using a drag-and-drop interface, using functions like filters, schedulers, delivery, and so on. Messages ca…</description>
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        <dc:date>2026-04-24T14:46:23+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>The structure of the promio.connect platform</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:structure?rev=1777041983&amp;do=diff</link>
        <description>The structure of the promio.connect platform



Overview Dashboard

After logging in, you will see the promio.connect dashboard. This gives you an initial insight and overview of the most important key figures that are recorded in promio.connect.

Each key figure is clearly displayed in a tile. The percentage value and the absolute value of a key figure are displayed. The arrow indicates the development of the key figure. You can display the value of the previous period by mouseover.</description>
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        <dc:date>2025-11-03T09:41:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I edit target groups?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_target_groups?rev=1762162873&amp;do=diff</link>
        <description>How do I edit target groups?

This article describes what actions you can perform within the list of target groups and what editing options are available within the target group details.

List of target groups

At Addresses → Lists, you will find a listing of all available target groups. You can choose between 3 options:</description>
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        <dc:date>2025-06-18T15:34:39+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Definitions</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:glossar?rev=1750260879&amp;do=diff</link>
        <description>Definitions

Auto Campaign

Auto campaigns let you manage mailings that should be sent automatically at defined events. There is a broad range of possible applications:

	* 	Event-related emails (birthday, name day)
	*  	Send out after specified events (after subscribing, after ordering)</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2025-10-16T07:55:27+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I export a target group?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_export_a_targetgroup?rev=1760601327&amp;do=diff</link>
        <description>How do I export a target group?

At Addresses &gt; Lists target groups can be exported for external purposes. The export will be provided in CSV format. The formatting and range of the export can be selected. Click on the target group you want to export:</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2025-07-17T10:20:04+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to import addresses?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_upload_addresses?rev=1752747604&amp;do=diff</link>
        <description>How to import addresses?

Address data can be added to promio.connect using the address import. After a successful import, this address data is available in promio.connect as a target group. 

Only upload addresses from which you have an “opt-in”. This means that the owners of the addresses have actively and knowingly allowed you to store and use the address and further personal data to contact them! In the event of complaints and in cases of doubt, you must be able to prove where and when you o…</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2025-11-18T08:38:28+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I analyze a sent campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_analyze_a_sent_campaign?rev=1763455108&amp;do=diff</link>
        <description>How do I analyze a sent campaign?

Go to Reporting &gt; Campaigns to find a listing of all sent campaigns.

Those sent campaigns that are still waiting in queue are also listed here.

How do I find the campaign I want to analyze?

You can use the three black bars at the top right to fade in or hide columns if you are missing information in the list:</description>
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        <dc:date>2025-10-30T15:23:53+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I set up a campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_campaign?rev=1761837833&amp;do=diff</link>
        <description>How do I set up a campaign?

Create campaign

Click Delivery &gt; Drafts in the main menu. With the button on the bottom right you can create a new campaign.



After naming the campaign you select the client. Usually the client is your own company. Agencies often deliver mails for other companies and have the possibility to select between different clients. If you want to create a new client, click on the account symbol and then go to</description>
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        <dc:date>2025-10-07T07:07:20+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I search for addresses?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_search_addresses?rev=1759820840&amp;do=diff</link>
        <description>How do I search for addresses?

Searching in the current client

With the menu item Addresses &gt; Research, you can search for a specific address or data set. 



The research allows you to use the search criteria Address data field, Tracking link, and X-UID-HEADER</description>
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        <dc:date>2025-02-27T08:53:52+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is my API key?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:what_is_my_api_key?rev=1740646432&amp;do=diff</link>
        <description>What is my API key?

An API key is needed to authenticate your requests via REST. Navigate to Settings &gt; API.

REST

In clients that are enabled for omnichannel and use REST, existing keys are listed in the „REST“ tab.

Create REST API key

It is recommended to create a separate key for each application that uses REST.</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2025-10-17T09:25:30+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How is a target group assigned to an email?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_assign_email_to_target_group?rev=1760693130&amp;do=diff</link>
        <description>How is a target group assigned to an email?

Assigning a target group to an email in a campaign determines to which recipients the email in question will be sent.

You can assign the target group in the campaign details. To do so, click on a creative in the list. In the box actions, you can enter the relevant settings by clicking on</description>
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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_control_client_access?rev=1762158161&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-11-03T08:22:41+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I control a user&#039;s client access?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_control_client_access?rev=1762158161&amp;do=diff</link>
        <description>How do I control a user&#039;s client access?

To access this section of promio.connect, the role Manage clients is needed! 
This right is included in Admin/Verwalter role.

If you manage multiple clients but want to control access to them independently of the client hierarchy, you can set this individually for a user. You can create users in the main client and from there grant access to the desired clients and set a standard login client.</description>
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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_filter?rev=1752651990&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-16T07:46:30+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a filter?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_filter?rev=1752651990&amp;do=diff</link>
        <description>How do I create a filter?

You can apply predefined filters when assigning a target group to an email or when using the target group function filter. 

This entry explains how to define and save filters.

Filters can be used in standard campaigns as well as in the workflow of auto campaigns.</description>
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    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networkcampaign?rev=1740675737&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T17:02:17+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a network campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networkcampaign?rev=1740675737&amp;do=diff</link>
        <description>How do I create a network campaign?

In order to create a network master campaign, the network campaign manager has to be activated. It is not available by default. If you are interested in using network master campaigns, please contact our support team via ticket.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_target_group_from_previous_campaigns?rev=1777301177&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-04-27T14:46:17+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a target group from previous campaigns?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_target_group_from_previous_campaigns?rev=1777301177&amp;do=diff</link>
        <description>How do I create a target group from previous campaigns?

At Addresses &gt; Lists you can create a target group out of previously delivered campaigns when using the option create responder target group. This allows you to, e.g., select all recipients who did not open, click, or buy anything in order to contact them with a reminder mailing.</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T14:11:31+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can elements of an email be personalized?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_personalize_emails?rev=1740665491&amp;do=diff</link>
        <description>How can elements of an email be personalized?

Placeholders are available for commonly used personalization like salutations. They can be easily selected by means of a button. 

Personalizations that will only be used once can also be integrated via</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:campaigns_attachment?rev=1751009125&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-27T07:25:25+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I send an attachment?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:campaigns_attachment?rev=1751009125&amp;do=diff</link>
        <description>How do I send an attachment?

You can add your pictures, pdf documents or other media data as an attachment.

You should only do this in exceptional cases. We recommed to make pdfs and other attachments available online as a downlaod file. Then link the file in your message.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:can_i_use_css?rev=1740664257&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T13:50:57+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I use the CSS editor?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:can_i_use_css?rev=1740664257&amp;do=diff</link>
        <description>How do I use the CSS editor?

Using the CSS editor you are enabled to define attributes via CSS specifications that can be adapted by the editor.
This allows you to define areas that can be adopted by the user of the template. 

For this purpose, a central style sheet in the header is permitted. This style sheet will be transposed to an inline</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:create_sender?rev=1751292231&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-30T14:03:51+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a new sender?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:create_sender?rev=1751292231&amp;do=diff</link>
        <description>How do I create a new sender?

Create sender

New senders can be created via Settings -&gt; From addresses. 



Configuration of a reply-to address

	*  Sender name: Real name/shown name, freely selectable; this name appears in the inbox of the addressee. Good examples are your company’s name + info, newsletter, and mail.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:delete_target_group?rev=1757316839&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-09-08T07:33:59+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can I delete target groups?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:delete_target_group?rev=1757316839&amp;do=diff</link>
        <description>How can I delete target groups?

Delete auto-target groups and static target groups

You can delete auto-target groups and static target groups under Addresses -&gt; Lists -&gt; Target groups. Place a checkmark next to the target groups that you want to delete.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:gdpr_deletion_rules?rev=1760601222&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-16T07:53:42+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Deleting of personal data (DSGVO/GDPR)</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:gdpr_deletion_rules?rev=1760601222&amp;do=diff</link>
        <description>Deleting of personal data (DSGVO/GDPR)

Personal data generally is to be deleted when the intended usage is over. Simultaneously with this obligation to delete, there is the burden of proof in the context of judicial or extrajudicial disputes, e.g. for the evidence of an opt-in or the intended use of the data. This means there is a legitimate interest, with a duration of 36 months after sending the last message (limitation period), to save personal data for the proof of intended usage.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:global_search?rev=1777985180&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-05-05T12:46:20+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I use the global search?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:global_search?rev=1777985180&amp;do=diff</link>
        <description>How do I use the global search?

The global search function is only displayed if you have at least one of the required permissions: Manage campaigns, Access address search, Edit target groups, or Access reportings.

If you don&#039;t see the magnifying glass icon, please contact an administrator to obtain the necessary permissions.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_analyze_more_than_one_campaign?rev=1758179178&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-09-18T07:06:18+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can I analyze more than one campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_analyze_more_than_one_campaign?rev=1758179178&amp;do=diff</link>
        <description>How can I analyze more than one campaign?

In promio.connect, you have an opportunity to analyze several campaigns at once or to compare them. 

Views

Views are grouped campaigns that are displayed in statistics. Up to 500 different campaigns can be summarized in one statistic.  You can create a view under</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_copy_a_campaign?rev=1752130984&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-10T07:03:04+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I copy a campaign or message?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_copy_a_campaign?rev=1752130984&amp;do=diff</link>
        <description>How do I copy a campaign or message?

Copy campaign

Copy sent campaign

You can easily copy a campaign that has already been sent under Reporting &gt; Campaigns. 

3 dots appear to the right of the campaign when you mouse over it. If you click on this, the copy function appears.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_image_via_ai?rev=1759909023&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-08T07:37:03+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I use AI to create an image in my mailing?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_image_via_ai?rev=1759909023&amp;do=diff</link>
        <description>How do I use AI to create an image in my mailing?

Select the creative into which you want to insert an image under Delivery → Drafts 


 


Now open the image editor. 


 


Click Replace (AI).  

 


A window will now open where you can enter a detailed description of the image you want to create.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_interface?rev=1752651849&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-16T07:44:09+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create an interface?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_an_interface?rev=1752651849&amp;do=diff</link>
        <description>How do I create an interface?

For a newsletter, new addresses are generally obtained automatically, e.g., via the company website. When using REST, you will find the interfaces under Addresses &gt; Interfaces.

Creation of an interface

Via Addresses &gt; Interfaces</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_subjectline_via_ai?rev=1759821853&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-07T07:24:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I use AI to create a subject line?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_subjectline_via_ai?rev=1759821853&amp;do=diff</link>
        <description>How do I use AI to create a subject line?

In the creative details under Delivery -&gt; Drafts, you can enter a subject line for your mailing.

 


Clicking on the button  opens the following window. Enter the original subject of your email in the field provided.
The AI ​​will suggest up to 4 rephrased subject lines from which you can select your favorite.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_transactional_campaign?rev=1766044477&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-12-18T07:54:37+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a transactional campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_transactional_campaign?rev=1766044477&amp;do=diff</link>
        <description>How do I create a transactional campaign?

A transaction campaign is an automated notification that is sent specifically to individual users from the existing master data. It is usually triggered by a specific user action. Examples of use cases include an order confirmation after a product order or a password change e-mail after a request for a new password.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_do_regular_delivery_with_scheduler?rev=1760693313&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-17T09:28:33+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I deliver newsletters regularly with the scheduler?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_do_regular_delivery_with_scheduler?rev=1760693313&amp;do=diff</link>
        <description>How do I deliver newsletters regularly with the scheduler?

By using the scheduler, you can plan and control the regular delivery of an e-mail template as an event. You find the feature at Delivery &gt; Scheduler. 

Overview

Events



Creating a new event</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_include_coupons?rev=1777450624&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-04-29T08:17:04+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I integrate coupon codes into my mailing?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_include_coupons?rev=1777450624&amp;do=diff</link>
        <description>How do I integrate coupon codes into my mailing?

You can find a list of all coupon codes that have already been imported under Content &gt; Coupon codes. The remaining amount is reduced after each delivery that uses codes from the corresponding list and assigns one to each recipient.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_remove_duplicates?rev=1759820962&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-07T07:09:22+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I remove duplicates?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_remove_duplicates?rev=1759820962&amp;do=diff</link>
        <description>How do I remove duplicates?

If an email is sent to more than one target group, it is necessary to check the two target groups for duplicates. Only then is it guaranteed that each user only receives one email.

By using the doublet filter tool, all overlaps of different target groups can be calculated, saved, or excluded. The base for the matching is the client-specific unique attribute (default: email; alternative: client number/custID).</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_save_templates?rev=1762245430&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-11-04T08:37:10+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I save templates?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_save_templates?rev=1762245430&amp;do=diff</link>
        <description>How do I save templates?

Email templates should always be used when parts of your mailings are often identical. To create a new template, open a message at Delivery &gt; Drafts &gt; Click on the Creative. Then click the three-dots menu on the top right and choose the Save as new template action.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_upload_pictures?rev=1752652174&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-16T07:49:34+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I upload pictures?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_upload_pictures?rev=1752652174&amp;do=diff</link>
        <description>How do I upload pictures?

There are two basic options to place pictures in your emails:

	*  If you use the E-Mail Builder and add a layout with places for pictures, you can click on the image symbol (grey rectangle) and directly upload and edit a picture.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_use_test_delivery_list?rev=1752747194&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-17T10:13:14+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I send test emails, and how do I create a test delivery list?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_use_test_delivery_list?rev=1752747194&amp;do=diff</link>
        <description>How do I send test emails, and how do I create a test delivery list?

Before actually dispatching your email, we advise you to start a test delivery. Only then can you really find out how your email appears in the inbox. The recipients for your test distribution list can be viewed and edited at</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_use_the_blacklist?rev=1762340907&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-11-05T11:08:27+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How does an address enter the blacklist?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_use_the_blacklist?rev=1762340907&amp;do=diff</link>
        <description>How does an address enter the blacklist?

Under Addresses &gt; Lists &gt; Mail blacklist email addresses can be put on the current client’s blacklist (optionally including all sub-clients). Use the orange button on the bottom right. Addresses on the blacklist will not receive any mailings from this client anymore.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:list_help?rev=1740653859&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T10:57:39+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is a list help?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:list_help?rev=1740653859&amp;do=diff</link>
        <description>What is a list help?

By default, the header of an email sent via promio.connect always contains a list unsubscribe link that allows you to unsubscribe. This is required by the CSA.

The CSA allows the use of a list to help with justified exceptions. There are emails that are sent and cannot be turned off because they contain essential transactional information that is essential for processing and documenting orders, especially in the food industry, as well as for fulfilling legal and business o…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:otml?rev=1761837846&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-30T15:24:06+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to develop e-mail templates for promio.connect?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:otml?rev=1761837846&amp;do=diff</link>
        <description>How to develop e-mail templates for promio.connect?

The following document provides technical information for the development of e-mail templates for promio.connect.

General information

	*  Special characters must use XML conform entities:
		*   &amp;quot;</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:dataexchange:import_which_properties_has_batchprocess?rev=1757944272&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-09-15T13:51:12+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Import: Which specifications has the batch process?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:dataexchange:import_which_properties_has_batchprocess?rev=1757944272&amp;do=diff</link>
        <description>Import: Which specifications has the batch process?

Manual Import

Please upload csv-files with addresses or target group definitions (with customer IDs or eMail addresses) to /upload/manual. 
Click on Adresses &gt; Lists, choose action Import addresses</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:e_mail_builder?rev=1740482922&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-25T11:28:42+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create an email with the email builder?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:e_mail_builder?rev=1740482922&amp;do=diff</link>
        <description>How do I create an email with the email builder?

The email builder is a template that offers you unlimited possibilities for designing a newsletter. With no programming skills at all, you can design your newsletter flexibly while at the same time having access to various design templates. Even the templates can be completely changed, which is why it is easier to start with a template.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_does_a_split_test_work?rev=1750931455&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-26T09:50:55+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How does split testing work?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_does_a_split_test_work?rev=1750931455&amp;do=diff</link>
        <description>How does split testing work?

What is an A-B test/split test?

It is often difficult to predict how readers will react to a campaign. This is why the most important principle in email marketing is test, test, test. The automatic A/B split tests in promio.connect make it easy to test a campaign. 
Set up two or more emails (with differences in,e.g., subject line, sender, or content). Each of these emails is sent to a subset of the target group. The winning email (with the highest open, click, or c…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_check_an_email?rev=1750063965&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-16T08:52:45+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I inspect an email?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_check_an_email?rev=1750063965&amp;do=diff</link>
        <description>How do I inspect an email?

Prior to the delivery, you should review the layout, links, probability to be classified as spam, and more factors of a message. The following features are helpful: 

Quality control

The quality control feature can be found in the action box’s messages detail view:</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networktrackingcampaign?rev=1759418384&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-02T15:19:44+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a new network tracking campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_networktrackingcampaign?rev=1759418384&amp;do=diff</link>
        <description>How do I create a new network tracking campaign?

The campaign type Network Tracking Campaign offers the possibility to perform a tracking campaign with multiple delivery partners. This campaign type offers the advantage that you need to create only one message and can assign several tracking partners to it. One message with its own tracking links is then automatically created for each tracking partner. You can then download these messages and make them available for the different delivery partn…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_new_employee_account?rev=1756721900&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-09-01T10:18:20+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create an account for a new user?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_new_employee_account?rev=1756721900&amp;do=diff</link>
        <description>How do I create an account for a new user?

To access this section of promio.connect, the role Manage clients is needed! 
This right is included in the Admin/Verwalter role.

User accounts can be created and edited in section Management. Access this via the button</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_rest_api_key?rev=1740673259&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T16:20:59+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a REST API key?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_rest_api_key?rev=1740673259&amp;do=diff</link>
        <description>How do I create a REST API key?

To create REST API keys, click on the menu item API under Settings. 

The creation is done via the green button at the bottom right, Create REST API key.



Assign a name, e.g., the name of the application that uses the key.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_role?rev=1740673179&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T16:19:39+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I create a role?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_create_a_role?rev=1740673179&amp;do=diff</link>
        <description>How do I create a role?

To access this section of promio.connect, the role Manage roles and rights is needed! 
This right is included in the Admin/Verwalter role.

Where do I find roles?

Roles can be managed in the section Management. Access this via the button</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_auto_target_groups?rev=1744384084&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-04-11T15:08:04+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to edit and analyze auto target groups?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_edit_auto_target_groups?rev=1744384084&amp;do=diff</link>
        <description>How to edit and analyze auto target groups?

This article is about auto target groups. You can find an article about target groups at „How do I edit target groups?“

Actions in the menu bar at the top right

If you click on a target group to access the target group details, the following options are available to you:</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_find_rest_api?rev=1740666494&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T14:28:14+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Where can I find the documentation for the REST API?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_find_rest_api?rev=1740666494&amp;do=diff</link>
        <description>Where can I find the documentation for the REST API?

REST API allows promio.connect functions to be accessed by external devices, e.g.,

	*  Retrieving user information with various identification properties
	*  Registering users for all available channels</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_insert_a_new_font?rev=1756371455&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-08-28T08:57:35+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can I insert a new font into a template?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_insert_a_new_font?rev=1756371455&amp;do=diff</link>
        <description>How can I insert a new font into a template?

Our system allows you to upload custom fonts via the Media Browser.

Upload via the Media Browser

Fonts can be uploaded directly to the Media Browser via Content -&gt; Media Browser.

Supported File Formats</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_login?rev=1740665877&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T14:17:57+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can I log in to promio.connect?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_login?rev=1740665877&amp;do=diff</link>
        <description>How can I log in to promio.connect?

Login

The person responsible for user administration in your company will provide you with an ID assigned to your company and your username for your promio.connect account. 

If your new user account is created, a registration mail will be sent. By clicking the link, you can set a password with which you can log in. The link is valid for 24 hours.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_set_up_a_measuring_campaign?rev=1751013876&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-06-27T08:44:36+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to set up a tracking campaign?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_set_up_a_measuring_campaign?rev=1751013876&amp;do=diff</link>
        <description>How to set up a tracking campaign?

A tracking campaign is what you can set up if your campaign is created in promio.connect but sent from a second system. Usually this campaign type is used for the dispatch of promotional emails through a partner. By generating the creative  promio.connect, the promio tracking is integrated This means although the campaign is delivered by an external system, the campaign statistics are available in promio.connect.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:how_to_use_temporary_blacklists?rev=1740657387&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T11:56:27+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I use a temporary blacklist?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:how_to_use_temporary_blacklists?rev=1740657387&amp;do=diff</link>
        <description>How do I use a temporary blacklist?

Temporary blacklists are used to exclude specific e-mail addresses and/or domains from deliveries. The block does not apply generally but only to the message associated with the blocking list.

Create a temporary blacklist</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:optimize_deliverability?rev=1752659009&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-16T09:43:29+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can I increase the deliverability of my email campaigns?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:optimize_deliverability?rev=1752659009&amp;do=diff</link>
        <description>How can I increase the deliverability of my email campaigns?

Promio.net uses or offers the following tools and techniques to improve deliverability: SPF, DKIM, DMARC, abuse@, and postmaster@ email addresses, DOI, the option
to unsubscribe, spam filter testing, inbox preview, feedback loops, etc.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:table_of_contents?rev=1776944356&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-04-23T11:39:16+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Table of contents</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:table_of_contents?rev=1776944356&amp;do=diff</link>
        <description>Table of contents

The structure of the promio.connect platform

“The structure of the promio.connect platform” 


Definitions

“Definitions” 


My first campaign setup in promio.connect

“My first campaign setup in promio.connect” 


Login

“How can I log in to promio.connect?” 


Management

“Where can I change the profile settings of my user account?” 


Companies &amp; Clients

“How do I create an account for a new user?” 

“How do I control a user&#039;s client access?” 

“How do I set up a user acc…</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:what_is_network_campaign_manager?rev=1740675786&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T17:03:06+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is the network campaign manager?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:what_is_network_campaign_manager?rev=1740675786&amp;do=diff</link>
        <description>What is the network campaign manager?

The network campaign manager allows marketers to manage multiple partner clients centrally, automatically distributing both target groups and creatives.  

With the network campaign manager, you can:

	*  Manage email campaigns centrally via a master client.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_blocklists?rev=1740644537&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-02-27T08:22:17+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Why do I need block lists?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:why_do_i_need_blocklists?rev=1740644537&amp;do=diff</link>
        <description>Why do I need block lists?

A block list defines an auto target group assigned to a distinct client, i.e., each client has only one block list and vice versa. 

When sending a mailing that is assigned to this client, the user IDs that are on an existing block list are filtered out of the delivery.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_blocklist_definitions?rev=1652366726&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2022-05-12T14:45:26+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Automatic export: Type &#039;Blocklist Definitions&#039;</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:dataexchange:export_blocklist_definitions?rev=1652366726&amp;do=diff</link>
        <description>Automatic export: Type &#039;Blocklist Definitions&#039;

All of the current blocklist definitions are exported.
A blocklist is defined by an auto target group that is assigned to a contractor. If there is a sendout of such a campaign with a contractor, the customer IDs in existing blocklists are filtered before sendout. In contrast to blacklists, blocklists are solely based on customer ID and do not allow an inventory stock on a domain- or e-mail level.</description>
    </item>
    <item rdf:about="https://servicewiki.promio-connect.com/doku.php/en:dataexchange:what_properties_has_ftp_account?rev=1652369059&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2022-05-12T15:24:19+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What properties has the SFTP account?</title>
        <link>https://servicewiki.promio-connect.com/doku.php/en:dataexchange:what_properties_has_ftp_account?rev=1652369059&amp;do=diff</link>
        <description>What properties has the SFTP account?

Each client has access to a SFTP directory. Import and export processes work with this as source and target.

Structure

SFTP directory has this structure:



Security

Access allowed via encoded secureFTP-process with keyfiles (ssh2).</description>
    </item>
</rdf:RDF>
