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--- en:unsubscribes_shown_in_statistics_and_history [2022/04/07 14:46] – fw
+++ en:unsubscribes_shown_in_statistics_and_history [2025/02/27 10:01] (current) – bk
@@ Line 1: / Line 1: @@
-====== Why are unsubscribers included in statistics and mailing history although unsubscription is already registered? ======
+====== Why do already unsubscribed recipients appear in statistics and mailing history? ======
-This usually happens when a static target group (not an auto target group) was used for mailing.
+It may happen that addresses that have already been unsubscribed before delivery starts are shown in campaign statistics or within the address research in mailing history. This usually happens when a static target group (not an auto target group) was used for mailing.
-Addresses that were unsubscribed before the mailing started, but are included in the (static) target group selected for the mailing, are shown as delivered in the campaign statistics. To avoid this, the target group must be cleaned of unsubscribers. For auto target groups, this happens automatically once a day.
+Addresses that were unsubscribed before the mailing started but are included in the (static) target group selected for the mailing are shown as delivered in the campaign statistics. To avoid this, the target group must be cleaned of unsubscribers. For auto target groups, this happens automatically once a day.
-An unsubscribed address (unsubscribe=1) is automatically filtered out in the delivery process, i.e. not contacted - but it can be included in the statistics if static target groups are used.
+An unsubscribed address (unsubscribe=1) is automatically filtered out in the delivery process, i.e., not contacted, but it can be included in the statistics if static target groups are used.
-{{tag>Unsubscribe Statistics History}}
+{{tag>unsubscribes unsubscribers statistics mailing_history }}

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