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en:unsubscribes_shown_in_statistics_and_history

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en:unsubscribes_shown_in_statistics_and_history [2014/09/19 16:49] – swen:unsubscribes_shown_in_statistics_and_history [2025/02/27 10:01] (current) – bk
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-====== Why are unsubscribes shown in delivery statistics and mailing history? ======+====== Why do already unsubscribed recipients appear in statistics and mailing history? ======
  
-The addresses are shown as delivered in the statistics, because it is a statistical target group. Statistical target groups should not be used for delivery again and again. Use an auto target group or clean the statistical target group before doing a selection again.+It may happen that addresses that have already been unsubscribed before delivery starts are shown in campaign statistics or within the address research in mailing history. This usually happens when a static target group (not an auto target group) was used for mailing.
  
-In summary: An "unsubscribe=1" is definitely not receiving mails, but is shown in the statistics, because of the statistical target group. +Addresses that were unsubscribed before the mailing started but are included in the (static) target group selected for the mailing are shown as delivered in the campaign statistics. To avoid this, the target group must be cleaned of unsubscribers. For auto target groups, this happens automatically once a day. 
  
-{{tag>Unsubscribes Addresses Statistic Target-Group Auto-Target-Group}} +An unsubscribed address (unsubscribe=1) is automatically filtered out in the delivery process, i.e., not contacted, but it can be included in the statistics if static target groups are used. 
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 +{{tag>unsubscribes unsubscribers statistics mailing_history }} 
en/unsubscribes_shown_in_statistics_and_history.1411138162.txt.gz · Last modified: 2014/09/19 16:49 by sw

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