You can use the system unsubscribe page by using the following link: https://system.promio-connect.com/us
By appending a parameter to the link, you can specify the language in which the page is shown:
To enable the unsubscribe page to be displayed correctly, the company name, imprint, and logo must be defined for the client selected as the campaign's client. To do this, switch to “Management” via the icon at the top left and navigate to Companies & Clients. In the System page settings, fill in all fields and save these settings.
The unsubscribe page is only shown correctly if it is clicked from a sent mailing. The reason for this is that the page must identify which recipient has clicked on it in which message. This data is read from parameters (r=recipient, lid=letter ID), which are automatically generated when the message is sent.
The system unsubscribe page unsubscribes the user, depending on the settings of the campaign used for unsubscribing, following a cascade:
To prevent complaints, e.g., due to a mistakenly incorrect configuration of the campaign, there are the following additional rules:
If a newsletter is set in the campaign, but the user to be unsubscribed is not (or has not been) included in the corresponding newsletter target group, the user is added to the email blacklist.
If a client with an inactive block list is assigned to the campaign, the user will also be added to this block list in case of being added to the email blacklist.
A created block list or newsletter changes unsubscribe handling!
If you want all unsubscribers of your client to be added to the email blacklist, do not create any newsletters or block lists.
Where automatic unsubscriptions are not possible, such as in transactional emails or when no advertising content is sent, there is the option of using a list help. You can find out more about this in the article “Was ist ein List-Help?”.