At Settings > From addresses you can adjust the settings for a response to your newsletter. First select the affected From Address and then click on the edit pen on the upper right.

Enter the address the direct answers should be sent to in the input field Reply-To address.

A reply-to-address can be registered separately for every from-address – which means that from-addresses that only differ in their visible sender name can have different reply-to-addresses.

Optionally, a system-side redirect may be configured by our support team for your from address. This option redirects all e-mails to your specified address – but the reply-to-address is not visible for the answering user in this case.

The system does not only redirect those e-mails that are sent by clicking on the reply button, but also includes all reply mails generated automatically and those which are created by copying the from address and then opening a new e-mail. Here it is not possible to use different addresses for senders which only differ in their sender name.

To see your system side redirects go to Settings > From addresses and click on your chosen from address.