====== Which KPIs can I measure for omnichannel per channel? ======


Different KPIs are available depending on the channel. Here is a checklist of which KPIs can be measured in each case:


| |E-mail|SMS|App Push|Web Push|Print|
|Receivers|✔|✔|✔|✔|✔|
|Opens|✔|✘|✘|✔|✘|
|Clicks|✔|✘|✔|✔|✘|
|CTR|✔|✘|✘|✘|✘|
|Conversions|✔|✔|✔|✔|✘|
|Unsubscribes|✔|✘|✘|✘|✘|
|Complaints|✔|✘|✘|✘|✘|
|Hardbounces|✔|✔|✔|✔|✘|
|Softbounces|✔|✘|✘|✘|✘|


{{tag>analytics statistics reportings multichannel KPIs }}