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--- en:how_to_use_symbols_in_subject [2015/08/17 17:14] – fw
+++ en:how_to_use_symbols_in_subject [2025/02/27 13:01] (current) – bk
@@ Line 1: / Line 1: @@
-====== How to use special characters / symbols in subject? ======
+====== How can I use emoji/symbols in the subject line? ======
-Special characters or symbols can be inserted via copy & paste in the subject line.
+All kinds of symbols (emoji, emoticons, symbols, and special characters) can be inserted into the subject line. \\
-Here you can find some symbols:
+You can find a selection of symbols here:
-[[http://en.wikipedia.org/wiki/Dingbat|Dingbat]]
+[[http://emojipedia.org|Emojis]] \\
+[[http://en.wikipedia.org/wiki/Dingbat|Dingbat]] \\
 [[http://en.wikipedia.org/wiki/Miscellaneous_Symbols|Miscellaneous Symbols]]
-Please observe two recommendations:
-  * Make sure you just use special characters in a way the subject is still understandable, if the symbol can not be represented.
+**Step 1** \\
-  * Special characters / symbols will not be displayed in every email client. Please test whether the display of the symbol works properly in the different clients, for example with the //Inbox Preview// of promio.mail.
+Insert the symbol as an entity. [Example: the entity that corresponds to  the dingbat "BLACK SCISSORS" is: &#9986;]
+Many symbols can also be inserted via copy and paste.
+**Step 2** \\
+<WRAP round tip 90%>
+  * Use symbols in a way that leaves the subject line clearly understandable even if the character cannot be displayed.
+  * Not all email clients display symbols. Be sure to test whether the symbols are displaying correctly in the various clients, for example, by using promio.connect’s inbox preview.
+</WRAP>
+Symbols in the subject line are possible in principle and recommended in some instances to arouse the recipient’s curiosity and encourage them to open the email. However, a healthy measure of restraint should be practiced to ensure the effect doesn’t wear off.
+In order for the symbol to be displayed correctly, the mailing’s source code communicates a number and a font to the enduser device. The end user device then selects the symbol with the specified number from the fonts installed on the recipient’s computer. Problems arise when the font is not available on the computer or smartphone, or when it cannot be found under the predefined number entry. In such cases, a black box, a question mark, or a space is displayed instead of the symbol.
+It is therefore recommended to test the mailing  in all relevant email clients (i.e., the ones most frequently used by your readers) before dispatch. Today, symbols in the subject line do not negatively affect the spam filter. You should not overdo it, however. It cannot be ruled out that too many symbols will be rated, like too many question or exclamation marks.
+With our tool for licensing, the inbox preview, you can see the various depictions of your mails, including the subject line. The //Inbox Preview// tab in your email’s editing view provides you with 3 free previews. If you require an unlimited number of previews, please contact our support team via ticket.
-{{tag>Symbols Special-Characters Subject E-Mail}}
+{{tag>subjects emojis special_characters symbols }}

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