User Tools

Site Tools


en:how_to_use_2fa

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
en:how_to_use_2fa [2022/03/31 10:57] bken:how_to_use_2fa [2025/02/27 13:18] (current) bk
Line 1: Line 1:
-====== How to use the two-factor authentification for my user account? ======+====== How do I use the two-factor authentication for my user account? ======
  
-=== Activation of the two-factor authentification === +<WRAP round important 80%> If you use the additional feature //Login via SSO (Single Sign On)//, 2FA is not available. </WRAP>
  
-The usage of the two-factor authentification is an additional verification of safety. +The usage of the two-factor authentication (2FA) is an additional verification of safety. 
  
-If you are logged in to promio.connect, click the button {{:de:button_clientsettings.png?nolink&20|}}. Go to //Management -> Security// and activate the two-factor authentification+If you are logged in to promio.connect, click the button {{:de:button_clientsettings.png?nolink&20|}}. Go to //Management -> Security// activate the two-factor authentication
  
-If your user account is newly created, you will receive an automatic registration email. By clicking the link you can choose a password for your login to promio.connect. On the registration page any user can activate the two-factor authentification optionally.+If your user account is newly created, you will receive an automatic registration email. By clicking the linkyou can choose a password for your login to promio.connect. On the registration pageany user can optionally activate the two-factor authentication.
  
-=== Preparation === +===== Preparation =====
  
 {{:en:client_profilesettings_security_2FA.png?nolink&700|}} {{:en:client_profilesettings_security_2FA.png?nolink&700|}}
  
   - Please read the instructions.   - Please read the instructions.
-  - Please open the app "play store" (= standard app / app shop) on your smartphone.  +  - Please open the app "play store" (= standard app/app shop) on your smartphone.  
-  - Search for an app for two-factor authentification in the play store, e.g. andOTP or 2FAS Auth, choose an app and click the button //install//.+  - Search for an app for two-factor authentication in the play store, e.g. andOTP or 2FAS Auth, choose an app and click the button //install//.
   - Open the app and follow the respective instructions (they differ from app to app).    - Open the app and follow the respective instructions (they differ from app to app). 
   - Use your app to scan the QR-code that is shown in the instructions in promio.connect.   - Use your app to scan the QR-code that is shown in the instructions in promio.connect.
   - When the QR code has been scanned, the app shows the record "promio.net GmbH" with an ID. Fill in this ID in the corresponding field //Two-factor code// on the registration page.    - When the QR code has been scanned, the app shows the record "promio.net GmbH" with an ID. Fill in this ID in the corresponding field //Two-factor code// on the registration page. 
   - Click the button //login//.   - Click the button //login//.
-  - The activation procedure has been completed. If the two-factor authentification has been activated during the registration process, the registration process is completed now and you get to the login page.+  - The activation procedure has been completed. If the two-factor authentication has been activated during the registration process, the registration process is completed now and you get to the login page.
  
  
Line 26: Line 26:
  
    
-=== Login with the two-factor authentification ====+===== Login with the two-factor authentication =====
  
-In order to successfully login you must fill in the two-factor onetime code.+In order to successfully log in, you must fill in the two-factor one-time code.
  
-  - Enter your personal user data (as usual) the company ID, the user name as well as the password you have chosen+  - Enter your personal user data (as usual)the company ID, the user name, and the password you have chosen.
   - Confirm your entries with OK.    - Confirm your entries with OK. 
-  - On the next page the field "Two-factor code" will appear: \\ {{:en:promioconnect_login_2FA.png?nolink&400|}} +  - On the next pagethe field "Two-factor code" will appear: \\ {{:en:promioconnect_login_2FA.png?nolink&400|}} 
-  - Open the two-factor authentification app (e.g. andOTP, 2FAS Auth) on your smartphone and an fill in the onetime code that is shown for the record "promio.net GmbH"\\ Attention: Usually, this code is generated new at regular intervals. It differs from the IDthat you have used for your last login / registration!+  - Open the two-factor authentication app (e.g.andOTP, 2FAS Auth) on your smartphone and fill in the one-time code that is shown for the record promio.net GmbH 
 +Attention: Usually, this code is generated new at regular intervals. It differs from the ID that you have used for your last login/registration!
   - Confirm your entries with OK.   - Confirm your entries with OK.
   - You are logged in.   - You are logged in.
Line 39: Line 40:
          
 <WRAP round important 80%>     <WRAP round important 80%>    
-The password reset function is not validif the two-factor authentification is activated for your user account. In case you cannot remember your password or the two-factor authentification code, please contact your collegue, who is responsible for the access control and who is able to reset your user account.+The password reset function is not valid if the two-factor authentication is activated for your user account. In case you cannot remember your password or the two-factor authentication code, please contact your colleague, who is responsible for the access control and who is able to reset your user account.
  
-All users of a client can be required to activate the two-factor authentification. If you are interested in this feature, please contact your promio.net support team. +All users of a client can be required to activate the two-factor authentication. If you are interested in this feature, please contact your promio.net support team. 
 </WRAP> </WRAP>
        
 +{{tag>user_accounts logins 2FA password access two_factor_authentication security }}
  
en/how_to_use_2fa.1648717072.txt.gz · Last modified: 2022/03/31 10:57 by bk