====== How to ensure that recipients do not receive any emails anymore? ====== If recipients no longer wish to receive any email at all, they have to be placed on the blacklist. Go to //Addresses > Lists > E-mail blacklist// if you want to unsubscribe a recipient. Here, you can place email addresses on the blacklist of the current client (optionally including all sub-clients) so that no more mailings are sent to these addresses in the future. Click the button on the bottom right and select Insert address into blacklist. {{:en:addresses_lists_blacklist_manual_4.png?nolink|}} Any email address which is to be placed on the blacklist can be entered in the upcoming form field. If you place a checkmark at //Also insert into all sub clients//, the addresses will also be added to the blacklist(s) of the sub client(s). {{:en:addresses_lists_blacklist_manual_3.png?nolink|}} After confirming with OK, information is displayed for each client about: * whether the address was already included in the blacklist or whether it has been newly added * whether the address is part of the client’s database or not * or, if applicable, whether the address had already been marked as “unsubscribed” in the database Importing and exporting a blacklist as .csv files is also possible via the floating action button. {{tag>blacklist unsubscribes unsubscribers }}