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--- en:how_to_unsubscribe_addresses [2014/03/13 10:32] – angelegt 192.168.0.129
+++ en:how_to_unsubscribe_addresses [2025/06/16 12:43] (current) – bk
@@ Line 1: / Line 1: @@
-====== How are email addresses unsubscribed from all mailings? ======
+====== How to ensure that recipients do not receive any emails anymore? ======
-If email addresses no longer wish to receive any email at all, they have to be placed on the blacklist. Go to Extras > Blacklist if you want to unsubscribe a recipient.
+If recipients no longer wish to receive any email at all, they have to be placed on the blacklist. Go to //Addresses > Lists > E-mail blacklist// if you want to unsubscribe a recipient. Here, you can place email addresses on the blacklist of the current client (optionally including all sub-clients) so that no more mailings are sent to these addresses in the future.
-{{:en:negativliste_eintragen_en.png?nolink|}}
+Click the button on the bottom right and select Insert address into blacklist.
-Here, you can place email addresses on the blacklist of the current client (optionally including all sub-clients) so than no more mailings are sent to these addresses in future.
+{{:en:addresses_lists_blacklist_manual_4.png?nolink|}}
-Add address to blacklist
-Any email address which is to be placed on the blacklist can be entered in the form field. If you place a tick by Include sub-clients, the addresses will also be added to the blacklist(s) of the sub-client(s). After confirming with Insert address, information is displayed for each client about
+Any email address which is to be placed on the blacklist can be entered in the upcoming form field. If you place a checkmark at //Also insert into all sub clients//, the addresses will also be added to the blacklist(s) of the sub client(s).
+{{:en:addresses_lists_blacklist_manual_3.png?nolink|}}
+After confirming with OK, information is displayed for each client about:
   * whether the address was already included in the blacklist or whether it has been newly added
-  * whether the address is contained in the basic data or not
+  * whether the address is part of the client’s database or not
-  * or, if applicable, whether the address had already been marked as “unsubscribed” in the basic data.
+  * or, if applicable, whether the address had already been marked as “unsubscribed” in the database
+Importing and exporting a blacklist as .csv files is also possible via the floating action button.
+<WRAP round tip 90%>
+If a user wishes to have deleted personal data in accordance with the GDPR, you can find an article on this at //"[[en:gdpr_deletion_rules]]"//.
+</WRAP>
+{{tag>blacklist unsubscribes unsubscribers }}

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