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en:how_to_exclude_blacklist_addresses_from_delivery [2022/05/13 15:02] – [Automatic filling of domain blacklist] fw | en:how_to_exclude_blacklist_addresses_from_delivery [2025/02/27 15:42] (current) – bk | ||
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- | ====== How to exclude blacklist addresses from delivery? ====== | + | ====== How do I exclude blacklist addresses from delivery? ====== |
===== Permanent exclusion ===== | ===== Permanent exclusion ===== | ||
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You can exclude blacklist addresses from all future deliveries of your client. | You can exclude blacklist addresses from all future deliveries of your client. | ||
- | At //Addresses > Lists > E-Mail blacklist// you can add single e-mail addresses to the client’s blacklist or import a longer list. | + | At //Addresses > Lists > E-Mail blacklist//, you can add single e-mail addresses to the client’s blacklist or import a longer list. |
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- | If the blacklist is very long or addresses have to be added on the blacklist regularly, you can create an automatic import process. If interested, please contact our support team via ticket. | + | If the blacklist is very long or addresses have to be added to the blacklist regularly, you can create an automatic import process. If interested, please contact our support team via ticket. |
- | ===== One time exclusion ===== | + | ===== One-time exclusion ===== |
- | If you want to exclude the addresses on the blacklist only once from the delivery of a certain campaign, you can create a comparing target group that shows which addresses of your data base are contained in the blacklist. This can be necessary when a customer delivers a blacklist to ban these form a booked standalone mailing. | + | If you want to exclude the addresses on the blacklist only once from the delivery of a certain campaign, you can create a comparing target group that shows which addresses of your database |
- | But be careful: You have to import the positive data which you want to contact, BEFORE the comparing. This is the only way to ensure that the matching target group involves the full intersection between your complete | + | But be careful: You have to import the positive data that you want to contact BEFORE the comparison. This is the only way to ensure that the matching target group involves the full intersection between your complete |
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Proceed as follows: | Proceed as follows: | ||
- | + | | |
- | | + | - Now find the file on your computer and upload it. This upload selects the addresses from your total mail user data that are contained in the file. |
- | - Now find the file on your computer and upload it. This upload selects the addresses from your total mailuser | + | - Confirm the import with OK. Give a name to the file. This name will be used for the new target group, which can be found at addresses > lists > target groups now. It contains the intersection between the blacklist and the complete |
- | - Confirm the import with OK. Give a name to the file. This name will be used for the new target group which can be found at addresses > lists > target groups now. It contains the intersection between the blacklist and the complete | + | |
- You can now duplicate match your positive target group and the created blacklist. If your positive target group is not an auto target group, it is also possible to reduce the target group using the button //Reduce target group//. | - You can now duplicate match your positive target group and the created blacklist. If your positive target group is not an auto target group, it is also possible to reduce the target group using the button //Reduce target group//. | ||
<WRAP round alert 80%> | <WRAP round alert 80%> | ||
- | This only works when using “Create target group by file” | + | This only works when using “Create target group by file”, if you used “import addresses” you would enter the blacklisted addresses permanently into your data base. |
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===== Temporary exclusion ===== | ===== Temporary exclusion ===== | ||
- | Also a temporary exclusion of addresses is possible. Temporary blacklists can be used to not ban an e-mail address in general but to exclude it for a limited span of time from a specific delivery. \\ You can create these lists at //Addresses > Lists > Temporary blacklist// with the bottom right button. | + | Also, a temporary exclusion of addresses is possible. Temporary blacklists can be used to not ban an e-mail address in general but to exclude it for a limited span of time from a specific delivery. \\ You can create these lists at //Addresses > Lists > Temporary blacklist// with the bottom right button. |
- | Anlegen können Sie diese unter //Adressen | + | You can create these under //Addresses |
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- | You can import e-mail addresses or domains | + | You can import e-mail addresses or domains, also in an encrypted mode (MD5, SHA1, SHA256, SHA512). |
The encrypted mode must be configured and is not available as a standard feature. If you’re interested, please contact your account manager. | The encrypted mode must be configured and is not available as a standard feature. If you’re interested, please contact your account manager. | ||
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===== Exclusion of domains ===== | ===== Exclusion of domains ===== | ||
- | Domains can also be banned from delivery. For this occasion there is a domain blacklist available. A domain blacklist leads to addresses from this domain | + | Domains can also be banned from delivery. For this occasion, there is a domain blacklist available. A domain blacklist leads to addresses from this domain |
==== Manual filling of domain blacklist ==== | ==== Manual filling of domain blacklist ==== | ||
- | If you would like to add domains to the domain blacklist, please contact our support team via ticket. The already existing | + | If you would like to add domains to the domain blacklist, please contact our support team via ticket. The already existing |
==== Automatic filling of domain blacklist ==== | ==== Automatic filling of domain blacklist ==== | ||
- | The automatic import is the preferred way. It guarantees that all matching | + | The automatic import is the preferred way. It guarantees that all matching |
- | {{tag> | + | {{tag> |