How do I delete or deactivate a user account?
To access this section of promio.connect, the role Manage clients is needed!
This right is included in the Admin/Verwalter role.
User accounts can be deleted or deactivated in the section Management. Access this via the button 
at the top left.
- In Client/Company area, click on Companies & Clients.
- Go to the Staff tab to edit a user account in the current client.
OR
In the Companies & Clients tab, click to select the subclient whose user account you want to edit.
- Click to select the user account you want to delete or deactivate.
- Choose the Delete action. A deleted user account is completely removed and can no longer log in. Please contact our support team via ticket, if you would like to recover a deleted user.
OR
Choose the Deactivate action. A deactivated user account can be reactivated if necessary. Six months after deactivation, an account is automatically deleted for data protection reasons.
