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| en:how_to_create_a_domain [2025/02/27 14:17] – bk | en:how_to_create_a_domain [2025/02/27 14:54] (current) – bk |
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| ====== How to create a domain? ====== | ====== How do I create a domain? ====== |
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| To use a domain in promio.connect as a sender domain, you need to register it with your provider. \\ Add the domain under //Settings > Domains// as the sender domain to generate and display the records to be entered at your provider for this domain. | To use a domain in promio.connect as a sender domain, you need to register it with your provider. \\ Add the domain under //Settings > Domains// as the sender domain to generate and display the records to be entered at your provider for this domain. |
| By clicking the green button on the bottom right, you create a new domain. \\ {{:en:icon_create_domain.png?nolink&120}} | By clicking the green button on the bottom right, you create a new domain. \\ {{:en:icon_create_domain.png?nolink&120}} |
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| //Domain//: \\ Enter the preferred sender domain. The domain is used as sender domain for your mailings. | //Domain//: \\ Enter the preferred sender domain. The domain is used as the sender domain for your mailings. |
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| //Redirect URL//: \\ Enter a corresponding redirect URL. The redirect URL is used for link tracking within your mailings. | //Redirect URL//: \\ Enter a corresponding redirect URL. The redirect URL is used for link tracking within your mailings. |
| <WRAP round important 60%>There is also the configuration method //External//. | <WRAP round important 60%>There is also the configuration method //External//. |
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| Sending via the domain takes place externally via your infrastructure, e.g. via SMTP relay. No DNS records are required for the sender domain. Only the redirect domain and the reputation of the domain are checked. There is no bounce management by default. System-side redirects cannot be created for these domains. | Sending via the domain takes place externally via your infrastructure, e.g., via SMTP relay. No DNS records are required for the sender domain. Only the redirect domain and the reputation of the domain are checked. There is no bounce management by default. System-side redirects cannot be created for these domains. |
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| However, this method must be configured by promio.net. If you are interested, please contact our support team via a ticket.</WRAP> | However, this method must be configured by promio.net. If you are interested, please contact our support team via a ticket.</WRAP> |
| * //DKIM//: \\ The usage of DKIM improves the deliverability of your newsletters and is obligatory for sending via promio.connect. \\ First create the required subdomain, and then add the TXT record (public key) specified under "Expected" to the DNS records of this subdomain. \\ For verification purposes, you will see a comparison between the given entry and the one you may have already made. | * //DKIM//: \\ The usage of DKIM improves the deliverability of your newsletters and is obligatory for sending via promio.connect. \\ First create the required subdomain, and then add the TXT record (public key) specified under "Expected" to the DNS records of this subdomain. \\ For verification purposes, you will see a comparison between the given entry and the one you may have already made. |
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| * //MX Records//: \\ Only necessary with configuration method "Advanced". \\ Add the servers listed under "Expected" as MX records to the DNS of your new sender domain. All of these records should have the same priority, e.g. 10. \\ For verification purposes, you will see a comparison between the given entries and the ones you may have already made. | * //MX Records//: \\ Only necessary with the configuration method "Advanced". \\ Add the servers listed under "Expected" as MX records to the DNS of your new sender domain. All of these records should have the same priority, e.g., 10. \\ For verification purposes, you will see a comparison between the given entries and the ones you may have already made. |
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| * //SPF//: \\ Only necessary with configuration method "Advanced". \\ Add the TXT record specified under “Expected” to the DNS records for your new sender domain. \\ For verification purposes, you will see a comparison between the given entry and the one you may have already made. \\ | * //SPF//: \\ Only necessary with configuration the method "Advanced". \\ Add the TXT record specified under “Expected” to the DNS records for your new sender domain. \\ For verification purposes, you will see a comparison between the given entry and the one you may have already made. \\ |
| Usage of SPF improves the deliverability of your newsletters, especially in foreign ISPs. | Usage of SPF improves the deliverability of your newsletters, especially in foreign ISPs. |
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| * //CNAME - Redirect URL//: \\ Enter the CNAME specified under "Expected" into the DNS records of your new redirect domain. \\ Also note that the sender domain cannot be used as redirect URL at the same time! \\ When the redirect domain was used since 2014 in promio.connect, an A-record might be active. Only in such exceptional cases may the redirect domain correspond to the sender domain. | * //CNAME - Redirect URL//: \\ Enter the CNAME specified under "Expected" into the DNS records of your new redirect domain. \\ Also note that the sender domain cannot be used as a redirect URL at the same time! \\ When the redirect domain was used since 2014 in promio.connect, an A-record might be active. Only in such exceptional cases may the redirect domain correspond to the sender domain. |
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| * //DMARC//: \\ Using DMARC is optional, so sending with this domain is also possible without using DMARC. \\ Add the TXT record specified under "Expected" to the DNS records of the shown subdomain to your DNS to optimize delivery speed and deliverability. \\ You may list multiple addresses comma-separated within the TXT record in the //mailto// - the address of sender domain should be listed first. | * //DMARC//: \\ Using DMARC is optional, so sending with this domain is also possible without using DMARC. \\ Add the TXT record specified under "Expected" to the DNS records of the shown subdomain to your DNS to optimize delivery speed and deliverability. \\ You may list multiple addresses comma-separated within the TXT record in the //mailto// - the address of the sender domain should be listed first. |
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| Once the changes have been distributed, promio.connect returns an "OK" for complete and correct records. If an error occurs with one of the items, please correct the corresponding DNS record with the provider of your domain. | Once the changes have been distributed, promio.connect returns an "OK" for complete and correct records. If an error occurs with one of the items, please correct the corresponding DNS record with the provider of your domain. |
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| You can also check DNS records using online tools, e.g. [[https://mxtoolbox.com/SuperTool.aspx?run=toolpage&action=mx%3amydomain.com|MxToolBox]]. If you have questions, please contact our support team via ticket. | You can also check DNS records using online tools, e.g., [[https://mxtoolbox.com/SuperTool.aspx?run=toolpage&action=mx%3amydomain.com|MxToolBox]]. If you have questions, please contact our support team via ticket. |
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