Why is my email classified as spam?

One or more of the following factors could be increasing the email’s spam score and causing it to be filtered into the spam folder:

Generally speaking, it is often difficult to reconstruct why a particular email was classified as spam. Frequently, the email is marked according to personal rules that the email client in question (e.g., Outlook) has learned over time.

We recommend viewing quality control before dispatching an email. Check the integrated phishing control of the links as well as the spam score and the SpamAssassin alerts. Most emails receive a maximum spam score of 3 points. Also, the advanced control via spam filter test (in the preview block found in the email details) can give you an impression of which clients are likely to classify the email as spam.