Create new from address

You can set up new senders via Extras > Settings > Create new from address.

A sender consists of 4 components:

• Local Part: Adresse innerhalb einer Domain (Bereich vor dem @-Zeichen), frei wählbar, z.B. info, newsletter, post
• Domain: Absenderdomain. Hier sind alle im aktuellen Mandanten eingerichteten Domains auswählbar.
• Realname: Realname / Anzeigename, frei wählbar, dieser Name erscheint im Posteingang des Empfängers, z.B. Firmenname + News oder Infoletter
• ReplyTo Address: Adresse wird eingerichtet, um Rückläufer zu empfangen. E-Mail-Empfänger, die antworten, schicken Ihre Antwort an diese Adresse

You can enter a reply-to address for every sender. It’s possible to assign different addresses to every sender, including senders who only differ in – for example – their real name.

You can edit these properties in the sender’s details in the tab Allgemein (general). Optionally, you can enter a dispatch speed limit in the tab Weitere (additional settings) under Limit Mails/h. This limits the maximum number of emails dispatched via this sender per hour. This feature is useful to control the traffic seen by a landing page or call center advertised in the email, for example.

You can work with several sender addresses. If required, you can create additional domains for this under Extras > Settings > Domains.

Delete a sender

It is not possible to delete a sender. This security measure is built into the system because the sender addresses might be in use in drafts, auto campaigns and copies of dispatched campaigns.

Special characteristics of promio.mail.one

In promio.mail.one, you can create senders either Extras > From addresses ), or while setting up the campaign. Managing multiple sender domains is not possible in promio.mail.one.